Zoho Analytics Reviews & Product Details - Page 14

Zoho analytics has been an amazing tool for CRMs for my companies I have worked with. Review collected by and hosted on G2.com.

I have encountered issues in the process past with difficulties downloading and cleaning up reports from Zoho Review collected by and hosted on G2.com.

Deep work easier

Compatible for organisations who use leads and want to manage them effectively. The live status and availability of leads are easy to navigate. Review collected by and hosted on G2.com.

API integration could be more compatible with existing tools like Ameyo call management. Better API connect with easier ways to integrate this. Sales force has this better Review collected by and hosted on G2.com.

Well the best thing about ZOHO One is the variety of plugins it supports. Review collected by and hosted on G2.com.

Not applicable. There is no such thing which you can dislike. Review collected by and hosted on G2.com.

Great information on these reports, dashboards are very visual which is great! Review collected by and hosted on G2.com.

I wish they were a bit more userfriendly Review collected by and hosted on G2.com.

The tool is very powerful and can create all sorts of robust and complex reports. I especially like how it allows me to see what my sales team is doing and track activity for certain marketing functions. Review collected by and hosted on G2.com.

While it is a powerful tool, it is complex to set up and often requires multiple calls to support to get resolution. Getting the issue resolved can take 2-3 calls if the first support person you talk to doesn't have expertise in that area or if you can understand them at all due to long distance and language. Review collected by and hosted on G2.com.

A wide varity of users with different business can find a single solution for all type of business management. It has all features that a day to day use needs like CRM, digital marketing with automation, email management, payment gateways integration, end customer portal availability, accounting and analytics. Review collected by and hosted on G2.com.

As a user needs grow, zoho's functionality proves listed as it becomes more complex due to its linking of different functionalities.

The lack of payroll functionality is another drawback fir the HR module users. Review collected by and hosted on G2.com.

User friendly

More data connectors such as google ads,Facebook ads google analytics and many more

Also advanced analytics such as Machine learning

Zoho keeps data secure

Best customer support they offer Review collected by and hosted on G2.com.

Expensive

Some time integration issue but very rare

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The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business needs in Zoho One suite. In some instances, there are even multiple apps that can fulfill your requirement. Do you need an accounting application? You have Zoho books, invoice, expense, inventory, subscription. You have Zoho CRM to maintain your leads and customers. There are Zoho campaigns and marketing hub for your marketing team. Zoho Analytics for BI and business analytics to make dashboards and reports. The best part is that all these applications come tightly integrated, i.e, you do not have to pass data between these applications manually; it'll all happen automatically in the background. All these come at a meager price. I don't think there is any other suite of applications at this price point; hence, Zoho One is a lifesaver for any start-up starting out. Review collected by and hosted on G2.com.

The list of applications can become extremely overwhelming when deciding which one to use for which case. This can become even more daunting since even the Zoho support staff won't be able to tell you fully which one you should use. For example, Both campaigns and marketing hub helps you create marketing campaigns; now, which one should you use? Or Zoho books can manage subscriptions, inventory, invoices, and expenses, but there are separate apps for these needs too, so should you use a particular application of just Zoho Invoice? You can end up in analysis paralysis while deciding which isn't beautiful. The second problem is you might not even need all the applications in the Zoho One suite; now, there is no way you can remove a few applications from the billing. You will have to either buy the entire Zoho One suite or buy the applications you need individually, which will make the overall billing very costly Review collected by and hosted on G2.com.

The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses. Constant updates to the UI and functionalities also means they listen to their customer base. Review collected by and hosted on G2.com.

Their support could be better and better catered to each country. There is a bit of a language barrier and I often get put in touch with the wrong person. This can definitely improve. Review collected by and hosted on G2.com.

It's quite easy to use and communicates well with other Zoho products. Review collected by and hosted on G2.com.

Can be a bit limiting at times but for a Small/Medium size business it is a great tool. Review collected by and hosted on G2.com.