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Sisense Reviews & Product Details

Sisense Overview

What is Sisense?

Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence.

Sisense Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish
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Product Description

Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze complex data, covering the full scope of analysis from data integration to visualization.

How do you position yourself against your competitors?

AI-DRIVEN PLATFORM

AI has been incorporated into the foundation of our solution. We leverage machine learning to drive adoption of analytics. Sisense NLG & NLQ recommend the next best action.

HIGHLY EXTENSIBLE

Sisense allows for a personalized data experience for internal and external analytics. Fully customizable APIs allow for a greater level of success embedding analytics.

APPROACHABLE ANALYTICS

We scale across skill levels. Interact with data through no code, low code or the coder world. Analytics should be within the workflows of all users-- infused into their day to day.

CLOUD FLEXIBILTY

Sisense is built on modern, API-driven cloud-native architecture with flexible deployment options. Scale on demand with cloud, on-premises, or hybrid architecture. We are one of the few leaders left who are “cloud agnostic.”

PARTNER FOR SUCCESS

We have industry-leading customer success dedicated to adoption and ROI and consistently own the industry-leading net promoter score.


Seller Details
Company Website
Year Founded
2004
HQ Location
New York
Twitter
@Sisense
6,646 Twitter followers
LinkedIn® Page
www.linkedin.com
590 employees on LinkedIn®
Description

Sisense is an API-first analytics platform that modernizes businesses by seamlessly embedding in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence. Established in Israel in
004, Sisense currently has locations in New York, London, and Tel Aviv, and has served over
000 customers.


Rachel F.
RF
Overview Provided by:

Recent Sisense Reviews

DL
David L.Mid-Market (51-1000 emp.)
4.5 out of 5
"Sisense is the one of best BI Solutions"
User-friendly interface, easy to generate dashboards and schedule reports. Easy to integrate into our product. Easy to custom white-label Handle...
David Reynaldo B.
DB
David Reynaldo B.Enterprise (> 1000 emp.)
4.5 out of 5
"SiSense is the right tool for us"
I like the ease with which our developers have learn to master the platform, the number of features (i.e. connection manager) and the ease of integ...
Vishal B.
VB
Vishal B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Sisense changes the way you do analytics"
Ease of use and learning. Very simple to understand and implement.
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Sisense Media

Sisense Demo - AI Exploration Paths
Visually summarize statistically powerful insights and surface them via new automatically created widgets. Comprehensive insights across the entire dataset are automatically surfaced to drive deeper exploration and new knowledge directly within the dashboard to empower users to explore data Indep...
Sisense Demo - Narratives
Empower users to interpret their data in an easy way. Narratives is powered by our natural language generation engine, which looks at the output of a visualization and presents the key insights in plain text.
Sisense Demo - Data Modeling
Join and blend data together from multiple sources, create relationships, dedupe, and more, without the need for specialized data engineering teams or platform-specific technologies. Merge and manipulate everything however you work most efficiently - completely code-free with a drag and drop inte...
Sisense Demo - Infuse Actionable Insights
Sisense is the AI-powered analytics platform that empowers users of all skill levels to not just explore data but take multi-step actions based on results. With customized alerts and action-based widgets, anyone can react immediately when important business changes occur.
Sisense Demo - Slack Infusion App
With the Sisense Infusion App for Slack, users can ask questions of their data without ever leaving their main communication hub. Simply connect to your Sisense instance directly within Slack and get the insights immediately without sifting through dashboards.
Sisense Demo - Deeply Embed Analytics
Embed analytics exactly where your customers need it, within products and applications or deeply infused in existing workflows. Leverage iframes, embedded SDKs or Sisense.JS, to create a completely white-labeled analytics experience.
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Play Sisense Video
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Video Reviews

1,012 Sisense Reviews

4.2 out of 5
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1,012 Sisense Reviews
4.2 out of 5
1,012 Sisense Reviews
4.2 out of 5

Sisense Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SisenseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
DL
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Sisense?

User-friendly interface, easy to generate dashboards and schedule reports.

Easy to integrate into our product.

Easy to custom white-label

Handle large data efficiently

On-premise and cloud-based deployment

Powerful REST API to import/export and edit data, metadata and settings

Plenty Addon to extend functions

Nice technical support Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Data security needs to be big improved

Lack of supporting left-join in data modeling

Need to improve the navigation and filtering on the mobile device.

