Visão Geral de Preços Unbabel
Unbabel em resumo
Unbabel's pricing is determined by volume. Please contact sales@unbabel.com or visit www.unbabel.com/pricing/ to learn more.
| Nome | Preço | Recursos |
|---|---|---|
| Pay As You Go | Pague Conforme Usar | Para organizações com necessidades multilíngues esporádicas
|
| Starter | A partir de $10,000.00 | Para organizações que estão desenvolvendo operações multilíngues
|
| Standard | A partir de $30,000.00 | Para organizações que estão ampliando operações multilíngues
|
| Enterprise | A partir de $120,000.00 | Para organizações com operações multilíngues maduras
|
Preços e planos de Unbabel
Principais Alternativas de Unbabel Mais Bem Avaliadas
Avaliações de Preços de Unbabel
- rápido
- qualidade geral boa
- fácil de usar
- fácil de treinar outros sobre isso Análise coletada por e hospedada no G2.com.
- às vezes, não envia no prazo de 1 minuto e minha equipe não tem certeza do que fazer. Às vezes, eles usam outro sistema de tradução ou continuam enviando mensagens e, em seguida, o cliente recebe mais de uma resposta
- tem limitações, então não pode substituir humanos em 100%
- eles nem sempre informam sobre problemas com o sistema - ficam surpresos quando eu relato isso a eles às vezes
- não pode traduzir imagens que estão incluídas nas mensagens dos clientes. A mensagem é traduzida, mas se na imagem houver informações importantes em língua estrangeira, os agentes não as entendem Análise coletada por e hospedada no G2.com.
To preface - I think Unbabel as a company and a product has the best of intentions, and would probably work well for a large majority of use cases. Its support translation tool (integrated into Zendesk ticketing) is second to none, and works almost flawlessly, delivering pretty solid translations quickly - our agents had no trouble adjusting to using it and incorporating it into our standard workflows. The concept of varying "pipelines" of translation quality, dependent on cost, it a good one also - and it is very clearly outlined as to how it works when you onboard. The customised portal that Unbabel offers is a reasonable manner of tracking workflow, although could be improved.
On an implementation level, the team you are assigned is incredibly friendly and are (in most cases) very responsive and able to solve issues that arise along the way. Weekly syncs are useful and where they are not available to support, their own support team is there offering technical expertise promptly and effectively. Análise coletada por e hospedada no G2.com.
We were sold on the idea that Unbabel's full-PEMT pipeline (their highest quality AI-assisted option) would deliver near indistinguishable levels of quality from full human translation - this used in combination with their Zendesk Guide integration for our Help Centre. Our content was very technical, and unfortunately in use it turned out that their model was not capable of handling the complexity of the writing. Even though a significant amount of it went via human translators, the context as to our product, the terminology and things such as gendering (in German, for example) - were not able to be communicated and delivered effectively.
In addition, their Zendesk Guide integration was poor and lacked a number of very simple features - such as bulk article selection & accurate translation statuses.
Although there is so much focus on AI nowadays, there are simply some areas that AI cannot match a human for - and complex translation (even in better trained model languages such as French & German) is one of those aspects. Análise coletada por e hospedada no G2.com.
