62 Zipline Reviews
Overall Review Sentiment for Zipline
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Intuitive usage and allows for streamlined communications, organized tasks, and a community for the field. Review collected by and hosted on G2.com.
Some formatting hiccups but support is on top of it. Review collected by and hosted on G2.com.
I enjoy that everything "communication" is housed in one platform and It is easy to use! It is evolving everyday. Review collected by and hosted on G2.com.
Nothing at the moment but we are still early on in our journey with Zipline. Review collected by and hosted on G2.com.
Incredibly easy user interface creating for the ease for all of our store teams to quickly learn and utilize this platform. We absolutely love the daysheet functionality and lean on it any time we need tasks completed! Review collected by and hosted on G2.com.
A big piece we would love to see integrated in Zipline is the absolute for store teams to place priority tags on certain tasks. Currently, tasks are ordered per the cadence in which as task is added. Some 'not as important' tasks may be at the top of a day sheet whereas the 'important' tasks are left at the bottom. Review collected by and hosted on G2.com.
Where do I even begin? From having the ability to plan communications in advanced to targeting messages and resources at the team level, Zipline makes it easy for us and store teams to stay on track. Review collected by and hosted on G2.com.
Nothing to dislike to be honest. If we have any pain points, we can communicate them with our account manager and make their way into their product cycles. The team at Zipline understands retail! They are constantly innovating and looking to bring solutions and processes that make sense. Review collected by and hosted on G2.com.
As someone who spent many years working in Retail and now works behind the scenes, what I appreciate most about Zipline is how it truly has the experience of frontline workers top of mind. Folks working in Retail and the service sector do important, necessary work and are often overlooked when it comes to time savers and experience savers. When working with the folks at Zipline you can tell they truly care about the experience of these folks! Review collected by and hosted on G2.com.
My biggest frustration with Zipline is when there are issues with the publisher that slow down my processes as a communicator. From time to time I have experienced glitches such as my cursor jumping around the page, text inputting in the wrong location, photos not inputting where they are intended to, photos reverting to their original state after resizing or editing. Our Account Manager always prioritizes and is receptive to our feedback but there are some unresolved issues. Review collected by and hosted on G2.com.
Zipline is truly the one stop shop for our store teams to access everything they need to run their business. We are able to upload tools, resources and engage them with the brand to make their jobs easier, build a community and empower our leaders to access the information when they need, and how they need. Review collected by and hosted on G2.com.
It would be amazing to leverage this platform with the rest of our business, not in retail but in support and distribution functions. Review collected by and hosted on G2.com.
Zipline streamlines communication to frontline teams across multiple functions. It is an invaluable tool for our Ops alignment and accountability throughout the company. Review collected by and hosted on G2.com.
For our company needs, there really are no downsides. The one feature that would allow us to expand to functions outside Tetail is being deployed in August, 2023. Review collected by and hosted on G2.com.
Zipline is super intuitive to start using, from the associate level up to the admin level. They provide incredible support through their Pink Bubble Chat team and account managers (seriously, our account manager is the best!). From Summer Camp to the Knowledge Base to regular Product Updates, Zipline makes it easy to stay engaged and aware of the features available to you. Review collected by and hosted on G2.com.
The Groups and Messages features are less powerful than other messaging platforms like Slack, particularly with notifications for these features. Review collected by and hosted on G2.com.
I love the ability that all of our employees get the chance to learn, communicate, engage and have everything they need to complete their daily tasks in a one stop shop! Review collected by and hosted on G2.com.
Need the ability to translate on the spot! Review collected by and hosted on G2.com.
Zipline is an excellent tool for us to communicate to our field team and provides us the reporting to understand readership, compliance and completion of the tasks we are asking of them Review collected by and hosted on G2.com.
2 things. When using Groups as a publisher, it would be nice to be able to see responses without having to go back to field view. Notifications would be nice.
When looking at viewership of a document posted on Zipline, if an update is made to that document (replaced). I would like the ability to see total viewership and not have it reset if the document was updated. If we update a document due to a spelling error or something minor. Review collected by and hosted on G2.com.
