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Zoho Invoice Reviews & Product Details

DS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Invoice?

Zoho offers a strong and cost-effective solution for invoice delivery. Its recurring invoice feature is excellent, allowing you to set a schedule. It provides manual input options for credit card information and accepts various payment methods, including ACH, check, and even cash. Additionally, it has useful integrations to automate invoice deliveries. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

The client portal is the major issue. Many clients struggle to log in and make payments, which may be due to user error. However, very few of our clients are able to effectively use it. Another challenge is the management of user/company accounts, as duplicates of clients and contacts often cause internal confusion. Resolving these duplicates is time-consuming and challenging. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

Setting up was effortless, and its ease of use is a major advantage. It enables simple collection of payments from clients via multiple payment methods. The recurring invoice feature is particularly convenient for us. Review collected by and hosted on G2.com.

Zoho Invoice Overview

What is Zoho Invoice?

Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. - Managing customers and item information Zoho Invoice helps you maintain all of your customer and item information in one place. Details such as basic contact information, billing and shipping addresses, and tax information can be added to each customer. Similarly, details such as the selling price and product description can be added for each item. When you create transactions, all you have to do is select the right customer and items, and the system takes care of the rest. - Seamless invoicing Zoho Invoice makes managing and monitoring invoices easy. With its intuitive interface, you can create and send invoices with just a few clicks. It gives you the ability to personalize and brand your invoices with pre-designed templates. All the invoices you create are stored and can be referenced or used later as you need them. Besides invoices, you can use Zoho Invoice to create quotes, retainers for advance payments, credit notes for sales returns, and more. - Time tracking Zoho Invoice lets you track time effortlessly and bill your clients for hours spent on your projects. Once you invite users to your projects, they can log hours from their mobile device or desktop. - Payment collection Zoho Invoice offers integrations with 10+ payment gateways to help you collect payments on time. Payments collected through offline payment modes such as cash or checks can be recorded easily too. Payment reminders can be sent automatically, and your users can always keep track of their customers' payments. - Expense tracking Zoho Invoice makes it easier for you to track your expenses—whether they're regular office expenses, mileage expenses, or reimbursable expenses incurred on behalf of customers. You can classify the expenses under different categories to make it easier to review them, and capture expense receipts right from your mobile device and attach them to your expenses. - Client portal The Client portal in Zoho Invoice is a self-service area where your customers can view and update their billing information, view and accept estimates, pay for your invoices, and download statements. If you offer live chat support, your customers can initiate a chat request right from the portal. The whole experience is designed to make it as easy as possible for your customers to get what they need, leaving you free to focus on your business. - Reports Zoho Invoice supports over 30 reports to give you detailed insights into the financial health of your business. With these real-time reports, you can track key metrics such as best-selling products, invoice statuses, pending payments, and more.

This product is included in:
Zoho Invoice Details
Languages Supported
Arabic, Bulgarian, German, English, French, Croatian, Indonesian, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Swedish, Thai, Vietnamese, Chinese (Simplified)
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Product Description

Zoho Invoice is an online invoicing app that is designed to help you create beautiful invoices, track payments and get paid faster.


Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,633 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.


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Recent Zoho Invoice Reviews

Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent invoicing for a great price and with good support"
I've been using Zoho Invoice for a long time - at least 6 years. Over this time, it has proven to be a great choice. The service always works, is s...
GN
Gaurav N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best invoicing solution for professionals"
I love that they have a free plan for individuals like me. Their invoicing has transformed the way I work. Everything is easy to do, UI is simple b...
MC
Mr. C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zoho Invoicing - Minimal, Free and Easy"
The best part about using Zoho, aside from it being free, is that it gives me exactly the features in an invoicing software that I need for my busi...

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357 Zoho Invoice Reviews

4.7 out of 5
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357 Zoho Invoice Reviews
4.7 out of 5
357 Zoho Invoice Reviews
4.7 out of 5

Zoho Invoice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
GN
Freelance Consulting Pratitioner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Invoice?

I love that they have a free plan for individuals like me. Their invoicing has transformed the way I work. Everything is easy to do, UI is simple but functional. Nothing gets in the way of doing my thing. Although I use it only for monthly invoicing but it still is a big part of my workflow. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

Free tier has little to no support available. I don't believe there is anything in the software itself that I can complain about. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

Managing client billing became quite difficult when I was relying solely on Google Sheets. As the number of clients I worked with increased, tracking payments, sending reminders, and organizing invoices in spreadsheets turned into a cumbersome task. Zoho Invoice effectively solved this problem by providing a dedicated platform that automated and organized the entire billing process, making it much more manageable and saving me significant time as my freelance practice grew. Review collected by and hosted on G2.com.

EC
Freelance Designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Zoho Invoice?

Even the free account has a proffessional, polished looking invoice at the end. A client actually complimented me on it! In future, I'd like to get the paid account and customize the invoice to match my brand.

I like that I can create a client account (they even get a portal) so that I can easily select them, get their information autofilled into the invoice, and keep track of their payments.

