Avaliações e Detalhes do Produto de Center

Our team members find the app very easy to use. Our Admins find the online portal very easy to use as well. I personally love the help portal and have used the artcles and short videos as our training resources (cutting back the need for our department to create training videos).

The fact that the system is designed to eliminate the need for compiling expenses into an expense report and can show you spend in real-time is gives us the ability to monitor spend continuously. Análise coletada por e hospedada no G2.com.

Some features still require manual set up per item - such as adding visibility rules to each project when projects sync over to decrease which users can see what projects or setting up approval rules. Also, policy functionality is basic.

The ability to give access to the Insights reporting module is limited to only cost center so our PMs are not able to utilize the tool for their specific projects.

The upside is that Center is continually working on new functionality so I am hopeful that we will see a decrease in the need Análise coletada por e hospedada no G2.com.

Center has been a welcome addition to our company. We switched to using Center from being longtime American Express Business customers. The implementation was a smooth process and the customer team at Center is responsive to requests. The self-service functionality that Center provides our cardholders to review and code their expenses has been a wealthy addition to our process. The platform provides comprehensive solutions for expense approvals. We utilize QuickBooks Online to manage our financials, and Center works well with our proces with Quickbooks. We also appreciate that they have been implementing features to automatically capture and attach receipts to transactions if the vendor supports it. Admin reporting is also comprehensive enough for auditing by financial teams. Análise coletada por e hospedada no G2.com.

Center has previously been plagued by system performance issues, often being slow as users navigate the platform to code expenses. That being said, the Center team has been very receptive to feedback on any issues our team experiences and working to address those. We've also found it challenging that the platform requires you to get a new card number if you need a replacement, as they do not support replacement of damaged cards with the same card number. Análise coletada por e hospedada no G2.com.

It was easy to integrate the platform, and Center, and have saved us many hours of Credit Card Management

For users, its easy to take a picture of the receipt on their phone using their app, and just code it then and there. It used to take users hours sometimes to scan the receipts, code it, and review their managers work.

For reviewers, you have full control, and its significantly easier to review the work done by the users. Análise coletada por e hospedada no G2.com.

It has been a hassle to dispute certain expenses, and it would have been solved easier if the support called our company to verify the item in question. Análise coletada por e hospedada no G2.com.

Where do I start? Center has given me back time that it takes for a month end cycle process. With the credit card platform, the ease if importing expenses, reimbursing employees for monthly expenses and utilizing the travel platform I can't say enough about how easy and added many efficiencies across the board. In addition, all of my employees have positive feedback on how easy and quick it is to submit expenses. In addition, I have to call out the amazing customer service team as they have been extremely responsive and knowledgeable on any questions I have had whether on the administrative side or end user side.

In addition, I will say the implementation process was so easy and Dan was the absolute best! I gained confidence within a short time of implenting the program and rolling it out to our employees. Análise coletada por e hospedada no G2.com.

The only negative feedback I have heard regarding Center is the limited WiFi capabilities. When my employees are out traveling, there are times when they are not able to log onto the portal to submit expenses but I do understand the security risk. Análise coletada por e hospedada no G2.com.

Having our teams use Center for their purchasing and T&E needs has been a nice easy transition from our old manual T&E process and restricted corporate cards. Center's app and software made it very simple for our team to pay for their expenses, code them in the app, attach support fast, and made our finance side much easier to record the functions. We also really like the approval process within the app/website, that gives visibility to leadership on where spend is happening. The integration that Center has with our financial system provides an efficient tool to recording our Card purchases as well as our employees Out of Pocket expenses and Mileage reimbursement. The training we received was clear, fast, and easy. We joke that anyone who misses the training but still goes into the app to use, if you have a brain, you can easily figure it out as it is very intuitive. The team we have worked with at Center have been great to work with. When we have an issue or a question, response is fast. Análise coletada por e hospedada no G2.com.

Some areas of improvement that I would have to say is needed is the ability to change the mileage rate based on date of a reimbursement. They did automatically change the rate to the new 2025 rate but we still had people who needed to submit 2024 expenses. I was able to manually change the rate back then once everything was in, went back to the settings and updated to the 2025 rate. Another is when we import the data into our financial system, we couldn't have one side of the coding go to one account string, it used the location and cost center of the expense. We do update it manually for that particular entry. Análise coletada por e hospedada no G2.com.

Gostamos das regras robustas e dos pontos de dados que nossos funcionários precisam utilizar em seus relatórios de despesas. Exigimos vários pontos de dados principais, realmente não muito complexos, antes que nossos funcionários possam enviar despesas para revisão. As regras personalizáveis nos permitiram reunir todas as informações necessárias para que nosso sistema de contabilidade tenha um sistema de custo de trabalho super preciso com manutenção mínima de mês a mês. Ver as atualizações ao vivo com cobranças pendentes também nos ajuda a antecipar quaisquer problemas potenciais. É fácil de usar tanto do ponto de vista do administrador quanto do usuário básico. Análise coletada por e hospedada no G2.com.

Obviamente, a desvantagem de ter um sistema robusto é que às vezes é necessário um pouco de esforço para configurar uma nova regra ou um novo conjunto de códigos de custo para funcionar corretamente em nosso sistema contábil. Mas esse esforço inicial vale totalmente a pena. Análise coletada por e hospedada no G2.com.

O centro é incrível. A primeira coisa - as pessoas deles vão além. Provavelmente tivemos a implementação mais prolongada da história devido a algumas mudanças de pessoal que tivemos, mas eles não pressionaram. Eles realmente tornaram tudo tão fácil para nós. Falando em facilidade, o site deles é muito fácil de usar. A plataforma é muito amigável e você tem muitas opções para integrá-la ao seu fluxo de trabalho. Não tivemos muitos problemas, mas quando precisamos entrar em contato com o suporte ao cliente, eles estão prontos para ajudar! Quase sempre conseguimos resolver um problema com apenas uma ligação curta. Também usamos o aplicativo móvel e simplesmente adoramos. Temos muitos funcionários que nunca estão no escritório, então poder enviar tudo diariamente e ter o escritório recebendo as informações em tempo real, e poder ver os recibos tão rapidamente, é algo muito importante para nós. Podemos baixar informações todos os dias, se quisermos, ou conforme necessário. As aprovações também são rápidas e fáceis, então não precisamos esperar e nos atualizar mais tarde. Esta foi uma solução excelente para nós! Análise coletada por e hospedada no G2.com.

A única coisa em que consigo pensar é que gostaria que isso fosse um sistema de gestão de despesas abrangente, não apenas para os cartões. Também seria um benefício se o oficial pudesse pré-ativar os cartões. Análise coletada por e hospedada no G2.com.

I really enjoy the customer service responsiveness. They are always quick to respond and ready to resolve any issues. Also, the auto-prompt when a charge is made is AMAZING for our cardholders. Análise coletada por e hospedada no G2.com.

I wish that there was more ability to restrict what cardholders can choose when coding their purchases. I really need auto-coding for several, but it isn't available. Análise coletada por e hospedada no G2.com.

Center is very interested in what their users provide in the form of feedback. I have found that are willing to implement suggested changes when there is a proven business need. Center has terrific customer support. Análise coletada por e hospedada no G2.com.

The biggest downside I have experienced is Spotnana their travel engine. Análise coletada por e hospedada no G2.com.

The app is great for just pulling out your phone on travel and snapping picture of an expense, rather than saving receipts and entering them at the end of the day. Análise coletada por e hospedada no G2.com.

Also, forwarding emails to the account and having them get matched behind the scenes is awesome as well. Análise coletada por e hospedada no G2.com.