Avaliações e Detalhes do Produto de Spiky

Before Spiky, I would either rush to take notes or depend on my memory which were both not preferred. Now, Spiky Scribe does everything from a summarization of the main points to the formulation of action items. In this way, dealing with clients through follow-ups became a lot more straightforward and time-saving than it had been before. Análise coletada por e hospedada no G2.com.

Spiky’s interface is clean and functional, but I think a more visually polished design could make the experience even better. Análise coletada por e hospedada no G2.com.

One of the top-notch things about Spiky is how it guides me through my sales calls by giving me live feedback without taking much attention away from the conversation. It helps me realize when I speak for too long, if I should be more interactive with questions, or if changing my tone would sound more convincing. It is like walking around with a coach in my ear, but without the stress. Análise coletada por e hospedada no G2.com.

While the live coaching is great, I wish I could tailor it even further for specific industries. Análise coletada por e hospedada no G2.com.

Os insights das chamadas são fantásticos. Como líder, isso me dá tanto o resumo rápido quanto os detalhes. Posso então aprofundar em cada pessoa na chamada e obter próximos passos específicos, bem como feedback sobre o nível de QE. Isso me permite orientar minha equipe rapidamente e entender o que está acontecendo no negócio. Análise coletada por e hospedada no G2.com.

Nada - usei muitas ferramentas de gravação de IA e esta é sólida. Análise coletada por e hospedada no G2.com.

So far Spiky has one of the best transcription capabilities I've encountered (my meetings are usually in English). Even when participants have heavy and varying accents, Spiky is sometimes able to pick it up better than myself.

Furthermore the live feedback is great for my new sales, as they are reminded of the important topics they need to discuss during a call.

The team behind Spiky is also great. I needed extra functionality for some software which we use and their team was able to implement it for us (and within a very short timeframe). Análise coletada por e hospedada no G2.com.

At this point there are no downsides. The only downside was a permission setting with how our CRM was set-up but Spiky was able to find a work-around. Análise coletada por e hospedada no G2.com.

Not only it doesn't make me feel like drowning in data, but it also enables me to accelerate my sales numbers. What I most prefer is how it tells me my strong areas and identifies where I could work on in a simple and understandable way. It has been the most significant factor for me in terms of improving my pitch, being more persuasive on the objections, and closing more deals. Análise coletada por e hospedada no G2.com.

I am still anxious about it not being compatible with my preferred customer relationship management applications like Pipedrive and Zoho Análise coletada por e hospedada no G2.com.

As a CX leader managing remote teams, I rely heavily on meetings to connect and collaborate. Having Spiky.AI in our meetings has improved the meeting experience—making them more enjoyable and engaging. By handling tasks like note-taking and analyzing action items, Spiky allows us to focus fully on the conversation in the moment.

What really sets Spiky apart is its ability to measure key data points, such as who spoke, for how long, their positivity, and the number of questions they asked. These insights provide a deeper context of team dynamics and meeting effectiveness. We even have friendly laugh as to who had most positive language.

While I appreciate all the features, my favorites are the Real-Time Feedback and Ask Scribe. The former keeps discussions on track with actionable insights in real time, while the latter makes it effortless to retrieve specific details from past meetings.

Previously, my go-to feature was the Custom Meeting Templates, which allowed us to tailor Spiky’s analysis for different meeting types—team meetings, project implementation sessions, voice-of-customer discussions, and customer support interviews. This ensured that every meeting was analyzed in a way that matched its purpose, adding incredible value to our workflows. Análise coletada por e hospedada no G2.com.

So far so good, team is putting new features and their customer support is pretty fast when we have questions about how certain things work in the application. Análise coletada por e hospedada no G2.com.

A Spiky AI permitiu que minha equipe de vendas garantisse que estão executando nosso processo de vendas para obter os melhores resultados. Ao atuar como um treinador de vendas em tempo real, a equipe de vendas realizou melhores chamadas de descoberta, levando a taxas de sucesso mais altas. Todas as coisas que um representante de vendas pode não se lembrar de fazer em uma conversa de vendas diminuíram tremendamente.

Do lado da liderança, sei que o manual que foi construído está sendo seguido. Também tenho uma compreensão muito melhor do que os melhores desempenhos estão fazendo, para que eu possa orientar o restante da equipe sobre esses comportamentos e conjuntos de habilidades. Análise coletada por e hospedada no G2.com.

Vendemos para muitas empresas internacionais e às vezes a transcrição nem sempre é precisa. Pequeno e algo com que podemos lidar. Análise coletada por e hospedada no G2.com.

Spiky não só já faz muitas das coisas que procuro em um serviço de transcrição de reuniões de negócios (gravação de vídeo, itens de ação, avaliação da eficácia do vendedor, clipes de vídeo), mas a equipe está sempre ansiosa para receber feedback e discutir possíveis melhorias que continuarão a tornar minha vida melhor como usuário. Análise coletada por e hospedada no G2.com.

Atualmente, não consigo sincronizar minhas transcrições de reuniões com meus registros de Pessoa no meu CRM - só posso sincronizar com Negócios. Mas sei que a equipe está trabalhando nisso. Análise coletada por e hospedada no G2.com.

Automatically joins meetings and generates summaries, action items, so we don’t have to take manual notes. So now we never forget even about smallest things we discuss with customers. Análise coletada por e hospedada no G2.com.

haven't found anything annoying so far :) Análise coletada por e hospedada no G2.com.

The AI component, the real-time alerts and guidance are the most useful to the sales team. Análise coletada por e hospedada no G2.com.

I cannot think of a dislike. Compared to other similar tools I have tried on the market, Spiky is far superior and feature rich.

If I may suggest something, I would say to Spikey to keep innovating and adding new value-add features as they have been doing. Análise coletada por e hospedada no G2.com.