Principais Alternativas de Simpo Mais Bem Avaliadas
Avaliações 17 Simpo
Sentimento Geral da Revisão para Simpo
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The interface is easy to navigate and it's easy to test if our changes are working. The integration with HelpDocs is very useful for allowing users to easily access documentation from within our app. Being able to create and edit walkthroughs without having to touch our app's code is also a plus. Análise coletada por e hospedada no G2.com.
It would be great to have more written documentation/examples on best practises and different approaches to using the Simpo tools. It would allow us to figure things out and reference without having to contact Simpo (who are very helpful in providing solutions and advice). Análise coletada por e hospedada no G2.com.
A equipe Simpo trabalha arduamente para garantir que as necessidades de seus clientes sejam atendidas. Eu gosto que posso contatá-los por e-mail ou Slack e eles respondem rapidamente. Análise coletada por e hospedada no G2.com.
Não há muito do que não gostar no Simpo. Na verdade, não "desgostamos" de nada. Nossas limitações que temos são baseadas em como nosso produto é desenvolvido. Análise coletada por e hospedada no G2.com.
The idea of Simpo is great. Integrating onboarding, knowledge base articles, checklists, etc. into one product was very appealing. Análise coletada por e hospedada no G2.com.
It doesn't work. Simpo doesn't support modern single-page applications. Their customer service is unresponsive and generally unknowledgeable about how their product works. Análise coletada por e hospedada no G2.com.
Max has been excellent to work with. He responded to questions quickly and was very proactive in helping to ensure we met timelines. Análise coletada por e hospedada no G2.com.
I wouldn't say I dislike anything. However, there are a few features that would be helpful to incorporate such as the ability to schedule announcements/walk-throughs to publish/unpublish via the scheduler. Análise coletada por e hospedada no G2.com.
Ease of use and the fact it constantly gains new functionality. Things are being constantly refined and the company genuinely listen to user feedback. Análise coletada por e hospedada no G2.com.
The fact that walkthroughs can fail and its not obvious why, nor is there any error/failure reporting. Análise coletada por e hospedada no G2.com.
A equipe da Simpo é extremamente prestativa e ansiosa para garantir que temos o que precisamos. Análise coletada por e hospedada no G2.com.
Até agora, o processo de implementação tem sido ótimo, então não tenho nenhum feedback negativo. Análise coletada por e hospedada no G2.com.
Temos usado o Simpo por mais de 3 anos e consideramos a plataforma e o relacionamento com o Simpo uma adição inestimável às nossas opções de suporte e integração/sucesso com vários clientes ou versões do software Neat. Análise coletada por e hospedada no G2.com.
Como em qualquer desenvolvimento de software, gostaríamos de ver novos recursos ou melhorias mais rapidamente, no entanto, dito isso, a Simpo ouve e age com base em todo o feedback que fornecemos e nos faz sentir parte do roteiro do produto também. Análise coletada por e hospedada no G2.com.
Announcements are the feature our team utilizes the most. It's an easy, fast way for our business to share news and updates with our sellers. I also like the easy to digest analytics dashboards.
Our organization was ecstatic when the survey feature was launched. We've found that running a survey through Simpo garners a much higher response rate than when we run a Survey Monkey campaign. Análise coletada por e hospedada no G2.com.
It would be great to have more export capabilities. Such as exporting the users who have viewed an announcement. At this time you can see a list of the users, but I have to reach out to my Customer Success Manager in order to export this data.
Also, when creating an announcement the margins or paragraph breaks are sometimes too large. There is not an easy way to customize the look without altering the code. Análise coletada por e hospedada no G2.com.
I like that a product or marketing team can release features and announcements without the need for engineering input. Análise coletada por e hospedada no G2.com.
I am not a huge fan of some of the measurement elements. Mixpanel is better at measuring our feature usage, and I just feel there should be deeper integrations with other existing measurement tools. Análise coletada por e hospedada no G2.com.
