Have been using Nosto for around 8 years on Magento and later Shopify. It was really easy to install on both platforms. A really solid addition to the website that just works. I primarily use it for on-site product recommendations but am also installing the search function. The support is first class, both the live chat on the website and through my CSM and responses are always really quick.
I would like to mention my CSM, Ala, as she has been brilliant in our review meetings and is always full of ideas to test out to optimize our site. Análise coletada por e hospedada no G2.com.
The reporting functionality could be improved with a comparison tool for date ranges. Análise coletada por e hospedada no G2.com.
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Thanks to Nosto we solved merchandising issues we had with our Shopify store. We now have a granular approach to merchandising by using a set of rules that can vary for each collection but we can also mix those rules with some manual inputs like pinning a product we always want on top of a collection. Our store sells different types of products, so it was very important for us to be able to merchandise every collection in a different way depending on what segment a visitor belongs to.
With the recommandations feature, we have increased our revenue and conversion rate, people stay longer on our website, explore more product pages and can find a product they like more easily.
Also, the whole Nosto set up & integration was great, Nosto technical team was very helpful and compliant. Since Nosto was kicked off we keep being in touch with customer success team who is making sure we are making the best out of Nosto. Análise coletada por e hospedada no G2.com.
We wish we were more staffed to go deeper with the solution. There are many options and levels of details you can apply to your merchandising and recommandations strategy, but this requires a lot of time. Also, we think Analytics dashboard could be pushed further, like having the details for each recommandation campaigns and being able to access its analytics retro-actively. Análise coletada por e hospedada no G2.com.
The platform provides comprehensive insights into categories and segments, with an intuitive, user-friendly dashboard designed to efficiently handle a wide range of tasks, including A/B testing, product bundling, recommendations, and highlight rules. Our Account Manager Joanna, offers exceptional support, responding promptly and thoroughly to any queries and offering step by step guidance on our calls. Análise coletada por e hospedada no G2.com.
Would be great if you could export the category data into a CSV, build bundles without images and select a date range for the product intelligence. Análise coletada por e hospedada no G2.com.
La personnalisation avancée permet d’adapter l’expérience client en temps réel avec des recommandations produits pertinentes et des campagnes de merchandising dynamiques. Les A/B tests sont un véritable atout pour affiner les stratégies et maximiser les performances. Un autre point fort est l’accompagnement client. Dahlia, notre chargée de projet, a été d’une aide précieuse grâce à ses conseils avisés et son suivi régulier, facilitant l’exploitation complète de la plateforme. Análise coletada por e hospedada no G2.com.
L’interface peut parfois être un peu complexe à prendre en main, même si des améliorations récentes ont été apportées pour la rendre plus intuitive. Le coût de la solution représente également un investissement important, ce qui peut être un frein pour certaines entreprises. Análise coletada por e hospedada no G2.com.
It really saves time: the virtual merch is automated thanks to some rules you configurate on Nosto and it allows reducing manual work.
Something also really great are the automatic recommendations: Nosto help suggests similar products seamlessly and we don't have to do it manually on Shopify anymore.
I like that the rules can be personalized depending on where the buyer is (for example, push first coats in bad weather location). Análise coletada por e hospedada no G2.com.
Sometimes it can take time for the rule/merch to reflect on the website. Análise coletada por e hospedada no G2.com.
Fácil de curar recomendações de produtos e analisar o comportamento do consumidor ao fazer compras no site. Criando cenários de teste A/B, para que tenhamos uma melhor compreensão da interação do cliente online, e para que eles tenham uma melhor jornada do usuário enquanto também aumentam as vendas. Análise coletada por e hospedada no G2.com.
Conhecer o sistema pode levar algum tempo para aproveitar todos os recursos do Nosto; às vezes, nossos feeds de recomendação não foram os melhores, mas está parecendo muito melhor. O suporte ao cliente e os materiais deles são uma ótima fonte de informação. Análise coletada por e hospedada no G2.com.
There is so much you can do with the tool - the data is really insightful and it allows us to personalise the customer experience which is SO important in today's market. I love the AB test functionality which we use so often to ensure the right customer segment is seeing the right product. Also, the product intelligence section is so helpful in allowing us to quickly discover products that need an extra push to improve performance. We use the tool almost daily within the business as there's so much we can do with it. Análise coletada por e hospedada no G2.com.
Having to copy over the current format when creating category merchandising AB tests can be a faff sometimes - it would be easier if there was a copy functionality. It would be great if we could see key metrics/ data within specific time frames. Análise coletada por e hospedada no G2.com.
Outil facile à prendre en main pour la gestion du merchandising d'un site au quotidien. L'outil de transfere est très pratique pour basculer nos modifications d'un compte à l'autre. L'équipe Nosto est très à l'écoute et réactive pour répondre à nos demandes dans les meilleurs délais. Análise coletada por e hospedada no G2.com.
Ce qui me dérange c'est que nous n'avons pas accès à des données globales pour l'ensemble de nos sites. Nous avons un compte par pays/langue et pas de possibilité d'obtenir des données globales sur l'ensemble de nos performances sur l'outil. Análise coletada por e hospedada no G2.com.
Nosto is a great tool especially once you learn how to use the system. The functionality available is extensive and the extent of personalisation and segmentation in the system allows us to make the shopping experience for our customers more personal. I also really appreciate the level of support offered by the Customer Success Manager, it really feels like they have an interest in our account and cares about the success of the tools used. Análise coletada por e hospedada no G2.com.
The new update to Nosto has made the back office a bit less intuitive to use. Análise coletada por e hospedada no G2.com.
Un eMerchandising poussé avec de nombreux attributs et une possibilité de segmenter selon la typologie de clients!
La connexion avec d'autres app pour nous aider à tirer profit de toutes les données : avis clients ... Análise coletada por e hospedada no G2.com.
La partie data avec les rapports pourrait être plus complète afin de nous aider ensuite encore mieux pour adapter nos stratégies Análise coletada por e hospedada no G2.com.
Es podem ser utilizados muitos recursos da ferramenta para construir uma presença excelente do site. Com testes A/B, campanhas PopUp, sliders de recomendação, e-mails acionados por gatilhos e muito mais, a Nosto tem muito a oferecer. E se surgir uma dificuldade, pode-se contar com uma resposta muito rápida e de alta qualidade da equipe através do chat. Análise coletada por e hospedada no G2.com.
Algumas configurações de modelo estão incluídas no preço e outras não. Análise coletada por e hospedada no G2.com.
