Ao avaliar as duas soluções, os avaliadores consideraram Case IQ mais fácil de usar e fazer negócios no geral. No entanto, os avaliadores preferiram a facilidade de configuração com ServiceNow HR Service Delivery, junto com a administração.
It is fairly easy to customize. Easy to add fields or tags to the system. Also the system is easy to use in most aspects, The ease of adding cases allows for reduced work time and the ability to store letter templates in the system helps greatly. The...
Some of the technology out of box can be limiting at times, but the development team typically works with us to come up with an acceptable solution.
The system helps track tickets and approval workflow and is configurable to accommodate different HR requests & issues.
UI looks sleek but a bit cluttered at times. The API's don't make sense initially and requires long URI's.
It is fairly easy to customize. Easy to add fields or tags to the system. Also the system is easy to use in most aspects, The ease of adding cases allows for reduced work time and the ability to store letter templates in the system helps greatly. The...
The system helps track tickets and approval workflow and is configurable to accommodate different HR requests & issues.
Some of the technology out of box can be limiting at times, but the development team typically works with us to come up with an acceptable solution.
UI looks sleek but a bit cluttered at times. The API's don't make sense initially and requires long URI's.