Product Avatar Image

Frame

Show rating breakdown
25 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2016
Profile Filters

All Products & Services

Product Avatar Image
Frame AI

22 reviews

Frame AI enables enterprises to turn dormant unstructured data into a competitive advantage, by continuously surfacing opportunities to increase customer value and decrease operational costs.

Product Avatar Image
Frame

3 reviews

In a Nutshell: 📱Frame comes with 5 apps: Notes, Tasks, Wiki, Whiteboard and Goals ⚡Our design principles are: Minimalism: we go back to the core of what you need in each app (think Apple Note or Medium.com) Interoperability: seamlessly refer docs across apps (e.g., insert a link to a note from the whiteboard) Collaboration: co-create in real-time docs in every app 🚀 Frame comes packed with super-powers: Cross-apps search (Cmd-K bar): search content across all apps & team members Templates: leverage powerful templates for any department and apps (e.g., a sprint review template for PMs on the whiteboard app) AI magic: from automatic labeling of docs to summarizing any text - we got you covered Blazing fast: Lightning-fast navigation using shortcuts for the ultimate Superhuman-like experience Advanced filters: easily retrieve docs with a unified labeling system across apps (e.g., find my notes and whiteboard docs created by John or Adam, last month with the label ‘Fundraising’) Real-time co-creation: co-create docs in any app in real-time with your teammates 🙌 Our Vision: Frame’s vision is to create a unified way of working across the company. We value minimalism and a unified interface, ala MacOS. Our long-term vision is to create a one-stop shop for your team so they can access any business data from Frame and get business insights.

Profile Name

Star Rating

18
7
0
0
0

Frame Reviews

Review Filters
Profile Name
Star Rating
18
7
0
0
0
Dexter H.
DH
Dexter H.
bad kubernetes opinions @ replicated
08/24/2020
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Frame is a great product with a great team behind it

One of a kind tool for working with customers in slack, plus additional integrations into other customer success and customer support platforms. Team is incredibly helpful and throws a lot behind making sure we have the Workflows and data available to operate our CS program. Frame is one of those category-defining tools you didn't know you needed until you start using it.
Matt B.
MB
Matt B.
08/21/2020
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Game-changing Customer Support and Analytics Tool

Frame.ai empowers our team to both serve as an extension of our client teams while being able to maintain focus on the right problems. Their dashboards allow us to understand potentially problematic clients and high performing agents. Their roadmap around case management is also super exciting!
Verified User in Computer Software
AC
Verified User in Computer Software
08/21/2020
Validated Reviewer
Review source: Seller invite
Incentivized Review

About

Contact

HQ Location:
New York, New York

Social

@frame

What is Frame?

Frame is a company that offers a platform designed to transform customer communications into actionable insights. By leveraging machine learning and AI, Frame analyzes conversations from various channels to help businesses understand customer needs, improve service, and drive growth. The service focuses on enhancing customer experience by providing tools that assist in managing, analyzing, and reporting on customer interactions.

Details

Year Founded
2016
Website
frame.ai