Avaliações e Detalhes do Produto de RingCentral Events

A facilidade de uso dos recursos e configuração, e ter a RingCentral University, que fornece etapas detalhadas para descobrir como configurar seu evento. É fácil construir o local, os horários e a marca. Eu adoro que as páginas do evento e de registro possam ser personalizadas e tenham uma aparência profissional com facilidade e configurações intuitivas. Também precisei entrar em contato com o suporte ao cliente e eles foram rápidos em responder e forneceram uma série de soluções para o meu problema, indo além das expectativas. Análise coletada por e hospedada no G2.com.

No dia do evento, o RingCentral pode apresentar certos desafios, especialmente se você estiver acostumado com o Zoom. Os palestrantes muitas vezes ficam confusos com os comentários e por não conseguirem ver os participantes, mesmo ao abordar isso durante o teste. No entanto, com as novas integrações na plataforma, acredito que isso foi resolvido, pois você pode mudar para a nova configuração que é mais semelhante a outras plataformas. Análise coletada por e hospedada no G2.com.

Gosto de usar o RingCentral, pois é muito intuitivo e fácil de usar, os recursos, funções e abas se explicam por si mesmos. Esta plataforma funciona para a escala dos nossos eventos e é adequada para o propósito. Estamos usando esta plataforma há mais de 3 anos e passamos por muitas atualizações para chegar onde estamos agora. Uma grande ajuda nisso tem sido o serviço de suporte ao cliente, que tem fornecido soluções e explicações sobre por que as coisas podem ter dado errado ou para desenvolver nosso produto. A facilidade de integrar outras plataformas que usamos durante nossos eventos é muito simples, por exemplo, Slido e vídeos do Vimeo; é muito bem incorporado e implementar isso nas conferências que realizamos é muito fácil. Análise coletada por e hospedada no G2.com.

A única coisa que não gosto no RingCentral é a falta de conhecimento sobre problemas técnicos; por exemplo, por que alguns palestrantes não conseguem participar no Microsoft Edge, mas outros conseguem. Um técnico dedicado para a conta da sua organização tornaria isso mais tranquilo e sem problemas técnicos. Também usaríamos mais esta plataforma se este serviço fosse fornecido, pois nos tranquiliza como organizadores de eventos. Análise coletada por e hospedada no G2.com.

I really appreciate the different "rooms" that are incorporated in the platform. It truly breaks down the in-person conference feel and puts it in a virtual space that is more accessible for people across the globe. I also very much appreciate the team, behind RingCentral... from the engineering team that quickly responds to outages, to the CSMs and the customer support channel that helps with one off questions AND the team that listens to our feedback and implements new features.

The platform is easy to integrate with other CRMs and seems to be fairly easy for the attendee to navigate - even those that aren't as tech savvy.

I use this platform frequently - almost a daily basis. So, to have something that is easy to implement and navigate as an admin or a user, is crucial! Análise coletada por e hospedada no G2.com.

One challenge that is hard for me and other attendees is, it is so bandwidth heavy that attendees can have challenges joining sessions or networking that involve sharing their audio and video. There may not be much you can do about that, but it is often a challenge with some clients.

I wish more people (not admin) but on the events team had more flexiblity and visibility to some of the features. I.e. the Q&A, pinning certain chats, or sending broadcast announcements. It would be nice to have a "co-host" role or a lesser role than an admin that you can give on a case by case basis, so they can participate and control the environment a bit more. Análise coletada por e hospedada no G2.com.

Centralizar todos os nossos eventos virtuais e presenciais com a RingCentral tornou a organização e a entrega de eventos de alta qualidade simples e eficazes para nossa equipe e nossos participantes. Análise coletada por e hospedada no G2.com.

Enquanto continuam a melhorar os recursos de análise nativos da plataforma, grande parte dos relatórios e análises cruzadas de eventos deve ser feita exportando os dados e avaliando-os com uma ferramenta externa. Análise coletada por e hospedada no G2.com.

Navigation is pretty self-explanatory. I do like the networking option, it adds to the fun of the event! It's also easy to duplicate events so you don't have to start from scratch everytime. Additionally, when reaching out to customer support, they're pretty quick to respond. Análise coletada por e hospedada no G2.com.

I wish the app allowed for attendees to post (i.e like a post feed, and other attendees could comment on each other's posts). Also the registration can be kind of tricky at times. If you register multiple attendees at one time, the email questionnaire only goes to the person who registered all those attendees (not to each individual listed). Kind of messes up the questionnaire at that point. Análise coletada por e hospedada no G2.com.

