Avaliações e Detalhes do Produto de Taxamo by Vertex

O serviço deles é o que eu mais gosto. Eles sugerirão as melhores soluções com base em nossos casos de uso. Análise coletada por e hospedada no G2.com.

API que eles fornecem não é otimizado, mas é estável e simples. Análise coletada por e hospedada no G2.com.

Taxamo has been a trusted partner for our company on all taxation needs. We've maintained a strong ongoing relationship with Taxamo that has lasted over a year after our initial rollout. They've always been very responsive and accommodated many special requests. We've been able to count on Taxamo to provide good solutions and guidance as we've expanded taxation to new countries. Análise coletada por e hospedada no G2.com.

As is fairly typical for a company whose functionality has evolved and expanded over the years, the API is not as streamlined as it could be and has a few quirks. However, we still found the API to be the most simple and straightforward on the market. Análise coletada por e hospedada no G2.com.

Taxamo services our company's needs in a professional and bespoke manner. Their team is responsive to all level of service requests, and pro-active and informative on legislative developments. In the rare case that they don't know the answer, they have a deep network of local professionals to connect you with. Análise coletada por e hospedada no G2.com.

While the interface/dashboard/reporting could use a bit of work, it is the most complete and accurate on the market. Their logic is precise, which is most important. Análise coletada por e hospedada no G2.com.

The checkout form is pretty good. Integrates with Stripe/PayPal etc. Backend admin dashboard is OK not amazing. Análise coletada por e hospedada no G2.com.

Unfortunately lots. Their compliance dashboard is basically broken. It shows you are hitting limits when you're not. I reported this a few years ago and we went around in circles for a couple of weeks before I gave up because the support staff don't understand the product.

Support is consistently poor. I've never been so frustrated by a supplier's attitude. They have no concept of customer service whatsoever. The company is only interested in enterprise level customers. All development seems to be outsourced, there is a serious deficit of technical knowledge within the company.

No notification emails whatsoever when something goes wrong. You are left in the dark.

What broke the camel's back was the latest incident when they stopped sending my server webhooks which totally broke my purchase workflow for 4 days. Repeatedly they claimed that this was due to an invalid SSL certificate chain while offering zero actual evidence that this was the case. In the end I spoke to the phone with one of the company's founders. It was basically "this is what my technical team are telling me, I can do no more". Well thanks a lot.

I certainly cannot recommend this company and will be moving to one of their competitors in 2020. Análise coletada por e hospedada no G2.com.