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1,012 Sisense Reviews
Overall Review Sentiment for Sisense
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User-friendly interface, easy to generate dashboards and schedule reports.
Easy to integrate into our product.
Easy to custom white-label
Handle large data efficiently
On-premise and cloud-based deployment
Powerful REST API to import/export and edit data, metadata and settings
Plenty Addon to extend functions
Nice technical support Review collected by and hosted on G2.com.
Data security needs to be big improved
Lack of supporting left-join in data modeling
Need to improve the navigation and filtering on the mobile device.
Need improve AI functions Review collected by and hosted on G2.com.
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Sisense user interface for the final user (viewer or designer) is really simple and intuitive for the most common needs. It is really customizable, but also embeddable in your solution .
Sisense's support is always available and usually provide feedback in short time.
It's Elasticube (data) engine has really good performance. Review collected by and hosted on G2.com.
Sometime it's not immediate for the designer to understand what is the path that sisense is usign to provide an answer (draw a chart or create a table), that could require some "hint" in the expressions to force it to use the right structures, but it depends on the complexity of your datamodel. I think it is an acceptable compromise when you use a software that is not requiring you to write the query needed to get data, regardless how complex is your datamodel. Review collected by and hosted on G2.com.
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I like how easy it is to use, even for newbies. The drag-and-drop functionality makes creating dashboards simple, and it integrates well with tools like Salesforce and SQL. The customizable widgets, like BloX, are great for building interactive dashboards that suit different business needs. Review collected by and hosted on G2.com.
sometimes it’s slow when working with large datasets, which can be frustrating. Also, using BloX for customization can be tricky at first, and the documentation could be clearer. For advanced setups, you might need help from the support team, which can slow things down Review collected by and hosted on G2.com.
Sisense is an excellent Bi Tool. We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.
What I like most about Sisense is their support system. They have support across the time zones. Unless it is urgent, I like to get support in the evening when I do not have to do other things. Someone will be there to help and resolve issues quickly. Review collected by and hosted on G2.com.
Sisense’s learning curve is stip. However, Sisense provides excellent self-learning resources. They are available to give demonstrations of any of the functionalities of Sisense Review collected by and hosted on G2.com.
The fact that Sisense can be installed locally or in the cloud makes it a great BI option to use and share complex reports and dashbaords with clients. The vast number of free and paid plugin add more features and funcionalities and integrations to the tool. I also love that Sisense have the blox widget type, which allows me to implement HTML code on my dashbaords. Review collected by and hosted on G2.com.
For being a web tool, the performance sometimes can be an issue as well as debugging or finding the root cause for an error. Sometimes it's solved by just refreshing the page, other times I need to contact the support. Review collected by and hosted on G2.com.
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I like the ease with which our developers have learn to master the platform, the number of features (i.e. connection manager) and the ease of integration (i.e. Git) Review collected by and hosted on G2.com.
The amount of maintenance windows that are needed, although they are significally less than our previous tool. Review collected by and hosted on G2.com.
Sisense provides an enterprise way to consolidate, transform and visualize your data without losing collaboration activity and drill down into details. It is the most business ready solution out there in the market and that is after comparing it to Power BI and Tableau. In addition to the basic use of Sisense they have added the AI analysis of data that really allows users to focus on what the data is telling them vs in dealing with the data. With its efforts in making it easy to install and easy to use, Sisense has kept its ability to extend and provide custom interfaces via modules which are simple to create to make a true solution that fits any company. It has been amazing how we have been able to integrate Sisense across a large number of our data sources thus correlating many of our activities and bringing even more value to our day to day work. We are consistently in Sisense, monitoring dashboards and easy to view reports that provide near real-time insight into our operation. Review collected by and hosted on G2.com.
Earlier versions were difficult to install but they have corrected much of that with their latest 2023 releases. I like that we have easy to apply updates. Some of their best support folks are overseas so there have been some late night sessions with them but they are very dedicated and driven to get to a solution. They have improved their support system and appreciate their turn around times which are much better but still more work on getting information here. Still find a few bad instructions on their docuementation but have seen work done there too. There are so many variables in installing Sisense that you need to make sure you are looking at the right version with the right OS and it is hard to see what things apply to both versions MS vs Linux. Cost is always something that needs to be address but overall they deliver more value for the cost of the software comparably. Review collected by and hosted on G2.com.
The fundamental thing is the ease of use, our customers and ourselves love the way it is straight forward in designing data sets, publishing dashboards.
The overall interface is intuituve and for anyone with a little experience, they can get to grips with only a small amount of effort when compared with our similar products. Review collected by and hosted on G2.com.
The biggest draw back would be when updating our version of the software, in some cases the new version broke existing dashboards due to new bugs, or new ways of doing things. The other is when we do updates we have to manually apply specific settings for our installation to use the resources on the server. Review collected by and hosted on G2.com.
I like the customization from the standpoint of changing the fonts colors and buttons to make it consistant with our companies colors. Review collected by and hosted on G2.com.
Falls really short compared to Power BI and Tableau.
The data model view is very clunky and makes it difficult to easily understand the relationships of the data.
It is missing what I consider to be basic functionality that their competing tools handle such as min(date) and max(date).
I have not found a way to incorporate user inputted parameters such as a desired threshold to use in calculations without some sort of filter hack, another thing that is easy to do in Tableau or PowerBI.
You cannot just do a simple case statement on a dimension without changing this in the data model.
Formula syntax is clunky and weird. Review collected by and hosted on G2.com.
We have been partners with Sisense for multiple years now. The collaboration from the CS and support teams are great, as we were able to resolve almost all of the issues that we encountered. The data modeling and data base building side of the platform is intiutive and easy to use. Review collected by and hosted on G2.com.
Sometimes the process of resolving an issue required a lot of work from the customer side, includeing sending HAR files, logs, etc. I understand that in order to be able to resolve an issue, all the relevant data should be made available, but it still feels that the customer is required to invest considerable amount of time in order to facilitate the investigation. Review collected by and hosted on G2.com.