Principais Alternativas de PayJunction Mais Bem Avaliadas
The fact that I can get live local assistance when needed. The staff is courteous and helpful every time I call, email, or web text. Other processors have been a disappointment in the past, which is why we switched to Pay Junction.
The best customer service person, Nick DiNapoli has been the reason we have stuck with Pay Junction for the last five years. He has helped our company get the most out of our PayJunction accounts, of which we currently have six. Análise coletada por e hospedada no G2.com.
Not that I'm aware. We would like to do mobile processing from remote terminals, similar to Square. Análise coletada por e hospedada no G2.com.
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Sentimento Geral da Revisão para PayJunction
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O processo de integração/treinamento para a plataforma por Nick foi excepcional. Análise coletada por e hospedada no G2.com.
Tempo de resposta lento desde a aplicação até estar em funcionamento. Análise coletada por e hospedada no G2.com.
Customer Support- I work with a group of practices. We need constant support and questions answered. Being able to connect with someone instantly is very imporant to keeping the business moving forward. Being able to connect to support- Nick Dinapoli and getting a call within minutes of putting in a request for aid has been the best. I have to highlight the support has he also provided to the practices across the company. He never misses! Análise coletada por e hospedada no G2.com.
I would like there to be more organization within the master portal for all of the practices. I would like to see the terminals within the sub account's profiles. Análise coletada por e hospedada no G2.com.
Eu amo tudo isso! Primeiro, foi tudo o que me foi apresentado no processo de vendas; não houve surpresas. Foi simples, nós convertemos rapidamente, e quando precisamos de ajuda, o que só chamei uma ou duas vezes nos últimos dois anos, eu recebo um associado que fala inglês de verdade e que não precisa de um número de comerciante, apenas meu nome e o nome do negócio. Análise coletada por e hospedada no G2.com.
A única coisa que não gosto é que, quando a covid chegou, eles começaram a deduzir taxas de processamento da minha conta bancária diariamente em vez de mensalmente. Isso é inconveniente para mim e me obriga a fazer lançamentos nos meus livros diariamente em vez de mensalmente, o que eu não gosto, e os proprietários absolutamente odeiam. Análise coletada por e hospedada no G2.com.
This is a letter of commendation, recommendation and high praise for
Nick DiNapoli.
My company, Freedom Boat Club Daytona Beach, has been using PayJunction since February 2016.
Nick quickly became my “go to” person for all things. He handles issues and answers questions quickly and professionally. He has been my saving grace and hero more times than I can count.
While PayJunction is a great program, that I would highly recommend, it is the support and assistance that Nick provides that makes it work so well for myself and my company on a day to day basis.
The reports in PayJunction are clean and concise, making it much less hassle than other programs I have used. Researching payments is a breeze . I rate Nick an 8 out of 5. PayJunction a 5 out of 5. Análise coletada por e hospedada no G2.com.
Once a form of payment has been removed for a customer, those payments no longer show up in the customer records. Análise coletada por e hospedada no G2.com.
Nosso representante de cliente é fantástico e muito responsivo. Ele torna o uso do sistema muito fácil e explica as coisas conforme necessário. Análise coletada por e hospedada no G2.com.
o fato de que, embora sejamos uma prática com várias localizações, o limite de transação para uma localização não pode ser estendido ou aplicado às outras localizações irmãs também Análise coletada por e hospedada no G2.com.
I've used PayJunction as my payment processor since I started my business and its been a great relationship, attending to my small business needs and being available for support - although it's not been needed much. Recently I had issues with my credit card terminal suddenly not working and Elio was able to get a replacement terminal on the way. The process should have simple to connect my new device, but my POS system was not helpful. They repeatedly told me they could not support this new device. They forced me to speak to my gateway (EConduit) to do trouble shooting, just saying they couldn't help me. In the end, my POS software support did very little to get my new credit card terminal up and running. Elio at PayJunction was there for me through the entire process. I probably called him 8 times over 2 business days, trying to troubleshoot. He was navigating a new situation, learning with me. He used resourcefulness, creative thinking and patience to help troubleshoot a problem that was actually created by my POS. Análise coletada por e hospedada no G2.com.
I like everything about PayJunction, and I hope to continue my partnership with this company. Análise coletada por e hospedada no G2.com.
I received a call today 2/23/2022 from Nick DiNapoli fromPayJunction asking me to verify an individual trying to get access into my account. Nick was professional, helpful, and friendly. He walked me through setting up access for the individual from my billing company. I then asked Nick to look into an issue from several weeks ago regarding a broken terminal. He looked into my account and confirmed the resolution. I asked Nick about a third issue regarding my account fee structure. He did not have the answer but transferred me to right person who could help. Análise coletada por e hospedada no G2.com.
Nothing - SPOT on! Friendly, helpful service! Análise coletada por e hospedada no G2.com.
A facilidade de uso online, assim como o terminal de cartão de crédito e o atendimento ao cliente. Nick DiNapoli é incrível e maravilhoso! Ele sempre tem uma resposta para minhas perguntas e resolve meus problemas de forma rápida e fácil. Ele é o melhor! Análise coletada por e hospedada no G2.com.
Não há nada que me venha à mente neste momento. Análise coletada por e hospedada no G2.com.
