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ConnectWise

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1,511 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.3
Serving customers since
1982
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Chisel

86 reviews

Product Description

Chisel is the first unified platform to create roadmaps, collect customer feedback and build team alignment - all within one app. It gets rid of costly busywork and meeting overload while simplifying customer connection and team collaboration. Chisel pays for itself within a month by letting Product Managers focus on feature prioritization, customer adoption and revenue.

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ConnectWise Reviews

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Profile Name
Star Rating
1029
407
112
29
39
EW
Eileen W.
12/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

Been Consulting/Using CPQ For Over Six Years - Again, Setup, Setup, Setup!!

Once you understand all the nooks and crannies, and you set it up correctly for success, it's a great product. All about the templates and training your team! It has integrations with ConnectBooster, Wise-Pay, Authorize.Net, and honestly, the PSA integration is the best out of all the quoting tools.
EW
Eileen W.
12/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

Been Using CW PSA Since 2004 and Consulting Since 2010 - Setup, Setup, Setup and Maintain Process!!

It's all about setting it up correctly and properly from the start, if you do that, it's a great program. It's large, has lots of capabilities and third party applications that integrate easily and can help but you need to set it up correctly from the start. If possible, get a consultant. If already setup, suggest doing an optimization review for sure before thinking of changing PSA's.
JP
Jason P.
MSP & PSA Consultant
12/06/2024
Validated Reviewer
Verified Current User
Review source: Organic

My favourite MSP tool!

I love BrightGauge! Great product. Easy to use. Easy to set up and integrate. Allows you to create great dashboards and automated reporting for clients. Even underused features like Goals can be really powerful, helping to monitor and drive team performance. Great support too.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982