Ao avaliar as duas soluções, os revisores acharam DonorDock mais fácil de usar, configurar e administrar. Também preferiram fazer negócios com DonorDock em geral.
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
Donor Dock is by far the most intuitive donor software I have used in my 20+ years in nonprofit fundraising, and I've used several.
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Donor Dock is by far the most intuitive donor software I have used in my 20+ years in nonprofit fundraising, and I've used several.
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....