Avaliações 138 Shelf
Sentimento Geral da Revisão para Shelf
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How intuitive it is, you can start exploring really quickly and even if you make a mistake its easy to go back which is great for learning. The direct support we received from Shelf fuelled our curiosity. When we asked an 'outside of the square' question or request they always did their best to pick it up and run with it; or they went away and came back with options to make it possible. Análise coletada por e hospedada no G2.com.
The content publication workflow is a good feature, but can be limiting. It would be good to be able to assign individual people publication rights across the workflow i.e some users can Review, some users can Publish. Análise coletada por e hospedada no G2.com.
I like the simplicity of Shelf. uploaded and downloading are very simple. Our company agents need a quick reference to access our documented processes and procedures when taking calls. Shelf enables us to do so. Análise coletada por e hospedada no G2.com.
I have requested that certain documents (pdfs and excel) be interactive. There are documents we produce that have fields to type in, but when you upload to Shelf, they show up as static or blank. Rick Alimov has been working with me to see if we can make that correction. It hasn't been a big issue at all. we have a work around for now. Análise coletada por e hospedada no G2.com.
Um comitê foi formado pela School Social Work Association of America para encontrar uma plataforma que permitisse à associação compartilhar recursos para a prática com seus membros. O comitê identificou os requisitos tecnológicos para esta ferramenta, incluindo:
o Deve ser muito visual com uma aparência refinada
o Deve ter uma ótima experiência do usuário (funcionar rápida e eficientemente, ser intuitiva)
o Deve ser pesquisável e permitir tags
o Deve permitir que os usuários comentem e avaliem recursos
o Deve ser organizada de várias maneiras
o O usuário deve poder marcar ou salvar um recurso para que possa encontrá-lo facilmente novamente
o Deve permitir que todos os usuários enviem recursos para revisão, permitir que uma equipe revise e avalie os itens, e então permitir que sejam postados
Após revisar os critérios com os funcionários da Shelf, percebemos que esta ferramenta atendia a todos os requisitos e foi imediatamente adotada. As avaliações de nossos membros apoiam o uso contínuo da Shelf. Análise coletada por e hospedada no G2.com.
Cada sugestão que faço, eles respondem, então não há nenhuma antipatia neste momento. Análise coletada por e hospedada no G2.com.
We use SHELF as a one stop shop repository. We collect documents and other resources for all user roles to have access and relay to our customers. SHELF helps our team manage information and issues to help our customers when encountering issues. We like the detail and organization on how to find and identify the documentation a user is searching for. The new features SHELF offers do require hands-on experience prior to enabling on the live site in order to have a full understanding and be able to answer questions form users. We especially like the Admin Panel as it has helpful information on managing the amount of users and libraries within SHELF. In addition, Insights has been useful to track user activity and lead to version control. Análise coletada por e hospedada no G2.com.
For Admin users, there is no way to know when new users are added or deleted from SHELF. This can affect user capacity and version control on the amount of users SHELF has. Insights can include additional information on when users log in and log out as this would give us the ability to view more granular information on the use of SHELF. For departments with a lot of staff/new hires this additional information would be useful in tracking productivity. Análise coletada por e hospedada no G2.com.
Shelf.io is an easy to use tool with a robust search function. It allows us to organize hundreds of resources - from links to videos to downloadable images and documents. Various user-access levels allow you to maintain the integrity of your site. Crowd-sourced peer reviews enable users to find 'top' resources. And, the 'admin' statistics and customization features have evolved greatly over the past years - constantly making the tool even more valuable, and enabling us to track important metrics. And now, Shelf.io is moving towards additional language features; something that will be incredibly helpful for any global organization/company. Análise coletada por e hospedada no G2.com.
As a new user, Shelf can appear overwhelming - but it's really not. It can sometimes be hard to stay updated on all the new features. And emails from Shelf sometimes end up in spam. But - these are both minor in light of everything else. I do wish we could track more information about specific users (e.g., their affiliation and preferred language) . Análise coletada por e hospedada no G2.com.
Ter um sistema de gestão do conhecimento eficaz é fundamental para a nossa área de trabalho. A plataforma Shelf apoia e promove uma abordagem combinada para produzir, classificar, compartilhar e avaliar informações pertinentes que usamos para gerenciar nossos negócios diários. Ter muitas opções de recursos, como documentos de texto, imagens, arquivos de áudio e vídeo, nos permite garantir que nosso conteúdo permaneça relevante. A Shelf continua a impressionar ao aprimorar recursos que correspondem às nossas crescentes necessidades. Análise coletada por e hospedada no G2.com.
Realmente não há nada para não gostar. À medida que continuamos a crescer, o Shelf também cresce. Análise coletada por e hospedada no G2.com.
The program is easy to use. With very little training new users can jump right in and understand how the program works. The web clipper is a great tool. The fact you can share information straight from the webpage saves time, and makes it easy to share information. The search also works really well. Setting the program up was pretty seamless. Shelf has an onboarding team that provided best practices and helped us organize the content to meet our needs. Análise coletada por e hospedada no G2.com.
Would be nice if there were a few more customization options. And also a mobile app. Análise coletada por e hospedada no G2.com.
