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Frame

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25 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2016
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Frame AI

22 reviews

Frame AI enables enterprises to turn dormant unstructured data into a competitive advantage, by continuously surfacing opportunities to increase customer value and decrease operational costs.

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Frame

3 reviews

In a Nutshell: 📱Frame comes with 5 apps: Notes, Tasks, Wiki, Whiteboard and Goals ⚡Our design principles are: Minimalism: we go back to the core of what you need in each app (think Apple Note or Medium.com) Interoperability: seamlessly refer docs across apps (e.g., insert a link to a note from the whiteboard) Collaboration: co-create in real-time docs in every app 🚀 Frame comes packed with super-powers: Cross-apps search (Cmd-K bar): search content across all apps & team members Templates: leverage powerful templates for any department and apps (e.g., a sprint review template for PMs on the whiteboard app) AI magic: from automatic labeling of docs to summarizing any text - we got you covered Blazing fast: Lightning-fast navigation using shortcuts for the ultimate Superhuman-like experience Advanced filters: easily retrieve docs with a unified labeling system across apps (e.g., find my notes and whiteboard docs created by John or Adam, last month with the label ‘Fundraising’) Real-time co-creation: co-create docs in any app in real-time with your teammates 🙌 Our Vision: Frame’s vision is to create a unified way of working across the company. We value minimalism and a unified interface, ala MacOS. Our long-term vision is to create a one-stop shop for your team so they can access any business data from Frame and get business insights.

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Frame Reviews

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Parker D.
PD
Parker D.
Manager of Support Engineering at nCino, Inc. II 5x Salesforce Certified
05/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Data-Driven Insights and Proactive Escalation Intervention

Frame provides accurate escalation and critical-event monitoring capabilities that allow our leaders to focus on valuable, strategic initiatives and team investment without fear of missing important opportunities to intervene on high severity customer interactions.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
05/16/2024
Validated Reviewer
Review source: Organic

Easy to use

The customer support is top-notch. I love the people at Frame AI.
Alexandre L.
AL
Alexandre L.
05/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Proactive Services Insights Powered by AI

We have been working with Frame AI for more than a year now, and we really appreciate their collaboration, professionalism, thorough follow-ups and support. So far, we have calibrated their product for 3 main use cases: Cost to Serve, Escalation Risk and Predicted CSAT, and are very satisfied with the product, which we use on a daily basis.

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HQ Location:
New York, New York

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@frame

What is Frame?

Frame is a company that offers a platform designed to transform customer communications into actionable insights. By leveraging machine learning and AI, Frame analyzes conversations from various channels to help businesses understand customer needs, improve service, and drive growth. The service focuses on enhancing customer experience by providing tools that assist in managing, analyzing, and reporting on customer interactions.

Details

Year Founded
2016
Website
frame.ai