I also appreciate that I can mark an invoice paid if they choose a different payment method, and also that I can offer payment through zoho. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

I wish there was an "hours" setting that I could replace "units" with. I'm not selling goods, but hours of services. It feels a little bit off and I hope clients don't notice it. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

The bigest benefit is that it automatically makes new invoice numbers. I don't have to worry about forgetting and accidentily sending out two invoices with the same number. I also appreciate that clients can pay through the invoice itself using stripe, etc. Review collected by and hosted on G2.com.

SD
CIO (Chief Idea/Implentation Officer)
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoho One?

I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.

What problems is Zoho One solving and how is that benefiting you?

Saves me money because I don't have to subscribe to other software and don't have to worry about integration because it is all built in. Review collected by and hosted on G2.com.

AV
Business Development Head
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
Products used within Zoho Finance Plus: Zoho Invoice, Zoho Expense, Zoho Billing, Zoho Books, Zoho Inventory
What do you like best about Zoho Finance Plus?

This software is easy to use with, integration option and Gives all the required reports to ease the use and business efficiency Review collected by and hosted on G2.com.

What do you dislike about Zoho Finance Plus?

Nothing Major as of now, but just needed some more features and the inferface is quite complex and also the response time is a little long from costumer support Review collected by and hosted on G2.com.

What problems is Zoho Finance Plus solving and how is that benefiting you?

Its a all in one solution for our business, which helps us keeping all our accounts in a one place, and keeping track of everything and best part is the reports which gives you clear picture of everything Review collected by and hosted on G2.com.

PS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho One?

Zoho One offers a comprehensive suite of tools that integrate well with each other, which is great for streamlining multiple business functions in one place. The level of customisation available in some modules is useful for adapting the system to different business needs. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

The lead management process is frustrating for B2B companies. Zoho’s requirement to map a “Last Name” for all leads, even when only working with companies, leads to inefficient workarounds. As a B2B business, I source company details, not individual contacts, and Zoho's CRM doesn't provide a proper solution for mapping company information efficiently. The support process was also slow, and the workaround offered added more manual work, which defeats the purpose of using a CRM to streamline operations. Review collected by and hosted on G2.com.

What problems is Zoho One solving and how is that benefiting you?

Zoho One helps centralise multiple business processes, offering an all-in-one solution for managing operations, marketing, sales, and accounting. Its integration with other tools in the suite, such as Zoho Books, helps streamline invoicing and accounting, which saves time and improves operational efficiency. However, its lead management system for B2B businesses is far from ideal, creating inefficiencies rather than solving them. Review collected by and hosted on G2.com.

NW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Invoice?

I love that my invoices can be set up to auto-renew and come to my inbox to approve before they are sent out. I heavily use this app at the beginning of the month to make sure I get paid. The Invoices are easy to set up, and you know if you are setting up for recurring or just one-time use. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

I know security is a big deal, and people really need better security, but to sign in, you have to have an authenticator on your phone, scan a QR code, and then enter a code after entering the typical user name and password. It just seems to be a bit much. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

I have reacurring billing for my clients and Zoho helpls to remind me that I need to send an invoice so that people remember to pay. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Invoice?

Zoho allows you to quickly customize invoices, create relevant categories as well as being easy to use. I use Zoho invoice anytime I am sending out an invoice. I switched from excel where I had to manually input every single invoice. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

I think that Zoho could be improved by giving an option to lock the app as it can contain client details on a mobile device but apart from that I think it works great. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

Zoho speeds up sending an invoice to clients, in the past it took too long manually creating invoices with excel Review collected by and hosted on G2.com.

SE
Project Management Intern
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Invoice?

I liked the interface and how easy it was to set up things and the little guide that was included for each module was helpful. Loved that it was easily integrated with Gmail and the notifications were almost instantaneous. Loved the fact that certain features could be recurring without having to do everything from scratch. The quick create module on the android app is a time saver and I use it frequently. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

The automatic overpaying label when recording a new payment received. It's a bit confusing and annoying. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

Well, it saves me money in buying invoice books and also makes it convenient to issue an invoice or record a payment received wherever and whenever without having to have the customer be there physically. It increases trust as customers can easily check their statements Review collected by and hosted on G2.com.

NB
Assistant Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Invoice?

It almost solved my all problems in single user interface. Earlier I was using other applications some of free and some of paid like Billfast, Vyapar etc but they did not have many options like Zoho. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

Haven't faced any issue as of now. I am really greatful I got to know about this application and it worked in favour of me thats the best part. May be then can add more options I guess based on requirements. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

I used to create invoices manually like in old pattern same as many people are doing still. But after using Zoho Invoice, my all manuall work ended and I can check daily monthy data by just on report. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Zoho Invoice?

It was simple to set up and use. Easy to convert estimates to invoices and supports a wide variety of billing types. Review collected by and hosted on G2.com.

What do you dislike about Zoho Invoice?

I can't think of any downsides and haven't encountered issues with support either. Sorry I don't have negatives. Review collected by and hosted on G2.com.

What problems is Zoho Invoice solving and how is that benefiting you?

Making billing simple to track. Easy for team members to access and has more than adequate reporting for a free product Review collected by and hosted on G2.com.