Zipy Pros and Cons

Zipy's performance monitoring capabilities are strong. We have significantly improved our performance thanks to the API Performance and Page Performance. We were able to pinpoint the precise pain area with the use of logs. It would have taken forever to improve without API performance. Review collected by and hosted on G2.com.

Nothing as of yet.We did, however, have some early problems with missing network logs and API calls, which I did discover. Thankfully, the support staff took initiative and assisted me in finding a workable solution. They provide excellent help !! Review collected by and hosted on G2.com.

Having used Sentry, LogRocket, and Zipy, I can confidently say that Zipy is my favorite for its user-friendliness and powerful insights. It's incredibly easy to navigate, even for members in my team without dedicated analytics expertise. what I like the most is the continuous updates of improvements from the Zipy team. Also kuddos to the support team. Review collected by and hosted on G2.com.

While I appreciate Zipy’s design overall, I've occasionally found it challenging to locate specific users by their email or phone number. Improving the user search functionality with more robust filtering or a dedicated search field would significantly improve this aspect of the user experience. Review collected by and hosted on G2.com.

One of the best error monitoring tool. The logs here are much helpful. Session replay and error logs together is the best solution for debugging. Saves my lot of time. Review collected by and hosted on G2.com.

Sometimes there is bit of delay in getting live sessions. While testing it on staging environment. I need to wait for few mins to get the data. But its fine. Not a big problem Review collected by and hosted on G2.com.

Zipy has made it much easier for us to locate and fix faults in our application. It tracks how many times errors occur and how many users are impacted. It has all the data, which helps me prioritize the fixes. Our whole error ecosystem is balanced now. A big thanks to Zipy—really an amazing tool. Review collected by and hosted on G2.com.

Nothing so far. It is a great tool...... Review collected by and hosted on G2.com.

I appreciate how Zipy brings all our JavaScript and API errors into one clear view. It’s easy to track and understand the impact of issues on our users, and the error analytics dashboard gives us a great overview of trends. Review collected by and hosted on G2.com.

The filtering options took a little time to understand, but once I figured it out, it became an important part of my error tracking process. There's a bit of a learning curve, but it’s definitely worth it. Review collected by and hosted on G2.com.

Zipy has a great error dashboard that provides all the necessary data. I can see all error sessions and track every bug in one place, rather than searching through individual sessions. It also shows how many users were impacted Review collected by and hosted on G2.com.

We have a lot of errors in production, but some of them are just noise that I’d really like to ignore. Right now, there's no way to filter those out. While it's not a blocker, I’d love to have this feature. Review collected by and hosted on G2.com.

Zipy helps us to deep dive into product analytics and gain user insights via session replay. We're able to understand user behaviour. Review collected by and hosted on G2.com.

One minor issue is that sometimes it takes 2-3 minutes to load real-time data. It’s a bit inconvenient, but not significant. Overall, Zipy is a good tool. Review collected by and hosted on G2.com.

- Ability to filter sessions by event, makes it easy to look at specific user journeys for analysis

- Ability to pinpoint exactly when an API was called in the session

- Bug catching, easier RCA

- Integration with Mixpanel Review collected by and hosted on G2.com.

- For a user-tracked event, you cant go to the exact point in the session where that event occured Review collected by and hosted on G2.com.

Zipy is enabled for both our app and website. Extremely useful for tracking user behavior and analysing to find errors (submit button not working) or make changes to the layout (landing pages). The features I like are filters to create segments, export to csv and integrations to Hubspot. It's quite user-friendly too and their support is great—shout out to Bharath Kumar Review collected by and hosted on G2.com.

Had to wait quite a while for their heatmap rollout, which was a big ask for user behavior tracking tool. Review collected by and hosted on G2.com.

Zipy impresses with its robust error monitoring capabilities, offering real-time insights into software glitches and hiccups. Its intuitive dashboard provides a clear overview of error trends, allowing teams to swiftly identify and address issues before they snowball into larger problems. The customizable alerts feature is a standout, enabling proactive management of errors, thus enhancing product reliability and user satisfaction. Review collected by and hosted on G2.com.

Despite its many strengths, Zipy does have a few areas that could benefit from improvement. One notable drawback is the learning curve associated with the platform. For new users, navigating the interface and configuring settings may prove to be slightly challenging initially. While Zipy offers documentation and support resources, a more intuitive onboarding process could streamline the user experience and accelerate adoption. Review collected by and hosted on G2.com.