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4.5 out of 5
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Zoho Analytics
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329 out of 330 Total Reviews for Zoho Analytics
4.3 out of 5
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Overall Review Sentiment for Zoho Analytics
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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VS
Vishal S.
Team Lead Manager
Small-Business(50 or fewer emp.)
What do you like best about Zoho One?
Integrated applications covering sales, marketing, support, HR, accounting, and operations, making it a versatile solution for us Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Poor customer support low response of time Review collected by and hosted on G2.com.
VN
V. N.
Small-Business(50 or fewer emp.)
What do you like best about Zoho Analytics?
very interactive dashboards , I can be view and edit on the go from any device and from anywhere . Review collected by and hosted on G2.com.
What do you dislike about Zoho Analytics?
Price is a bit higher and there is nothing else apart from price Review collected by and hosted on G2.com.
DR
Devadharshini R.
Software Intern
Mid-Market(51-1000 emp.)
What do you like best about Zoho Analytics?
Zoho Analytics impresses with its blend of powerful analytics capabilities and user-friendly interface, facilitating insightful data exploration for all users. Review collected by and hosted on G2.com.
What do you dislike about Zoho Analytics?
While Zoho Analytics offers comprehensive features, its advanced functionalities may require a steeper learning curve for new users. Review collected by and hosted on G2.com.
SC
Sahil C.
Mid-Market(51-1000 emp.)
What do you like best about Zoho One?
Definetly the ZOHO Software is superbb but specialy chat support of ZOHO ONE is like nightmare Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
We are into Education industry.
We have implemented ZOHO CRM in April 2023 with only 2 users and in just 6 months we have reached to 91 users just because of good chat support of ZOHO CRM.
Recently we have shifted to ZOHO ONE because we have decided to implement ZOHO Tools in all other department also.
Now we are facing very poor response from the ZOHO ONE's chat support. The agents are not knowledgeable enough, they just try to end the chat every time and they do not have prospective of solution. Many times, agents do not read our messages and asking same thing again and again and because of less knowledgable, agents escalate the issue to other team and said that you will receive an email, this happend most of the time even for just a small issue, this effects our growth.
We have raised the issue with ZOHO ONE team but they also not able to give solution.
Now we have decided to drop ZOHO ONE and back to ZOHO CRM, we will user other tools for our other departments.
Based on our experience, we recommend that instead of ZOHO ONE, use individual tool so that you can receive good support from particular tool's expert.
Sahil Chopra
CEO - Aimlay Review collected by and hosted on G2.com.
JL
Jaryn L.
Talent Acquisition Specialist
Wireless
Enterprise(> 1000 emp.)
What do you like best about Zoho Analytics?
User-friendly interface with in-built dashboards to customise easily.
Effectiveness of connecting with many data sources.
Availability of quick reports without using complex formula. Review collected by and hosted on G2.com.
What do you dislike about Zoho Analytics?
I can't think of any dislike when it comes to this tool. Review collected by and hosted on G2.com.
GC
Gustavo C.
Head of Digital Services
Telecommunications
Enterprise(> 1000 emp.)
What do you like best about Zoho Analytics?
I can create highly customized reports and dashboards, which is great for getting visual insights quickly and effectively. It can handle large data sets and its integration with other Zoho tools (such as CRM or Zoho Books) can be extremely useful to have a broad view of all business operations. Review collected by and hosted on G2.com.
What do you dislike about Zoho Analytics?
problems can arise when integrating data from different sources. Having the right data structure can be challenging, especially if we come from different systems with different formats. Review collected by and hosted on G2.com.
SA
Shwetha A.
Marketing Manager - Acquired by Stripe
Mid-Market(51-1000 emp.)
What do you like best about Zoho Analytics?
User Interface, it is extremely easy to whip up reports in minutes
I also like their data cleanup option Review collected by and hosted on G2.com.
What do you dislike about Zoho Analytics?
none that I can think of, it works just the way I want it Review collected by and hosted on G2.com.
AD
Ahmed D.
Turkeyana CEO
Mid-Market(51-1000 emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Analytics, Zoho Creator, Zoho Recruit, Zoho Docs, Zoho Projects, Zoho Invoice, Zoho People, Zoho Expense, Zoho Show, Zoho Survey, Zoho Billing, Zoho SalesIQ, Zoho Vault, Zoho Forms, Zoho Books, Zoho Social, Zoho Mail, Zoho ShowTime, Zoho Assist, Zoho Connect, Zoho Sites, Zoho Inventory, Zoho Sign, Zoho Sprints, Zoho PageSense, Zoho Sheet, Zoho Notebook, Zoho Flow, Zoho SalesInbox, Zoho Cliq, Zoho Writer, Zoho Checkout, Zoho Backstage, Zoho Marketing Automation
What do you like best about Zoho One?
i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.
LB
Linda B.
Director
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Analytics, Zoho Projects, Zoho Expense, Zoho Survey, Zoho Forms, Zoho Books, Zoho Sites, Zoho Inventory, Zoho Sprints
What do you like best about Zoho One?
All the apps are integrated. It is really functional and useful for my own business as well as for my clients' businesses. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
More training manuals would be helpful. Eventhough it is very user friendly, a manual might teach you a lot more about the apps and what they can do. Review collected by and hosted on G2.com.
MP
Mohit P.
Owner
Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Zoho One?
Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
I think the UI of Zoho One can be done little better. However, overall the software is amazing. Review collected by and hosted on G2.com.
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