Prós e Contras de PayJunction

Chamei o Atendimento ao Cliente com uma pergunta e não só Alex respondeu à pergunta, mas também deu um rápido tour pelo site para uso futuro. Análise coletada por e hospedada no G2.com.

Não houve problemas na chamada. Resposta rápida e desejo de ajudar. Análise coletada por e hospedada no G2.com.

When the company I work for switched to pay junction for our credit card processing, I was hesitant. We had the regular card swipe machine in our office, and I couldn't see why we needed the change. Well, it's been probably over five years, and I'm so happy we made the change. Initially, we were given Nick DiNapoli to help us with our transition, and to say he is the reason we all succeeded initially is an understatement. Nick is extremely knowledgeable, kind, and helpful. Sometimes when you have to do training over the phone, it's a little awkward, but Nick's friendliness and happy demeanor shone through. I remember that after our call, I felt like I could call him with anything, which is exactly what you need when a new system rolls out. At that time, I was the trainer in a group of 25, and he did a fantastic job with them all. Nick has always been reassuring to us all and has gone out of his way to help solve any issues that popped up. When you look at what Nick brings to the table in your support department and combine that with all pay junction offers, you are left with a winning combo. The website itself is easy to navigate and understand. I love how easy it is to train people on it. Plus, I know, if I have any issues, I can reach out to Nick. Análise coletada por e hospedada no G2.com.

The only thing about the website that I can say I don't like is that when a transaction is declined through our scheduling site, it isn't clear, and stores often keep running the card, which results in multiple holds on our patients' cards. That is really more of an us problem, though. Análise coletada por e hospedada no G2.com.

Suporte super rápido para quaisquer problemas. Eles lidam com isso imediatamente, pelo menos pela minha experiência com eles. Análise coletada por e hospedada no G2.com.

não consigo pensar em nada que eu não goste neles Análise coletada por e hospedada no G2.com.

Being new to payjunction, we have worked with Nick to get us up to speed on using the website and the options available on the website. Nick was fast to respond, very personable, and knowledgeable. He was able to address all my questions and the issue that we were having. I was extremely satisfied with the help that Nick provided!! Análise coletada por e hospedada no G2.com.

So far the website software looks great! Análise coletada por e hospedada no G2.com.

The fact that I can get live local assistance when needed. The staff is courteous and helpful every time I call, email, or web text. Other processors have been a disappointment in the past, which is why we switched to Pay Junction.

The best customer service person, Nick DiNapoli has been the reason we have stuck with Pay Junction for the last five years. He has helped our company get the most out of our PayJunction accounts, of which we currently have six. Análise coletada por e hospedada no G2.com.

Not that I'm aware. We would like to do mobile processing from remote terminals, similar to Square. Análise coletada por e hospedada no G2.com.

Gosto que o atendimento ao cliente esteja sempre disponível para fornecer ajuda informada. Liguei no domingo sobre uma emergência que estava tendo, e Nick DiNapoli foi muito prestativo em me manter informado sobre o que estava acontecendo para resolver meu problema. Ele até me ligou de volta na terça-feira para acompanhar meu problema! Análise coletada por e hospedada no G2.com.

Até agora, o único problema que tenho é a curva de aprendizado da transição. Análise coletada por e hospedada no G2.com.

A solução instantânea para nossos problemas e excelente comunicação. Análise coletada por e hospedada no G2.com.

Eu não tenho nada que eu considere ser minha aversão. Análise coletada por e hospedada no G2.com.

Nick é sempre tão prestativo e cuida de todos os meus problemas! Análise coletada por e hospedada no G2.com.

Nada, eu sempre tenho uma boa experiência. Análise coletada por e hospedada no G2.com.

Nick Napoli is extremely helpful. He's a huge asset to your company, he's there to provdide troubleshooting answers and always follows up. Análise coletada por e hospedada no G2.com.

We seem to get alot of declined - address & zip code do not match. It's very frustrating. Análise coletada por e hospedada no G2.com.

I want to express my gratitude of the Exceptional assistance I receive anytime I contact the PayJunction Support Team. Although Representative Nicholas DiNapoli is always my first choice for assistance, it doesn't matter which Team Member answers my call, the service and assistance I receive is always beyond exceptional. Análise coletada por e hospedada no G2.com.

Not applicable. Kindly once again read the above. Análise coletada por e hospedada no G2.com.