Zone billing works well with NetSuite's Advanced Revenue Recognition Module and definitely helps automate our billing processes. Review collected by and hosted on G2.com.
While this is a very powerful and robust product, it does require some intense implementation/customization work! Review collected by and hosted on G2.com.
29 out of 30 Total Reviews for ZoneBilling
Overall Review Sentiment for ZoneBilling
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With Zone, we can trust that our customer contract data is accurate and complete. It has enabled us to fully automate our billing for all standard deals, freeing up more time for my AR team to dedicate to other areas of the order to cash process. Review collected by and hosted on G2.com.
I wish you could customize the "Subscription Selection" page where you can see all upcoming charges in the billing backlog. This would enable my team to get a better understanding of the categorization of our backlog; however, this is easliy solved as we are able to achieve this same result from a custom saved search. Review collected by and hosted on G2.com.
The ability to manage subscritpions seemlessly as part of th order to cash process. Zone also sits nicely within Netsuite and so feels part of the ERP from a user perspective. Review collected by and hosted on G2.com.
The limitiations of Netsuite in processing large amounts of data simultaneously restricts ZoneBilling's functionality as a consumption ratng tool for our business. Review collected by and hosted on G2.com.
Flexibiity! We have thrown multiple complex scenarios for our billing and it has accomplished them all. We have multiple models and as we adjust the scenarioes for each, our implenter is able to quickly update the platform. Review collected by and hosted on G2.com.
Complexity: this a double edged sword. While it required an implementer and tons of documentation, if it asn't this way we wouldn't be happy. The upside is we have found an amazing implementer in Reed Consultant who has made it easy for us. Zone has provided detailed tutorials that allow us to self serve on many of the day-to-day things we need accomplished. Review collected by and hosted on G2.com.
ZoneBilling is highly customizable and is seamless with NetSuite. It makes processing revenue for month end close quick and gives us the ability to systematically chase AR with customers. The Zone team also brainstorms with us to find solutions to more complicated pricing rules, which is really helpful when trying to figure out how to best add functionality to Zone as pricing evolves. While there is definitely a learning curve for this product and there are lots of nuances, once the team is comfortable in the system it is a very powerful tool. We have been happy with the product and the partnership with the broader Zone team. Review collected by and hosted on G2.com.
While ZoneBilling is highly customizable, it can take significant development work to add customizations that cannot be handled in-house. This takes a lot of time and resources to ensure pricing rules are added and functioning properly. Review collected by and hosted on G2.com.
It's has a very clean and detailed UI . The features are great and all the expected features exist. Review collected by and hosted on G2.com.
People with small businesses may find a lot of features unnecessary. Review collected by and hosted on G2.com.
ZoneBilling's user interface is simple and provides essential customer and subscription details. its innovative timeline features allows easy replication of subscription and payment scenarios, with the ability to manually replay events webhooks. The platform also offers detailed event logs, including emails, which are invaluable for daily tasks. Activity logs make it easy to track changes and see who made them over time. Review collected by and hosted on G2.com.
ZoneBilling currently has some limitations when it comes to integrating with payment gatways in specific regions, especially in latin america. This is an area where there id considerable potentail for further development. Review collected by and hosted on G2.com.
Our organization uses zonebilling and relies on webhooks and API integration to sync data in real time with our internal data base. Compared to other systems, zonebillings APIs and webhooks are better documented, more reliable and easier to work with. We reported a localization bug to zonebilling support, and they quickly fixed it in production. Review collected by and hosted on G2.com.
I have not found anything i don't like zonebilling. Review collected by and hosted on G2.com.
Zonebilling is great for data extraction its accurate data helps me finsih my work faster than expected, could automate a lot of our work, like managing the revenue cyscle recognizing revenue and handling subscription. Review collected by and hosted on G2.com.
I don't have any complaints but sometimes its frustrating out how to send things to ZoneBilling. Review collected by and hosted on G2.com.
It makes interbank payments easy, works with other accountings platforms, and app help track daily transactions, offers fast customer services, speeds up invoice processing, and makes adding new fetures simple. It also helps generate monthly reports and gives quick access to daily transaction details. Its used ofte. Review collected by and hosted on G2.com.
Interface can be improved but there are a few things to dislike. Review collected by and hosted on G2.com.
A single platform that takes care of all a product financial and accounting needs with an easy to use interface that handles accounts billing, payments, and reports all in one place. Review collected by and hosted on G2.com.
I don't have complaints, but some times i get frstarated with how it handles sendig information to zone billing. Review collected by and hosted on G2.com.
