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Avaliações 134 Total Expert
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It's very user-friendly & our not-so-tech-savvy Loan officers love it. Also, it is straightforward for admins to set permissions for different marketing pieces easily. Análise coletada por e hospedada no G2.com.
There currently isn't a way for admins to view all contacts in the database easily for all users. We now have to individually go into each user's account to see their contacts, which means we cannot see overall who has overlapping contacts. Análise coletada por e hospedada no G2.com.
Very dynamic, customizable systems with integrations, updates & great customer service! Big fans of Total Expert with our business Análise coletada por e hospedada no G2.com.
There are some wires that get crossed occasionally w/ the system, but usually can always figure it out with the support team! Análise coletada por e hospedada no G2.com.
Eu adoro a capacidade de armazenar e organizar peças e categorias de marketing! Análise coletada por e hospedada no G2.com.
Apenas a conexão entre o seu sistema de originação de empréstimos e o Total Expert requer um pouco de trabalho. Análise coletada por e hospedada no G2.com.
Quão rápido é o tempo de resposta realmente me permite ajudar meus LOs. Análise coletada por e hospedada no G2.com.
Às vezes, quando o ticket de suporte é passado de equipe para equipe, a comunicação às vezes desacelera. Análise coletada por e hospedada no G2.com.
Eu realmente gosto da funcionalidade que facilita para os LOs gerarem e postarem conteúdo em conformidade. Análise coletada por e hospedada no G2.com.
A dificuldade para os LOs entenderem toda a funcionalidade Análise coletada por e hospedada no G2.com.
Total Expert's entire staff has been helpful from the very beginning! From the initial vetting process to implementation to ongoing support, they are there when you need them! Análise coletada por e hospedada no G2.com.
My only wish is that they had a bigger library of available email campaign templates to choose from. Análise coletada por e hospedada no G2.com.
Automation makes releasing new marketing materials easy and clean. It gives our loan officers the power to take control of their marketing. Análise coletada por e hospedada no G2.com.
Sometimes the new features have a lot of bugs. The support team via chat is not the most informed. Análise coletada por e hospedada no G2.com.
Email Marketing, I like how east it is to make email content and send it out. Easy is what I need for my loan officers. Análise coletada por e hospedada no G2.com.
The small bugs that neither support can help with and they always suggest contacting my csm, which is an email and a meeting to discuss. Sometimes the CSMs arent very technical so they don't have all the answers you need and need to go back. And before you know it, 1 month has passed and you still havent fixed something small. Análise coletada por e hospedada no G2.com.
