Magna5 offers many different service configurations and options. This has been extremely important in successfully transitioning to our virtual presence under pandemic restrictions.
Most people didn't seem interested in using the IT help desk system. Opening a ticket and eventually hearing back from someone is more complicated than just calling or emailing staff in the building. While this may help track time and expenses I think it...
They are very responsive. Most request are done within a few hours, and no longer than 24 hours.
Suporte ao cliente inconsistente para nós.
Magna5 offers many different service configurations and options. This has been extremely important in successfully transitioning to our virtual presence under pandemic restrictions.
They are very responsive. Most request are done within a few hours, and no longer than 24 hours.
Most people didn't seem interested in using the IT help desk system. Opening a ticket and eventually hearing back from someone is more complicated than just calling or emailing staff in the building. While this may help track time and expenses I think it...
Suporte ao cliente inconsistente para nós.