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8x8 Cloud Communication

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1,060 reviews
  • 9 profiles
  • 14 categories
Average star rating
4.2
Serving customers since
1987
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Netcapz

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Product Description

Netcapz is the #1 AI-powered platform for bulk SMS and multi-channel messaging, streamlining communication through SMS, Viber and WhatsApp. Trusted by over 10,000+ businesses worldwide, Netcapz offers unlimited messaging (based on your package), AI-driven optimization, and real-time analytics to enhance engagement and drive growth. Recognized with prestigious accolades, including Most Innovative AI-Powered SMS Marketing Solutions Provider 2025 and Wyndham Business Awards 2019 Winner, Netcapz empowers businesses of all sizes to connect with their audiences effectively. Netcapz Features Multi-Channel Messaging Unlimited Messaging AI-Driven Campaign Optimization Real-Time Analytics User-Friendly Interface Customizable Campaigns Scalability Global Reach Integration Support Reliable Delivery 24/7 Customer Support

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Star Rating

638
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38

8x8 Cloud Communication Reviews

Review Filters
Profile Name
Star Rating
638
335
76
21
38
Alan G.
AG
Alan G.
02/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great customer service

I'm a channel partner with 8x8, and I have numerous accounts on their platform. The portal is super easy, and reliable.
Dawn J.
DJ
Dawn J.
Director of Nursing at All Metro Health Care
02/11/2025
Validated Reviewer
Verified Current User
Review source: Thank You page

Difficulty with System

Once logged on you are capable of reaching anyone in company with directory extremely easy to navigate. Intergration with anyone within the company make it user friendly. I use this daily as part of our phone systems. Since we have our own IT team there customer support is never needed. Implenentation was easy for entire office.
Denys H.
DH
Denys H.
Software & AI Engineer @ flup | Bachelor of Computer Science
02/06/2025
Validated Reviewer
Review source: Organic

Review for using Jitsi

It was easy to clone and deploy my own..

About

Contact

HQ Location:
San Jose, CA

Social

@8x8

What is 8x8 Cloud Communication?

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

Details

Year Founded
1987
Ownership
NYSE:EGHT