Clear design, statistics, case management, the ability to set access to individual administrators and customize the report form according to our needs. Análise coletada por e hospedada no G2.com.
I don't know, I guess I can't think of anything right now. Análise coletada por e hospedada no G2.com.
111 de 112 Avaliações Totais para FaceUp
Sentimento Geral da Revisão para FaceUp
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Eu recomendo muito o Faceup! O atendimento ao cliente deles é excepcional—eles me ajudaram a configurar o aplicativo para atender às minhas necessidades específicas e me guiaram em cada etapa. A própria plataforma é fácil de usar e incrivelmente fácil de navegar, tornando toda a experiência tranquila. Se você está procurando uma solução confiável e intuitiva, o Faceup é a escolha certa! Análise coletada por e hospedada no G2.com.
Uma sugestão seria fornecer guias ou instruções em espanhol, o que tornaria mais fácil explicar a plataforma aos funcionários sem precisar traduzir tudo. No entanto, é uma ótima funcionalidade que o próprio formulário esteja disponível em espanhol, facilitando o uso para os funcionários. Análise coletada por e hospedada no G2.com.
FaceUp's customer service team is top-notch. They are timely and complete in their responses, and always willing to do what's necessary to ensure users have the information and tools needed to effectively use the software. I appreciate the ease of setting up and using their system. Lastly, I'm happy to partner with a company committed to social responsibility! Análise coletada por e hospedada no G2.com.
The SSO feature should be available at all membership tiers. That's a basic function of modern SaaS tools. Análise coletada por e hospedada no G2.com.
It simplifies anonymous communications in an organized platform. Análise coletada por e hospedada no G2.com.
The survey features need some tweaking. For instance we need better tools to disaggregate the data based on buildings. And tools to ensure the same people are not taking it twice. Análise coletada por e hospedada no G2.com.
I like that people can anonymously post concerns and I can respond and revisit posts. Análise coletada por e hospedada no G2.com.
The only downside is that it encourages people to complain about the most trivial things. Análise coletada por e hospedada no G2.com.
Getting up and running was really easy - the FaceUp team was good to work with and the UI is intuitive. We got an anonymous reporting option up and running for our team quickly and effectively. Análise coletada por e hospedada no G2.com.
Nothing, so far. It's all been good to use. Análise coletada por e hospedada no G2.com.
Personalization of the platform and the different channels that can be used. Análise coletada por e hospedada no G2.com.
I think that the search between pages could still be improved, so that you don't have to go back when you searched for a case number, or go back to the case and lose the page you were on. Also, calls can be recorded but the voice is distorted. Análise coletada por e hospedada no G2.com.
It's easy for the user and for the admin, allowing for smooth interactions in a sensitive context. Análise coletada por e hospedada no G2.com.
The white label feature shouldn't need an upgraded subscription. Also, this page crashed 4 times when trying to leave a review. If it wasn't for the incentive, I wouldn't have left it. Análise coletada por e hospedada no G2.com.
Easy to use and navigate
Detailed reporting
Great feedback tool
Covers requirements of SOC Certification
Great survey tools Análise coletada por e hospedada no G2.com.
It was a little rough to get started initially but once you get used to the interface, it's easy. Análise coletada por e hospedada no G2.com.
