HubSpot is easy to jump into without needing years of training, which makes it great for getting started quickly, and implement quickly. But I love how it can scale in complexity as your needs grow. You can start simple and gradually build out more advanced workflows, automations, and integrations. Plus, they keep expanding what HubSpot can do, and I’m excited to see how it continues to evolve. Análise coletada por e hospedada no G2.com.
There are small features that feel like they should be native but aren’t, which makes it seem like HubSpot hasn’t fully mastered listening to its users. Nothing major prevents us from using the software, but these little gaps can be frustrating. Thankfully, workarounds exist, but I’d love to see more attention to these details. Análise coletada por e hospedada no G2.com.
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The best thing about HubSpot Sales Hub is the features to connect back with clients or even remind your team internally. It is amazing the reports it can generate when the right information is put in. Easy to use, implement, and integrate if your team is willing to learn. There is a learning curve your team needs to be open to doing. The online resources are great for learning. If your team is signed on and using it, it is easy to frequently use. Análise coletada por e hospedada no G2.com.
I wish there was more help in how to integrate workflows. When I go to the HubSpot talks, they talk about workflow, but I was told to contact a consultant to help build the workflow. I feel like that is a huge downside. We have one quarterly meeting and it would be great to get more help, but also understand why that is not included. WISH IT WAS THOUGH :) I feel like customer service is more sales than it is service. Análise coletada por e hospedada no G2.com.
We have found it easy to get set-up and running with HubSpot Sales, adding in Contacts, Companies and Deals. So as a place in which to hold all our prospects and sales contacts it is ideal. During the implmentaion process we got help from Customer Support so that was a big help in dealing with some of the teething problems.
So for the user who is working from a Diary and Excel Spreadsheet then this is an easy first step. Análise coletada por e hospedada no G2.com.
The cost is very high for what you get - so be carefull with the number of users who are given access.
The other issue is that the "Sales Hub" is only intended for sales, so once your deal gets past the stage of "Deal Done" the process that follows is not handled well. So for example, we have a deal to provide 20 days consultancy over the next 3 months - all the details of the deal and the costs are held in Hubspot, but the delivery stage falls outside.
So as a planning tool it is good, but perhaps it is based on the model where the salesperson gets the signed documents and that is his job done and he/she walks away. But real life is not like that and the deal is not really closed until it is paid. Análise coletada por e hospedada no G2.com.
É tão fácil de usar. Consigo ver todos os meus negócios de uma só vez. A ligação à conta ou ao usuário permite-me aprofundar e ver uma imagem macro ao nível da empresa sobre quem e onde estão os usuários. Análise coletada por e hospedada no G2.com.
bom ver de relance oportunidades para a semana ou atividades para a semana (se já estiver lá, só preciso me familiarizar mais) Análise coletada por e hospedada no G2.com.
O que eu realmente aprecio no HubSpot é como é fácil de usar, especialmente o layout estilo kanban para gerenciar negócios. Isso torna realmente simples visualizar onde tudo está, e eu adoro como ele mantém meus e-mails registrados automaticamente. Além disso, é bastante acessível em comparação com outras ferramentas, o que é uma grande vantagem, especialmente considerando a gama de recursos aos quais tenho acesso. A maioria das ferramentas de geração de leads que eu uso pode ser integrada com o HubSpot. Análise coletada por e hospedada no G2.com.
Por outro lado, o período de fidelização pode ser um pouco frustrante, especialmente quando você está preso a um prazo comprometido após aceitar um desconto. É um incômodo não poder remover assentos extras depois de adicioná-los, e a cobrança recorrente pode pegá-lo de surpresa se você não for cuidadoso. Análise coletada por e hospedada no G2.com.
The most useful aspect is that without much work, you can start tracking emails as well as phone calls - including the outcome and the recording of the call. It's also really easy to track user activity on the website. You can see how long they stay on each page, where they're clicking and it generally keeps track of the user journey on your site. It's also really easy to add properties for contacts and Deals, allowing you to add a layer of customization to how you handle your prospects/users... Análise coletada por e hospedada no G2.com.
