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Frame

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25 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2016
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Frame AI

22 reviews

Frame AI enables enterprises to turn dormant unstructured data into a competitive advantage, by continuously surfacing opportunities to increase customer value and decrease operational costs.

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Frame

3 reviews

In a Nutshell: 📱Frame comes with 5 apps: Notes, Tasks, Wiki, Whiteboard and Goals ⚡Our design principles are: Minimalism: we go back to the core of what you need in each app (think Apple Note or Medium.com) Interoperability: seamlessly refer docs across apps (e.g., insert a link to a note from the whiteboard) Collaboration: co-create in real-time docs in every app 🚀 Frame comes packed with super-powers: Cross-apps search (Cmd-K bar): search content across all apps & team members Templates: leverage powerful templates for any department and apps (e.g., a sprint review template for PMs on the whiteboard app) AI magic: from automatic labeling of docs to summarizing any text - we got you covered Blazing fast: Lightning-fast navigation using shortcuts for the ultimate Superhuman-like experience Advanced filters: easily retrieve docs with a unified labeling system across apps (e.g., find my notes and whiteboard docs created by John or Adam, last month with the label ‘Fundraising’) Real-time co-creation: co-create docs in any app in real-time with your teammates 🙌 Our Vision: Frame’s vision is to create a unified way of working across the company. We value minimalism and a unified interface, ala MacOS. Our long-term vision is to create a one-stop shop for your team so they can access any business data from Frame and get business insights.

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Frame Reviews

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spencer h.
SH
spencer h.
07/21/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A Still Growing Product with Exceptional Service and Support

The flexibility of the product and the types of insights we can search for is astounding! Alongside their exceptionally engaged success team, it's like having our own in-house data team who is available just for us.
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
11/25/2020
Validated Reviewer
Verified Current User
Review source: Organic

Frame is helping bring order to chaos

We can track customer and agent activity in Slack. We can identify key areas of our tool where customers are engaging in the most discussion.
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
11/25/2020
Validated Reviewer
Verified Current User
Review source: Organic

FrameAI is giving me great, accurate insight into what my customers are actually talking about!

The data I am seeing is helping me accurately identify what my customers are actually talking about. The dashboards give me easy visibility as to what my team is busy doing. FrameAI's insight report is something I use on a daily basis. The team I am working with is amazing. Not only answering my million and one questions I have, but sometimes when I ask a question after hours, I get a response right away! I also love the fact that the team helps me think things through when I am trying to implement something.

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HQ Location:
New York, New York

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@frame

What is Frame?

Frame is a company that offers a platform designed to transform customer communications into actionable insights. By leveraging machine learning and AI, Frame analyzes conversations from various channels to help businesses understand customer needs, improve service, and drive growth. The service focuses on enhancing customer experience by providing tools that assist in managing, analyzing, and reporting on customer interactions.

Details

Year Founded
2016
Website
frame.ai