RingCentral Events tem sido uma plataforma fácil de usar e é ótima ao hospedar sessões de informação para um grande grupo de pessoas. Tem muitos recursos excelentes que pudemos usar e tem sido mais fácil de implementar do que reuniões através do Teams. Análise coletada por e hospedada no G2.com.

Eu não tive problemas que me levassem a precisar entrar em contato com o suporte ao cliente/serviço ao cliente, portanto, não tenho certeza de quão útil e rápido seria resolver um problema ao hospedar um Evento RingCentral. Análise coletada por e hospedada no G2.com.

RingCentral Events is quick and easy to set up, especially with the wealth of help articles. Being able to customize pretty much every color scheme really allows you to build a well-branded event app and site. It has also been very reliable for our attendees. It's very simple to upload external attendee lists, change ticket types and permissions and send invitations to get them into their accounts quickly. We work with an international audience and many IT departments who have high security and have had no issues with attendees accessing the system or emails. Análise coletada por e hospedada no G2.com.

RingCentral Events has a major gap in the lack of ability to bulk upload to all fields in multiple areas, particularly the Expo area. You can only bulk upload information for a few fields so if you have a lot of vendors or are utilizing that area for other purposes where you cannot give the vendor the ownership of uploading their own information, it is a considerable amount of manual copying and pasting to get all of the information into the system. This is the only major negative we've experienced and hope that as the system evolves, a better bulk upload option becomes available. Análise coletada por e hospedada no G2.com.

Eventos são fáceis de configurar e gerenciar, oferecendo aos usuários flexibilidade e eficiência na captura e geração de dados de leads. Do ponto de vista do participante, o RingCentral é fácil de usar e muito acessível. Ele oferece interação e reutilização do conteúdo do evento. Análise coletada por e hospedada no G2.com.

As sessões de webinar se beneficiariam de múltiplas visualizações para os palestrantes, permitindo que eles também vejam o Q&A sem precisar trocar de tela, embora modos alternativos estejam disponíveis. Análise coletada por e hospedada no G2.com.

-Flexibility; allows for various types of events

-Participant-friendly

-Possible in-person usage

-Capability with other apps; integration ease

-Duplication options to avoid reinventing an event

-Customer service via live chat; a lot of issues are resolved quickly, if any

-Packages allow for maximum usage in comparison to 2022 packages or prior Análise coletada por e hospedada no G2.com.

Nothing; the system has been essential to my organization regarding programmatic events for a worldwide audience. Análise coletada por e hospedada no G2.com.

Setting up a webinar and offering a professionell experience to the customer is a surprisingly complex challenge which needs (like most marketing tools) the combined expertise of field, performance and digital marketing specialists. Usually these don't speak the same "language" and are afraid to step out of their respective comfort zone.

The combination of former Hopin and the toolbox of Streamyard manages to combine all these needed skills in one easy to use and easy to understand package. The experience from "setting up the plattform" to "testing everything out" was for the most part smooth and the extremly efficient, available and knowledgable support staff made short work of any occuring question. I can't stress this enough how hard it is to find good support with tools and platforms like these.

RC offers an almost apple-like experience where i have just the right amount of customisation option that i feel in control but not too much that i could feel overwhelmed by choice at any given moment. Especially in working with a larger team of mostly non-digital marketing personal this effect was noticable more then once.

We did our resarch before deciding on RC and came to the conclusion that most providers are not trying hard enough to modernis their platforms and services. RC is ahead of the competition in that regard Análise coletada por e hospedada no G2.com.

While the combination of RC and Streamyard offers a all-in-one solution for creating digital events there are some essentiall featues missing that would drasticly improve the workflow, user experience and collaboration especially in larger teams.

As an administrator no being able to define "permissions" more precisly and granuarly is a big letdown. While "admin" offers to much freedom especially to non-digital colleagues the simple "member" offers too little freedom with not being able to create own webinars. This leaves us with the situation where every department and every region has to be an "admin" and being able to see the events created by colleagues. This creates the risks of accidently changing something in an event that is not assigned to them. As an admin this makes me uneasy since there is no "change history" or other means of controlling here to follow up on what might went wrong.

We have a very strickt CD-Manual and it is of utmost importance to us that the teams keep in line with guidelines we provide. I am desperatly missing the option to create a template where i can set up a webinar or event in exactly the way corporate wants it to be so that colleagues can just copy it without having the fear of making a mistake. Duplicating an event is not a suitable alternative since most of the options revert back to a default value or state. Especially the brand template inside streamyard is not shared between webinars this results in every single colleague, team and region needing the access to all media that we want to use inside a webinar.

Implementing these featues would go a long way in improving the user experience. That RC fails to provide a feature roadmap for the coming months or providing transparency in their development cycle is disapointing. Análise coletada por e hospedada no G2.com.