The pricing model is quite expensive and a little confusing. you are limited to 500 calling minutes per month and it's quite a steep climb to add any more minutes to your account. You basically have to go from paying $18/user/month all the way to $90/user/month if you want more calling minutes. Lists updating is also a bit slow, I wish there was a way to manually refresh the lists that are created. Additionally, I wish there was a way to list more properties from linked objects. For example, I have a demo-date property on a Deal. I wish that we could display the property on the Contact level as a Contact->Deal demo-date. Análise coletada por e hospedada no G2.com.
Good flow for the sales team, great insights and suggestions in the platfom.
I watched some online tutorials and I was ready to go. I could have done it without it, it's that easy for a tech guy.
I use it daily as a salesperson because I know the importance in having a CRM. I worked with others before and this is one of the best I've met.
Seems easy to implement and build from ground-up. No need to be tech savy.
Comunity is nice, you will find support for most of the problems that you will encounter.
App store is nice so you should have everything that is needed for a smooth integration. Análise coletada por e hospedada no G2.com.
Some things are a bit complicated like having a dynamic IP is messing with the tracking system for the emails.
Some app integrations need a super admin to be installed, and you cant do it by asking the admin to install it. Análise coletada por e hospedada no G2.com.
Hubspot é extremamente poderoso e personalizável, mas também muito fácil de usar e rápido para começar a usar logo de cara. O serviço/apoio ao cliente deles é de primeira qualidade. HS tem um extenso mercado de integrações que funcionam bem e são fáceis de implementar. Eles também oferecem muitos treinamentos e cursos na academia - muitos dos quais podem até ser acessados com uma conta gratuita. Eu uso HS diariamente e o recomendaria altamente. Sou deficiente visual e, além de ser fácil de navegar, o HS funciona muito bem com meu software de leitura de tela. Análise coletada por e hospedada no G2.com.
Hubspot está do lado mais caro, mas você definitivamente obtém muita qualidade pelo que paga. Análise coletada por e hospedada no G2.com.
We have a small BD team and having a CRM was a huge goal for us. Setting up hubspot was incredibly easy, and their team helped us at every stage of the way. They have costumer support who answers things very rapidy.
Hubsot community: A lot of people use hubspot and there are many blogs with tips, tricks and things you could do to improve your setup.
Competitor differencess: I would recommended to every company (big or small) but specifically for our small company was very easy to use. I have previously used Salesforce and this was much easier and we could have more out of it.
Price: very economical and you can combine different seat pricings to actually pay for what you need. Análise coletada por e hospedada no G2.com.
There are many apps you can link to it, which is good but sometimes it feels like it is way too many apps. It is easy to get lost Análise coletada por e hospedada no G2.com.
I really like how easy it is to use. The automation saves a ton of time, especially with follow-ups and reminders. The sales pipeline is well-organized, so it’s simple to track deals and see what needs attention. Also, it connects with other tools we already use, which makes everything flow better without a lot of extra work Análise coletada por e hospedada no G2.com.
It can get expensive, especially for small businesses trying to grow. Some of the better features are only available in the higher-tier plans, which isn’t always affordable. Also, the reporting works fine, but I wish there were more ways to customize it to fit exactly what we need. Análise coletada por e hospedada no G2.com.
Super easy to configure. Even if you dont know where a setting is, you can typically find it within a few clicks since intuative links are placed where you would need them. There are lots of pre-built reports and it's easy to build your own. The sales and marketing function work seamlessly. Lots of available integrations that are easy to set up. This is way easier than using Sales Force. Análise coletada por e hospedada no G2.com.
They still dont have a way to show how much your pipeline has increased or decreased over time. For example, if I just wanted to see how many dollars were added in a single month, this tool cant do that. There are a lot of clunky work-arounds but they still wont give you the exact data you are looking for. Análise coletada por e hospedada no G2.com.
