Avaliações e Detalhes do Produto de Neocase HR

What I like best is the ease of use. Everything is organized and easy to see (my cases, my team, all cases). It is easy to search for closed cases (if you know the case #). The platform is quick and responsive. I like how the upgrade has made it easier to see who the case requestor is on the right hand side of a case. In the past before the upgrade the information such as emergency contact info and manager info was on the same panel - now this information is divided into tabs within the case. Análise coletada por e hospedada no G2.com.

I don't like that it is sometimes difficult to find a closed case by searching the case by name - if no case # is available. Sometimes there are too many results, sometimes there are none. IT can be difficult to figure out the right parameters for the search. Análise coletada por e hospedada no G2.com.

Nice tool for Niche Management, Easy for end-users to use. Análise coletada por e hospedada no G2.com.

Not open for changes, problems with troubleshooting. Análise coletada por e hospedada no G2.com.

I like how simple this program is to use. It is easy to maneuver through cases or to find a ticket you need. It helps us communicate with several departments. Análise coletada por e hospedada no G2.com.

It seems like it does have a lot of glitches. Our supervisors spend a lot of time correcting errors such as adding in a new caller or someone not in the system. Also, when you close a case it sometimes causes duplicates. Análise coletada por e hospedada no G2.com.

NeoCase é um programa organizado que é fácil de executar análise de relatórios de casos. Análise coletada por e hospedada no G2.com.

NeoCase pode ser um pouco lento às vezes, este é um problema que pode causar falhas no sistema. Análise coletada por e hospedada no G2.com.