SMM and Customer Service Solution Self Serve (Annual) | $299.001 Seat/Per month (billed annually) | Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card. - Offer customer care on 15+ channels
- AI-powered chatbots and Digital Twin
- Omnichannel inbox
- Knowledge base
- Skill-based routing
- Guided paths
- CSAT Surveys
- Canned responses & quick actions
- SLA & Business hours
- Apps & integrations
- APIs & webhooks
- 5+ customer service reports
- Persona-specific dashboards
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| $99.001 user Per Month | - Up to 5 social accounts
- Unlimited post scheduling
- Best time to post recommendations
- AI caption, hashtag, and ideas generator
- Canva templates and content library
- One inbox for all social accounts
- DM automations
- Search the past 7 days for brand and competitor mentions
- Analyze brand and competitor sentiment
- Benchmark against 5 competitors
- Assign DMs to teammates
- … and much more!
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| Starting at $199.001 user/per month (billed annually) | - 5 social profiles
- All-in-one social inbox
- Social content calendar
- Publish, schedule, draft and queue posts
- Review management
- Profiles, keywords and locations monitoring
- Group, profile and post-level reporting
- Paid promotion tools to boost Facebook posts
- iOS and Android mobile apps
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