Zoho Bookings Pros and Cons

I really enjoy using zoho bookings, it has made bookings a breeze. Easy for me, easy for clients to use. Review collected by and hosted on G2.com.

- It lacks a little bit of diffent themes and user customization.

- I cannot use Payfast as a Payment option.

- The expensiveness of the product in my curenncy Review collected by and hosted on G2.com.

1. The User interface of any zoho product is very good and understandable, and this Zoho Booking is also not an exception. It has an amazing UI and easily understandable meeting scheduling steps.

2. It has very much affordable pricing point but yet very efficient tool for businesses.

3. It also provides integrated communication between many apps like Zoom, Outlook, etc., and sends notifications. Review collected by and hosted on G2.com.

I would not say dislike, but it would have been nicer if there were an easily understandable option for the layman users to do the integration and custom notification integration UI. Review collected by and hosted on G2.com.

Due to it being part of the Zoho one package, it allows you to use it without paying for extra software. It is also very simple to use and can really be effective if you only want one platform like Zoho Meetings which is also part of the Zoho One subscriptions. Review collected by and hosted on G2.com.

It needs to allow you to ask your clients what platform they would like to meet on. Rather they ask you to make a separate meeting for Zoom or Teams etc. That is not a great way to do this. Review collected by and hosted on G2.com.

Extraordinarily easy to set up for multiple users working at different times, even different time zones. Easy to tweak and customize for unexpected or planned schedule cahnges. Review collected by and hosted on G2.com.

We use the Zoho CRM and have found a slight issue with bookings not appearing as activities, tasks, or meetings under deals - a bit of a niche issue, but that's about all we found that we have not been 100% happy with. Review collected by and hosted on G2.com.

Zoho Bookings works quite well even with other applications, such as Zoho Recruit. We had a workflow where we would send the name and email address as URL parameters to Zoho Bookings, so that the recruitees didn't have to fill out their details twice. Apart from that Zoho Bookings is moderately easy to manage and does what it should (mostly, see below). Review collected by and hosted on G2.com.

As a Google Calendar user it's a bit frustrating that Zoho Bookings doesn't use the existing entries in Google Calendar to determine if I'm available or not. It only uses the time slots booked directly via Zoho Bookings. Review collected by and hosted on G2.com.

Zoho booking software is great because it allows me to manage all our needs & provide personalized email replies, even with different templates for different events. It also helps us collaborate better as a team since we can communicate and meet online to discuss any changes made to the schedule. Review collected by and hosted on G2.com.

Limited Customization contol and

Custom workflow automation can be improved. Review collected by and hosted on G2.com.

It was fairly easy to set up. It has a clean appointment page that was just enough customizable to not make things complicated. It is a very basic appointment scheduler and will work well for a 1 person team. Review collected by and hosted on G2.com.

You can not set up different schedules for different appointment types. It was even difficult to set up different working schedules for different people within the system. Review collected by and hosted on G2.com.

Over time in attempting to use Zoho Bookings, I love the ability to customize the visuals on the booking site. It's one of the most attractive apps for booking that I've seen. I also appreciate that "cost" was removed as an appointment tag. It looks better for businesses that would not charge for an appointment. Review collected by and hosted on G2.com.

The aspect I like the least is how the (time zone) detail is in all communication about the appointment. The appointment communication looks like this: Looking forward to meeting you on 22 Feb 2022 at 01:00 PM - 02:00 PM (America/New_York GMT -05:00)! The appointment communications will be less cluttered by simplifying the time zone details. Review collected by and hosted on G2.com.

Easy to use and simple to integrate with other applications Review collected by and hosted on G2.com.

There is nothing that I particularly dislike about the tool Review collected by and hosted on G2.com.

We can shedule Client meetings and appontments and good to trsck the same Review collected by and hosted on G2.com.

Not useful for people who donot have very much appointments from their clients. We can manage the work in Excel also Review collected by and hosted on G2.com.