Need improve AI functions Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We are working with Sisense to integrated it into our CRM web application. It gives us a powerful tool to improve our interactive dashboard by few simple clicks, and also email report will be sent to users on scheduled time. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for the review! It sounds like you and your team are getting a lot of value out of the product; I would love to have you share your use case in our Sisense Community! Feel free to email me at community@sisense.com

See how Sisense improved
Alan T.
AT
R&D Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Sisense?

Sisense user interface for the final user (viewer or designer) is really simple and intuitive for the most common needs. It is really customizable, but also embeddable in your solution .

Sisense's support is always available and usually provide feedback in short time.

It's Elasticube (data) engine has really good performance. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sometime it's not immediate for the designer to understand what is the path that sisense is usign to provide an answer (draw a chart or create a table), that could require some "hint" in the expressions to force it to use the right structures, but it depends on the complexity of your datamodel. I think it is an acceptable compromise when you use a software that is not requiring you to write the query needed to get data, regardless how complex is your datamodel. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We provide sisense to our customers to analyze their call center data; the objective for our customers is to consult their data to evaluate if everything is working fine in their callcenter or something is creating an issue; in case of bad data, they have to understand what is causing the issue. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Hi Alan, thank you for the review! I would love to see you around our community. The community offers a ton of resources and is where we encourage our customers to interact together. :)

See how Sisense improved
Fabio P.
FP
Finance Reporting
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Sisense?

I like how easy it is to use, even for newbies. The drag-and-drop functionality makes creating dashboards simple, and it integrates well with tools like Salesforce and SQL. The customizable widgets, like BloX, are great for building interactive dashboards that suit different business needs. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

sometimes it’s slow when working with large datasets, which can be frustrating. Also, using BloX for customization can be tricky at first, and the documentation could be clearer. For advanced setups, you might need help from the support team, which can slow things down Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

It helps us combine data from multiple sources, like Salesforce and SQL, into one place. This makes it easier to create dashboards for things like financial reporting and sales tracking. It’s also saved us time by automating reports and improving data accuracy, which helps us make better decisions Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense
(Original )

Thank you for your review - if you haven't already we recommend registering for our community so you can learn more about the latest and greatest Sisense features and also connect with other Sisense power users.

See how Sisense improved
Open Discussions in Sisense
HB
DBA/Data Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

Sisense is an excellent Bi Tool. We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.

What I like most about Sisense is their support system. They have support across the time zones. Unless it is urgent, I like to get support in the evening when I do not have to do other things. Someone will be there to help and resolve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sisense’s learning curve is stip. However, Sisense provides excellent self-learning resources. They are available to give demonstrations of any of the functionalities of Sisense Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're thrilled to hear that you find Sisense to be an excellent BI tool and that our support system has been helpful to you. We strive to provide assistance across different time zones to ensure our customers receive timely support. I would be thrilled if you joined our Sisense community if you have not joined yet!

See how Sisense improved
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

The fact that Sisense can be installed locally or in the cloud makes it a great BI option to use and share complex reports and dashbaords with clients. The vast number of free and paid plugin add more features and funcionalities and integrations to the tool. I also love that Sisense have the blox widget type, which allows me to implement HTML code on my dashbaords. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

For being a web tool, the performance sometimes can be an issue as well as debugging or finding the root cause for an error. Sometimes it's solved by just refreshing the page, other times I need to contact the support. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

It's solving the problem of providing analytics to our customers using the data from our internal systems. By leveraging Sisense, my company can create a hub of reports and dashboards that clients can access at anytime and it's interactive. Helping them to better understand their metrics and data. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that you find Sisense to be a powerful BI tool with the flexibility to be installed locally or in the cloud. The availability of free and paid plugins and the blox widget type are indeed great features for enhancing functionality and customization. If you haven't already done so, I encourage you to check out the Knowledge Base articles in our Sisense Community. This is where our internal support teams create and share helpful articles for customers based on submitted support tickets.

See how Sisense improved
David Reynaldo B.
DB
Project Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

I like the ease with which our developers have learn to master the platform, the number of features (i.e. connection manager) and the ease of integration (i.e. Git) Review collected by and hosted on G2.com.

What do you dislike about Sisense?

The amount of maintenance windows that are needed, although they are significally less than our previous tool. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

visualization on employee metrics, focused on the amount of data that has been centrilized and made available across the company. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

It's great to hear that Sisense is helping you visualize employee metrics and centralize data across your company. We're committed to providing valuable solutions for your business needs. If you have not joined our community, I encourage you to do so! Our community is a centralized location for our users to find help as needed, learn from other users, as well as provide product feedback in our Product Feedback Forum!

