Avaliações e Detalhes do Produto de Reply

I have been working is sales for several years and used another tool for automation before. Compare to that one, Reply is more convenient, has user-friendly interface, and just feature-rich tool for sequence automation. I use Reply on daily basis and there are things that I like the most:

1) As I target leads from different countries and continents, I like the option of choosing the time zone for each sequence. That gives me a chance to use Reply around the clock.

2) Now I can launch more advanced sequnces as Reply offers me multiple communication channels (to name a few, LinkedIN, emails, WhatsApp), so I can design a scenario and mix the ways of reaching the contact out.

3) I can view my own statistics for a particular time period in the Report section.

4) Thanks to a special access I can check the suqences of my team members.

5) I can import contacts for sequences in different ways - for me the most used way is the automatic integration from our CRM, but I also tried csv files and manual records.

6) At any time can get fast tips from customer support with the appropriate articles to read. Análise coletada por e hospedada no G2.com.

The contact can participate in one sequence at a time. Sometimes, I need to launch a second small sequence to inform my contacts about the upcoming webinar and do that without removing them from the major sequence. So, if I add them to the second one they are automaticaly removed from the first sequence. Análise coletada por e hospedada no G2.com.

The solution is very flexible, you can write different email variants, test hypotheses, and personalize all emails. Plus, as a department head, I can see all the statistics and analytics, compare results, see all correspondence, and compare channels. Also, all data on emails and statuses is transferred to Hubspot.

I would also like to mention the support team. All issues are resolved quickly. Análise coletada por e hospedada no G2.com.

there are not enough tools for working with Companies - filters. Análise coletada por e hospedada no G2.com.

A forma como posso lidar facilmente com bases de prospectos. Quero dizer, agrupá-los, mover de uma sequência para outra. A melhor interface de usuário que já encontrei. Gosto da forma como posso usar modelos, filtrar e segmentar audiências (prospectos), criar tópicos e acompanhamentos. Análise coletada por e hospedada no G2.com.

É bom para campanhas de mensagens em massa, mas não tão bom para manuais ou personalizadas. Por exemplo, se você quiser enviar 100 e-mails personalizados iniciais e depois segui-los com os acompanhamentos comuns, você tem que criar 100 sequências diferentes. Por outro lado, os modelos permitem que você os crie com menos rotinas manuais. Além disso, você pode agrupar suas sequências. Então, não é um grande problema para mim. Análise coletada por e hospedada no G2.com.

The analytics and reporting features are a game changer, too. I can track open rates, responses, and overall campaign performance in real-time, which helps me constantly improve my strategy. Plus, the integration with other tools I use saves me a lot of time!

What really stands out for me is the support team. They’ve been super responsive and helpful whenever I've had questions or needed guidance. It’s great to know there are real people behind the platform who care about my success. Análise coletada por e hospedada no G2.com.

I've been exploring the Reply platform, and while it has some great features, there are a few things that didn't quite work for me. I found the user interface a bit overwhelming at times, and it took me a while to get used to it. Additionally, some automation options felt a bit limited for my specific needs. Análise coletada por e hospedada no G2.com.

I love that Reply includes all outbound methods, not just email. We use Reply for outbound emails but also phone calls, SMS, and LinkedIn. Way better than trying to stack a bunch of different technologies and running a Zapier between them. With Reply, it all just works and the best part is that your tasks are all in one place. Análise coletada por e hospedada no G2.com.

I wish Reply had a mobile app that allowed you to manage your SMS inbox since texts require a faster response and you're not always on desktop. Análise coletada por e hospedada no G2.com.

reply has completely tarnsformed how we handle cold outreach and email automation. the platform is super good, making it easy to set up personalized sequences without any haslles. The integration with CRM is seamless and analytics provide clear insights into whats working and what not. the customer support team is alos quick to respond and they are really helful. Overall reply is all in one tool that is easy to use and delivers results. Análise coletada por e hospedada no G2.com.

Email response rate is somehow a little confusing to analyse. Also complex features little hard to nevigate but its not a issue. Also pricing is a bit high for a small startup or beginners. Análise coletada por e hospedada no G2.com.

I found Reply.io to be pretty easy to use for setting up and managing sales campaigns. The interface is simple, making email personalization a walk in the park, although I wish it was a bit more intuitive, especially for those new to marketing automation. Setting up the platform was a breeze, I had no issues importing contacts, creating lists, and designing sequences for email and LinkedIn campaigns. However, there is a learning curve when optimizing these sequences to avoid small glitches that take some time to get right.

Reply.io customer support responds quickly, which is great when I need help right away. However, the quality can be hit or miss, especially with more complicated issues like integrations or billing disputes. Chat support is good for quick fixes but not so much for deep problem-solving. I use Reply.io for my Account-Based Marketing (ABM) campaigns, and I can run multiple campaigns a day. However, the 400 email daily limit per user does keep things in check for deliverability.

The AI features for email personalization and sentiment analysis is where Reply.io shines, I engage with my prospects better. Análise coletada por e hospedada no G2.com.

Some features can be a bit tricky to navigate and I had issues with the stats and reports section especially when custom fields from CSV imports don't sync as expected. Integrations with automation tools like Zapier and make.com have been mostly smooth I can create dynamic workflows but I had some issues with CRM mappings to make sure all data syncs correctly.

Secondly, you cannot use the same list simultaneously in two different sequences. That's a bummer. Análise coletada por e hospedada no G2.com.

We have been noticing that we have received more leads coming in as we are using Reply.io to reach out to researchers.

More individuals are learning about Precisionary Instruments and this has been a great tool to get us more out there on the market. We use it frequently to reach out to researchers who we know would benefit from our machines. Análise coletada por e hospedada no G2.com.

At this time, I haven't had any negative experience to discuss. Análise coletada por e hospedada no G2.com.

Tem uma tonelada de ótimos recursos, alguns que eu nem percebi que me interessariam. Eu queria usar isso para enviar e-mails para uma lista de leads que comprei sem adicionar ao meu plano regular de assinatura de marketing por e-mail. Foi relativamente fácil de configurar e tem mais opções que percebo que poderia experimentar também. Estou interessado em conferir o recurso do LinkedIn porque sei que seria realmente benéfico para o meu negócio. O suporte ao cliente também foi super útil, não apenas recomendando artigos para ajudar com meus problemas, mas também garantindo que eu tivesse uma boa experiência. Análise coletada por e hospedada no G2.com.

O preço é um pouco mais alto do que eu esperava pagar. Também demorei um pouco para descobrir como configurar tudo. Algumas configurações estão definidas como zero por padrão, o que eu não percebi, então tive que solucionar problemas para descobrir por que meus e-mails não estavam sendo enviados. Análise coletada por e hospedada no G2.com.

I’ve been using Reply.io for a while now, and it’s honestly been a game-changer for my outreach efforts. The platform is super user-friendly and helps automate follow-ups, saving me tons of time. I also appreciate the flexibility it offers for customizing campaigns. Definitely recommend it for anyone looking to streamline their outreach process! Análise coletada por e hospedada no G2.com.

So far, I haven’t encountered any major dislikes. The platform has been working well for my needs and has truly streamlined my outreach process. Análise coletada por e hospedada no G2.com.