Avaliações 135 Phonexa
Sentimento Geral da Revisão para Phonexa
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Phonexas product suite has played a major role in the rapid growth of our company. There is a solution for almsot every problem we encountered, everything that we needed to grow and if it didn't exist Phonexa built it for us.
Onboarding was very easy, we were able to learn the platform quickly and relied on their huge knowledge bank and teams readiness to help to get integrations done and we were live within just a couple of weeks.
The team has been on-hand and become a major resource for us, with multiple points of contact at any time.
We honestly couldn't be happier and look forward to continued growth with Phonexa as our partner. Análise coletada por e hospedada no G2.com.
Dashboard / Reporting perhaps a bit outdated - actually happens to suit me but that's the only negative I have heard from my team. Análise coletada por e hospedada no G2.com.
Working at scale across mutiple markets, we needed a solution that was both intutitive and flexible enough to support our growth. Phonexa has acheieved this and so much more.
From complex integrations to multiple buyers / publishers we have been able to scale with ease. If the software hasnt supported a particular integration out of the box, the support team & devs have looked to understand our requirements and develop the service to suit perfectly.
The depth of the software is oustanding with features and reporting right down to a granular level. Reports make it really easy to spot areas for concern on a live basis and we can then make changes on the fly to maximise opportunity.
Importantly, Phonexa has allowed us 100% control over our business withing one single platform. We don't need subscriptions for areas like business reporting, click tracking, affiliate management, customer outreach. We were expecting the "pingtree" side of the software (LMS) to be outstanding, and it is, but the fact the service negates the need to manage muliptle platforms is a real game changer.
Oliver, Steffi & Rich in the support team have been real stars in getting us set up and the fact they are always on hand to discuss particular use cases and help us develop our instance when we have requirements that might be a bit out of the ordinary has proved invaluable. Análise coletada por e hospedada no G2.com.
Honestly there isn't much. Everything the system hasn't "done" has either been developed for us or is in the works. I guess the system could look a bit more modern. Data export could go a bit more granular, but neither of these points have held us back in the slightest Análise coletada por e hospedada no G2.com.
The customer support and communication is on point with Phonexa, Rich would go out of his way to follow up with us on our project and go above and beyond to help with any issues we had. I love being able to send an email with my issue and have a quick and detailed response. Phonexa has many useful features with perfect customer support so i would highly recommend Phonexa! Análise coletada por e hospedada no G2.com.
To begin learning the system was difficult with all the different features but with all the support I was given from Rich I was able to pick it up in no time! Análise coletada por e hospedada no G2.com.
Phonexa é uma plataforma intuitiva com uma curva de aprendizado fácil, o que a torna realmente simples de configurar, gerenciar e analisar campanhas. O sistema é bastante flexível, o que permite obter o máximo dos seus leads de entrada e saída. Análise coletada por e hospedada no G2.com.
Nada digno de nota. A equipe de suporte é realmente prestativa e sempre ouve sugestões sobre como o Phonexa pode ser melhorado. Análise coletada por e hospedada no G2.com.
A capacidade da Phonexa de reunir várias ferramentas de marketing e análise em uma plataforma coesa destaca-se como seu ponto mais forte para nós, economizando tempo e recursos enquanto maximiza o impacto das campanhas. Análise coletada por e hospedada no G2.com.
Se eu estiver realmente sendo exigente, as exportações às vezes podem demorar um pouco, mas nunca é um problema real. Análise coletada por e hospedada no G2.com.
A melhor parte sobre a Phonexa é o excelente atendimento ao cliente e a atenção aos detalhes. A equipe realmente ouve e garante que tudo esteja alinhado com nossas necessidades, o que faz uma grande diferença em nossas operações diárias. Análise coletada por e hospedada no G2.com.
Ainda não encontrei nenhum obstáculo, mas estou confortável sabendo que, se encontrar, haverá alguém para me ajudar a me guiar. Análise coletada por e hospedada no G2.com.
We track all our advertising activity in one place, whether that be affiliate campaigns, lead gen, SMS, email etc. So its become the core of everything we do and we use it daily. If we have new requirements from the platform, the team at Phonexa are really accomodating at building new functionality. The support team are second to none, no questions is too much and they are always happy to help! Análise coletada por e hospedada no G2.com.
Personally i dont dislike anything, however, you do need a technical mind on your team to help with integrations. Without that we would have struggled because it is so much more than your average tracking platform. Análise coletada por e hospedada no G2.com.
Phonexa é uma plataforma realmente excelente quando se trata de pagamento por chamada e pagamento por lead, a funcionalidade inclui uma série de ferramentas diferentes que permitem criar e configurar suas campanhas para desempenhar da maneira que você precisa e prefere, realmente se adapta às suas necessidades. Análise coletada por e hospedada no G2.com.
Eu não diria que há desvantagens na plataforma, na verdade, ela tem tudo o que você possivelmente precisaria em apenas um lugar. Análise coletada por e hospedada no G2.com.
O nível de suporte é incrível. Tudo o que precisamos, Steffi está lá para ajudar e eles nos apoiaram de todas as maneiras possíveis quando se trata de geração e gestão de leads.
A plataforma requer um pouco de adaptação, mas eles sempre estiveram lá para responder a quaisquer perguntas e sempre vão além para garantir que todas as nossas necessidades sejam atendidas e superadas.
Adoro a equipe de lá, eles são ótimos!! Análise coletada por e hospedada no G2.com.
A plataforma leva um pouco de tempo para se acostumar, mas não é muito difícil uma vez que você pega o jeito, e a funcionalidade e as opções são incríveis.
Phonexa está sempre melhorando e iterando na plataforma também, o que é ótimo porque toda semana parece que há alguns novos recursos que ajudarão nosso negócio. Análise coletada por e hospedada no G2.com.
After a bit of training from the team. Phonexa is really easy to use and navigate around. The customer support is exceptional. Alway on hand, quick to respond and always deliver answers. I use Phonexa almost everyday and find it super easy to work with. Really like the super login feature for our affiliates. Saves us so much time letting them see there lead deliver for themselves. Análise coletada por e hospedada no G2.com.
Personally I would prefer to have all the actions under the same tab, rather than having to flick from one to the other.
Maybe I'm not using it correctly but when you leave the configure action on an offer instead of taking you back to the ofer you were in, it takes you back to the most recent again. Easy to loose where you are when your busy and have lots of active offers. Análise coletada por e hospedada no G2.com.
