Avaliações e Detalhes do Produto de Brandwatch Social Media Management

Brandwatch is super user friendly and easy to navigate, while also offering a ton of great features for publishing, engaging, analyzing, and more. Their customer support is also incredibly helpful. Análise coletada por e hospedada no G2.com.

Some of the user/group settings are a little confusing - I wish you could share metrics reports with individual users, rather than just groups. Análise coletada por e hospedada no G2.com.

It allows me to manage multiple platforms at once, ensuring I can engage with our audience evenly across all our socials. Análise coletada por e hospedada no G2.com.

There is no dislike! I have thoroughly enjoyed using Brandwatch and haven't had a major issue Análise coletada por e hospedada no G2.com.

Eu lido com o lado analítico da nossa empresa e adoro os Dashboards de Medição. Não só são personalizáveis, mas nos 2 anos em que usamos o produto, eles melhoram continuamente. Análise coletada por e hospedada no G2.com.

Há problemas ocasionais de publicação. A marcação ao criar uma postagem no Publish nem sempre carrega e pode ser um pouco cansativa. Também tivemos problemas com a publicação no Instagram. Análise coletada por e hospedada no G2.com.

Publicar e anunciar funciona muito bem. Adoro o fato de podermos copiar postagens. Análise coletada por e hospedada no G2.com.

Nós não temos todos os emojis e eu não gosto de como as seções de Audiência e Ouvir funcionam. Acho um pouco difícil de entender. Análise coletada por e hospedada no G2.com.

I esepcially enjoy the measure and benchmark features of the product. Within measure, I have recently started looking more at AI content insights, label performance (appreciate the exclude feature) and love using Unmetric to keep an eye on competitors

I also like the ease of editing labels within measure.

Excellent customer support and ease of use! Análise coletada por e hospedada no G2.com.

lack of custom reports (option to enhance visual aspect more) Análise coletada por e hospedada no G2.com.

Our organisation has reviewed a number of social media management tools over the past 5 or so years, and Brandwatch/Falcon's offer remains a clear leader in this space. With many highly useful features such as detailed labelling and feed creation, internal user profile maintenance, and the ability to control organic and paid moderation workflow for large, complex organisational structures we found that this was the obvious choice for us. Análise coletada por e hospedada no G2.com.

The few things I would improve would be the reporting (more customisation for graphs/tables), built-in alerts (though I imagine this could be done via listen). Análise coletada por e hospedada no G2.com.

I like the Engage functionality. It allows me to see and interact with all owned-conversations taking place across our social channels. Análise coletada por e hospedada no G2.com.

The reliability of the data within Measure has been questionable and therefore cannot be relied upon. Análise coletada por e hospedada no G2.com.

Possibilidade de gerir diversas redes, utilizar o feed para gerir. Análise coletada por e hospedada no G2.com.

Falta de personalização de publicações por rede individual. Análise coletada por e hospedada no G2.com.

Brandwatch Social Media Management is very customisable and easy to configure feeds for moderation in ther Engage module which you can do by user, by team as well as viewing a single feed unified inbox. Análise coletada por e hospedada no G2.com.

As an agency we have had challenges using Brandwatch when both us and our clients use the platform as we have been unable to connect to both instances of Brandwatch. Análise coletada por e hospedada no G2.com.

Love that the account management team is always listening to our needs and passing along to the PD team so that we can have true innovation, often in real time. Análise coletada por e hospedada no G2.com.

The only complaint I have about this tool is one I would have about any other tool of its kind- we are prohibited by the alogirthm from accessing absolutely everything we would need in the platform. Análise coletada por e hospedada no G2.com.