We've used a number of review platforms and so far Lipscore has been the best system at getting reviews and ratings. So far the best hit rate. Análise coletada por e hospedada no G2.com.
Nothing to report as being bad. The on boarding was great Análise coletada por e hospedada no G2.com.
8 de 9 Avaliações Totais para Lipscore
At Telia Finland we are very pleased to collaborate with Lipscore for our needs regarding ratings, reviews and general customer satisfaction understanding. The CX data, being both quantitative and qualitative, provides us valuable insight to our purchase flow, delivery process and product portfolio. Lipscore has been able to fulfill their promises and more concerning an industry-high response rate, fluent customisation, easy-to-use dashboards and so forth.
We were impressed with straightforward custom implementation and integration. The seamless co-operation with Lipscore contact people makes life easier for us by proactive best practices guidance and a happy to help -attitude.
Would definitely recommend Lipscore as a potential partner for anyone looking for an uplift on their digital CX and conversion; we are getting solid value for money from partnering with them. Análise coletada por e hospedada no G2.com.
We have been very happy with the variety of features, but an even more customisable premium package could be something to discuss with them for a company seeking a fully customised solution. Análise coletada por e hospedada no G2.com.
I love how readily customers now leave reviews because Lipscore make it so easy for them to do so! I received more reviews in the first 3 months of using Lipscore than I have in 10 years with other feedback mechanisms! Customer Service is splendid - responsive, they listen and respond efficiently! Análise coletada por e hospedada no G2.com.
So far, I haven't found anything to dislike about LipScore. I'm 7 months in using the tool and all I have seen is a huge upside. Análise coletada por e hospedada no G2.com.
it's great that customers are able to leave ratings about the individual items in their orders, which as a result can encourage new/existing customers to try those items. the customer support are also great for sending over any reviews to be amended, and action this relatively quickly. Análise coletada por e hospedada no G2.com.
the only negative about lipscore would be the rating selection, as we have a lot of customers incorrectly selecting negative reviews. if the buttons were bigger/clearer for customers to choose, that would definitely help. overall though amazing Análise coletada por e hospedada no G2.com.
Simple, easy to use platform. The interface in the back end is simple and easy to use. We have seen a large increase of reviews since using the platform. Análise coletada por e hospedada no G2.com.
Custom integration can be lacking and requires development to give it the same look and feel of our website. Análise coletada por e hospedada no G2.com.
- Very easy set up
- Instant uplift in the amount of reviews collected
- Helpful and supportive customer service and technical team
- Competitive prices Análise coletada por e hospedada no G2.com.
Nothing springs to mind - can't think of any drawbacks Análise coletada por e hospedada no G2.com.
Great service, all main functionality needed Análise coletada por e hospedada no G2.com.
Slightly premium price. With technology developing alternatives that give the same for lower cost will emerge. Análise coletada por e hospedada no G2.com.
Como um pequeno e relativamente desconhecido provedor de seguros, a Lipscore se provou inestimável para nós. Agora, nossos clientes podem facilmente verificar referências e obter a confirmação de que precisam para confiar em nossa marca. Isso resultou em um aumento nas vendas de nossos produtos. Análise coletada por e hospedada no G2.com.
Não há muito de negativo a dizer, mas a configuração inicial é um pouco complicada. A equipe da Lipscore estará à sua disposição para orientá-lo, se necessário. Análise coletada por e hospedada no G2.com.
