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Kaseya

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4,763 reviews
  • 32 profiles
  • 55 categories
Average star rating
4.4
#1 in 6 categories
Grid® leader
Serving customers since
2000

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3190
1202
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60
112

Kaseya Reviews

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Profile Name
Star Rating
3190
1202
199
60
112
Verified User
G
Verified User
06/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Customizable Asset Management with Seamless Integration

I appreciate using IT Glue for asset tracking with the configuration core assets and for securely storing internal and customer passwords and documents. The ability to customize the Apps & Services templates really stands out to me because it allows us to fully tailor data recording to our business needs, making the product more useful than what we previously used. I love how the configuration items section solved many of our issues by letting us track and manage both physical and virtual assets, and setting expiration dates helps us manage product replacement and renewal processes more effectively. The integrations with Datto RMM and AutoTask boost our productivity, making the ecosystem easier to use. I found the setup and migration to IT Glue very easy and intuitive, with the import CSVs facilitating a fast move from our previous system. The training material from Kaseya University is also very helpful and informative. The ability to integrate our stack of services for better productivity was a major reason we switched.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
06/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Customable Dashboards and mobile applications allows for improved productivity

As a company, the customisable dashboards for different roles have improved our overall productivity. These are simple and easy to use, so as a result, we can provide a better service to our customers, which has strengthened our customer relationships. As an everyday user of Autotask, I feel it has helped me manage and understand my workload more clearly, including the responsibilities tied to the service desk tickets I’m responsible for. The integrations with Datto RMM have also helped me improve time recording on service desk tickets. Being able to use the mobile application when working onsite at a customer's has also improved the quality of the information recorded within time entries.
Darren H.
DH
Darren H.
06/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Datto RMM Has Delivered on Our Requirements

We have tried several RMM products and this has been the one we have retained the longest. No RMM is perfect (yet) but Datto RMM has delivered on our requirements. The bits I like - Patch Management, Reporting. The integration with Autotask and IT Glue is ideal and helps us provide our customers with an efficient level of support. It is mostly straight forward to use but would recommend having an internal champion to make the most of it

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HQ Location:
Miami, FL

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@KaseyaCorp

One platform. Everything IT.

Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.

Details

Year Founded
2000
Website
www.kaseya.com