Avaliações e Detalhes do Produto de Chameleon

I really appreciate the depth Chameleon offers from a product adoption standpoint. There are many capabilities that allow you to create pretty much native level looking experiences and additionally there are many intriguing features such as Interactive Demos or HelpBar that enable us to going one step above the regular customer engagement. Overall, creating common flows is very playful and intuitive. Análise coletada por e hospedada no G2.com.

This might be due to our complexities and the way our product is designed but we have encountered situations where we had to be discovering occasional workarounds to be able to display experiences for our users the way we intended. On the other hand, the level of support we have been getting has been top notch from day 1. Análise coletada por e hospedada no G2.com.

Implementation for Chameleon was incredibly seamless, and we had our first tours and a feedback survey running in a matter of days. The strength of the platform is its versatility - we've been able to build from basic tooltips to complex multi-step product tours without having to craft custom code or use any developer time.

The WYSIWYG editor permits non-tech contributors to effortlessly craft and update tours, and has significantly reduced our development team workload. Integrating with our existing tech stack went smoothly, and the platform mixes well with our product analytics software to give us awesome insights into interaction and completion rate of tours.

The micro surveys feature has become an unexpected favourite for our product team, helping us gather real-time feedback from users at crucial moments in their journey.

The combination of out-of-the-box features and the option for deeper customization via CSS or HTML makes Chameleon stand out as a powerful, all-in-one solution.

The support has been terrific, and Rhi Roberts has taken such extraordinary care to ensure we get the most out of this platform. Análise coletada por e hospedada no G2.com.

The analytics dashboard, while functional, could be more intuitive and offer deeper insights. This is fine for us as we mainly stream Chameleon Data to our Product Analytics tool but its worth mentioning. Análise coletada por e hospedada no G2.com.

Chameleon stands out from competitor with its clean and easy to use interface. We tried out a competitor but ultimately went with Chameleon due to its ease of use and more competitive price point. I like the way that it looks when it overlays on or website and how we can adjust without much trouble. The tooltips, tours and surveys are very helpful for us, and for our customers. I like that they're trying to incorporate AI into their tools - this is really important to us. It was really easy to integrate into our site, it took one of our devs a couple of hours and since then, we haven't had to use dev help at all to make the tool work, which is super helpful.

Update: after using Chameleon for more than a year, it continues to be helpful and an important part of our user experience. It is so nice to have a streamlined way to share new content and features with our users through tooltips, tours and announcements...but also to have our ongoing launcher where we can have on demand training and FAQs. We're excited to continue using this and improving our user experience and overall engagement with our product. Análise coletada por e hospedada no G2.com.

Sometimes the editor isn't quite as intuitive as I wish it was, but once I've gone through and done it a few times, it gets easier. Análise coletada por e hospedada no G2.com.

Como alguém continuamente exposto a novas plataformas e aplicativos, é raro encontrar um que seja tão rápido de começar a usar, e onde você pode encontrar praticamente tudo o que deseja sem nem precisar consultar a documentação. Chameleon era assim de simples - em poucos minutos era possível entender todos os conceitos básicos, e toda vez que me pegava pensando "Será que posso ajustar isso?" - então, eis que sim, você podia! Ainda nem começamos a explorar tudo o que ele pode fazer (estou ansioso para brincar com os Launchers), mas já está nos permitindo melhorar dramaticamente a qualidade da ajuda dentro da plataforma em nossos aplicativos. Análise coletada por e hospedada no G2.com.

A única verdadeira irritação com o Chameleon - e algo que provavelmente é inevitável - é o fato de que às vezes os painéis do construtor abrem no lugar "errado". Talvez pudesse haver uma opção para "ancorá-los" em um lado da tela, como as ferramentas de desenvolvimento do navegador? Análise coletada por e hospedada no G2.com.

I love the integrations in Chameleon. It's great being able to really customize a user segment in Heap, and then pull the segment into Chameleon to use as a targeted segment for a tour. It really expands the power of Chameleon and hones my ability to target just the right user.

