Comparar Amazon Connect e Cisco Unified Contact Center Enterprise

U

Usuário Verificado em Financial Services

Cloud Based Contact Centers? Now, Amazon has literally thought of everything!! Take everything fantastic about Amazon technologies and offerings and put them into the contact center. This product is a game changer especially when compared to the archaeic...

U

Usuário Verificado em Computer Software

We use third party for sip trunks we should have those features with AWS

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Usuário Verificado em Hospital & Health Care

I like that we are able to filter calls to the appropriate departments without having to stop patient care in the meantime. We are able to address the messages when able.

AS

Alyson S.

Usuário Verificado em Insurance

A incapacidade de juntar as coisas facilmente e analisar os dados. Tenho que extrair, revisar e combinar vários relatórios para entender e usar os dados de forma eficaz. Não gosto de não conseguir entender e antecipar facilmente nosso volume projetado...