Zipy
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Zipy
By Zipy
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4.9 out of 5 stars
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Zipy Reviews & Product Details - Page 5

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Zipy Overview

Editedit
What is Zipy?

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors to get actionable insights > Reduce time to resolve JS and API errors with inbuilt dev tools > Collaborate with your team members on customer experience problems > Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? > Bring down TTR by 50% and save your support and development team’s debugging time > Reduce customer churn by proactively fixing their problems > Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams

Zipy Details
Discussions
Zipy Community
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Seller Details
Seller
Zipy
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Description

Fix what matters! Traditional tools might throw a list of bugs at you, but Zipy tells you which ones matter through real time customer journeys.

Amey S.
AS
Overview Provided by:
Amey Sadar

Recent Zipy Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Effective Monitoring with Zipy’s Performance Tools"
Zipy’s application performance monitoring has been a great thing. We had speed issues with our web app, and Zipy’s detailed error tracking and netw...
Read more
Chaitanya Sharma D.
CD
Chaitanya Sharma D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zipy helps us understand users and fix issues faster"
Zipy lets us see exactly how our users are interacting with our product. It saves us time and improves the overall experience. This makes it much ...
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Enhancing User Understanding with Zipy’s Session Replay"
Zipy’s session replay feature is good for understanding user behavior. The screen recordings allow us to see exactly how users interact with our ap...
Read more

Zipy Pricing

FREE For everyone, forever
Free
1000 Sessions Per Month
STARTUP
Starting at $39.00
7500 Sessions Per Month
GROWTH
Starting at $79.00
15000 Sessions Per Month
ENTERPRISE
Contact Us
See all 4 Zipy pricing levels
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0 people requested security information

Zipy Media

Zipy Demo - Debug customer issues
Connect the dots between what your customers did, when they did it, and where the problem occurred in the code.
Zipy Demo - Install in a minute
Install our code and start recording your user sessions and errors.
Zipy Demo - Stitch data together
Monitor the frontend, network, and API failures all in one place.
Zipy Demo - Prioritise with advanced filters
Zero down your search to the exact user, session parameters, or error details to decide which one to focus on.
Zipy Demo - Get the absolute picture
Understand the user environment and release details for each error.
Zipy Demo - Alerts that matter
Turn off alerts from a third party, localhost, or given IP to get alerts only that matter to you.
Answer a few questions to help the Zipy community
Have you used Zipy before?
Yes

43 Zipy Reviews

4.9 out of 5
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43 Zipy Reviews
4.9 out of 5
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4.9 out of 5
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Zipy Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZipyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zipy?

I find Zipy incredibly useful in detailed network log analysis. The logs give me a clear picture of what's happening under the hood of my application, including requests and responses, network errors, and latency. This level of detail has helped me optimise my applications' performance and ensure that they're running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Zipy?

Zipy has been my go-to debugging tool since its early days, and I must say that it has been a game-changer for our development team. No dislike as of today Review collected by and hosted on G2.com.

What problems is Zipy solving and how is that benefiting you?

Zipy has been my go-to debugging tool since its early days, and I must say that it has been a game-changer for our development team. Zipy has helped us to identify issues that we used to miss in our QA, ultimately saving us a lot of time and resources. Review collected by and hosted on G2.com.

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Verified User in Financial Services
IF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zipy?

Zipy enhanced the overall performance of my website by addressing unreported issues from users. By analysing user sessions and using select segment tools, I was able to narrow down the pain points and gain detailed analytics within the site- making adjustments that improved functionality and bringing down dropout rates,

Moreover Zipy’s user-Interface is well-designed and easy to use, onboard teammates on projects. Review collected by and hosted on G2.com.

What do you dislike about Zipy?

While Zipy's main features are very user-friendly, some of its more advanced functionalities may require a higher level of expertise such as advanced segmentation, custom evennts. Review collected by and hosted on G2.com.

What problems is Zipy solving and how is that benefiting you?

Zipy helped me in improving user experience with its Advanced filter feature. I was able to see the user journey’s and identifying bottlenecks or drop-off points and value loop quicker to get customers into the habit of using our application. Review collected by and hosted on G2.com.

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Priya G.
PG
Lead SDET
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Zipy?

When diagnosing production errors, the option to replay sessions with complete console log and network activity is of immense value. Review collected by and hosted on G2.com.

What do you dislike about Zipy?

As a QA I am able to do almost everything I wish. Review collected by and hosted on G2.com.

What problems is Zipy solving and how is that benefiting you?

There are no longer grey areas about the bugs. And I have all the answers to give to dev if they ask the DevTools and capture everything right from network calls to console errors and the stack trace as well. Review collected by and hosted on G2.com.

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Pros and Cons Details
Zipy