I also like the pre-configured quick buttons in the builder, like the automatic progress tracker and the delight animation. I also like the banner option where I can add an announcement at the top of the browser, and it moves the browser contents down rather than covering them.

Also, my experience with the support team was really great. We recently had an issue that we had screen shots of, but couldn't replicate. Max on Chameleon's support team did some impressive research and figured out what went wrong. I have had nothing but great experiences with Chameleon's support team. The set the bar very high. Análise coletada por e hospedada no G2.com.

I wish that I had a little more freedom to arrange elements horizontally within a guide. Sometimes it's ideal to have an image aligned next to some copy instead of above or below the copy. I'd also love to be able to adjust alignment and other design elements without having to use CSS; however, it's still doable with CSS, which is the most important thing for me. Análise coletada por e hospedada no G2.com.

The ease of use and customization is key for us! Its our immediate go-to tool for getting announcements and information to our customers. The ability to easily create segments based on our users' attributes allows us to target exactly who we need to, when we need to. Análise coletada por e hospedada no G2.com.

I can't think of anything! The Chameleon team keeps us informed of feature updates and future developments which is greatly appreciated. Análise coletada por e hospedada no G2.com.

Nossa organização adora usar o Chameleon para se conectar com nossa comunidade digital. Usamos para criar tours de integração, anunciar eventos e publicar anúncios de novos parceiros de conteúdo. A facilidade de uso e implementação nos permitiu criar tours, banners e anúncios pop-up de forma consistente. Sempre que nos reunimos com nosso membro dedicado da equipe de suporte ao cliente, nossas perguntas são sempre respondidas e saímos sentindo-nos confiantes e apoiados. Eles estão sempre lá para discutir conosco os melhores casos de uso. O Chameleon se integra facilmente ao nosso produto e nossas perguntas técnicas são sempre respondidas. Entramos em nosso painel semanalmente para monitorar o engajamento e achamos que os dados são fáceis de entender e usar. Análise coletada por e hospedada no G2.com.

O único desafio que temos é que há parte do nosso produto que não se integra com o Chameleon, então perdemos um segmento do nosso público. No entanto, as equipes de suporte ao cliente e de produto estão ansiosas para continuar trabalhando em uma solução. Análise coletada por e hospedada no G2.com.

As a leader from a CS background and minimal knowledge of HTML, CSS, etc... I find Chameleon to be very no-code / low-code so far for my needs. I know there are more advanced use cases I may need that for but honestly it's all pretty intuitive. The ability to clone tours is super helpful and I find the integration from Amplitude and SFDC to give me the right data to form segments. My absolute favorite part is working with our CSM, Andrew. Since my first day joining my new role I've seen him as a true partner in helping me achieve success. Digital CS is a new role at our company and the ability to move quickly and have a true partner supporting me as has been invaluable. I also really am excited to try out Embeddables in our product. Análise coletada por e hospedada no G2.com.

sometimes it feels a bit buggy and have had engineering ticket open for a while but just more of an inconvenience. Análise coletada por e hospedada no G2.com.

A equipe Chameleon se destaca acima das demais. Nosso CSM, Andrew, tem sido um recurso incrível para nós e é muito receptivo ao feedback. Eles realmente se importam e isso é evidente em todas as nossas interações. Também tenho grande respeito pela maneira como o CEO deles, Pulkit, está construindo uma comunidade em torno de seu produto e reunindo líderes para compartilhar e idealizar. Chameleon também leva a segurança de dados muito a sério e demonstra isso através de sua busca pelo SOC 2 e monitoramento contínuo de conformidade. Análise coletada por e hospedada no G2.com.

Com qualquer produto, às vezes há bugs e problemas, mas a equipe recebe feedback e trabalha para resolvê-los. Análise coletada por e hospedada no G2.com.

Chameleon was very simple to set up -- it just worked auto-magically out of the box with a few lines of code. The builder experience was very intutitive as well compared to a lot of other similar platforms. Análise coletada por e hospedada no G2.com.

There is not a lot of analytics inbuilt -- so you have to use an outside platform. This, however, lets you integrate analytics with your own paltform, so can be a good thing depending on how you look at it. Análise coletada por e hospedada no G2.com.