CG
CTO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

Sisense provides an enterprise way to consolidate, transform and visualize your data without losing collaboration activity and drill down into details. It is the most business ready solution out there in the market and that is after comparing it to Power BI and Tableau. In addition to the basic use of Sisense they have added the AI analysis of data that really allows users to focus on what the data is telling them vs in dealing with the data. With its efforts in making it easy to install and easy to use, Sisense has kept its ability to extend and provide custom interfaces via modules which are simple to create to make a true solution that fits any company. It has been amazing how we have been able to integrate Sisense across a large number of our data sources thus correlating many of our activities and bringing even more value to our day to day work. We are consistently in Sisense, monitoring dashboards and easy to view reports that provide near real-time insight into our operation. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Earlier versions were difficult to install but they have corrected much of that with their latest 2023 releases. I like that we have easy to apply updates. Some of their best support folks are overseas so there have been some late night sessions with them but they are very dedicated and driven to get to a solution. They have improved their support system and appreciate their turn around times which are much better but still more work on getting information here. Still find a few bad instructions on their docuementation but have seen work done there too. There are so many variables in installing Sisense that you need to make sure you are looking at the right version with the right OS and it is hard to see what things apply to both versions MS vs Linux. Cost is always something that needs to be address but overall they deliver more value for the cost of the software comparably. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

Reduced time for data analysis and quick access to insights with associated drill down. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for your detailed feedback on the benefits of using Sisense for your data analysis needs. We're glad to hear that Sisense has been able to help you integrate across multiple data sources and provide real-time insights into your operations. We take your comments about installation, support, and documentation seriously and will continue to make improvements in those areas. We appreciate your support! If you have yet to check out our Product Feedback Forum, I would love to have you come join and share your suggestions there also :)

See how Sisense improved
MS
IT Development Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

The fundamental thing is the ease of use, our customers and ourselves love the way it is straight forward in designing data sets, publishing dashboards.

The overall interface is intuituve and for anyone with a little experience, they can get to grips with only a small amount of effort when compared with our similar products. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

The biggest draw back would be when updating our version of the software, in some cases the new version broke existing dashboards due to new bugs, or new ways of doing things. The other is when we do updates we have to manually apply specific settings for our installation to use the resources on the server. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

There are quite a few problems that Sisense helps us solve, from internal call operations monitoring, looking at our product uptake and analysis, creating new dashboards for new data sets has made life so much easier and management can get to data at any time without having to wait.

Our customers use Sisense to over see their social programs and how the progress impacts individuals. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Marc, thanks for the glowing review~ we appreciate it here at Sisense! If you have not joined our community yet, I would encourage you to! It is our central location for (free) assets that can help you or any users on your end.

See how Sisense improved
BN
Senior Data Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

I like the customization from the standpoint of changing the fonts colors and buttons to make it consistant with our companies colors. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Falls really short compared to Power BI and Tableau.

The data model view is very clunky and makes it difficult to easily understand the relationships of the data.

It is missing what I consider to be basic functionality that their competing tools handle such as min(date) and max(date).

I have not found a way to incorporate user inputted parameters such as a desired threshold to use in calculations without some sort of filter hack, another thing that is easy to do in Tableau or PowerBI.

You cannot just do a simple case statement on a dimension without changing this in the data model.

Formula syntax is clunky and weird. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We need an analytics tool, some legacy developers chose sisense, now we continue to use it because we dont want to re-write everything we created in another platform. Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

Thank you for sharing your feedback with us. We appreciate your positive comments about the customization options in Sisense. We understand your concerns about the data model view and the functionality compared to other BI tools. We are constantly working to improve our platform and your feedback is valuable in helping us identify areas for enhancement.

I would like to follow up with you to gather more details about your specific needs and challenges with Sisense. Please let me know a convenient time for you to discuss further so we can address your concerns and work towards providing a better experience for you. Thank you for choosing Sisense as your analytics tool. Feel free to email csmail@sisense.com

Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

We have been partners with Sisense for multiple years now. The collaboration from the CS and support teams are great, as we were able to resolve almost all of the issues that we encountered. The data modeling and data base building side of the platform is intiutive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sometimes the process of resolving an issue required a lot of work from the customer side, includeing sending HAR files, logs, etc. I understand that in order to be able to resolve an issue, all the relevant data should be made available, but it still feels that the customer is required to invest considerable amount of time in order to facilitate the investigation. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

it provides us the data warehouse for our in-house dashboards where the BI team can process the data without any dependency of the Development team. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're thrilled to hear about your positive experience with our CS and support teams. We appreciate your feedback and will continue to strive for excellence in resolving any issues you encounter. We would love to have you join our community if you haven't yet!

See how Sisense improved