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Zenoss Reviews & Product Details

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Zenoss?

The flexibility to monitor almost anything. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

Steep learning curve... lot of effort needs to be put in. Review collected by and hosted on G2.com.

Recommendations to others considering Zenoss:

Use it and be delighted Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

Monitor storage Review collected by and hosted on G2.com.

Zenoss Overview

What is Zenoss?

Zenoss works with the world's largest organizations to ensure their IT services and applications are always on. As the leader in software-defined IT operations (https://itmonitor.zenoss.com/software-defined-it-operations-there-are-always-possibilities/), Zenoss uniquely collects all types of machine data, building real-time IT service models that train machine learning algorithms to predict and eliminate outages in hybrid IT environments, dramatically reducing downtime and IT spend. We do this with a SaaS-based solution that provides deep infrastructure monitoring for your hybrid IT environment, at any scale. Using Zenoss, you can Eliminate Blind Spots - Gain total coverage and holistic, real-time visibility into the health of on-premises, cloud and serverless environments by relying on a single source of truth. Predict Impacts - Isolate problems and service risks, understand key trends and anomalies, and forecast capacity issues before business is impacted. Resolve Issues Faster - Accelerate resolution by streamlining investigation and collaboration across teams, quickly identifying root cause, and automating remediation. Operate at Scale - Confidently scale and adapt to unique and evolving needs while focusing on delivering business value through IT services rather than administering the tools that support them

Zenoss Details
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Zenoss Community
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Product Description

Zenoss is a provider of unified monitoring and analytics software for physical, virtual, and cloud-based IT infrastructures.


Seller Details
Seller
Zenoss
Year Founded
2005
HQ Location
Austin, TX
Twitter
@zenoss
14,912 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®

AC
Overview Provided by:

Recent Zenoss Reviews

S&M Gaming M.
SM
S&M Gaming M.Small-Business (50 or fewer emp.)
1.5 out of 5
"It was good when it was completely open source"
I am unaware of what I like best about it because everything I used to like about it seems like it has been washed out the drain hose when this sof...
Jonathan C.
JC
Jonathan C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great product, does good job with deduplication of alerts, easy to setup"
I think the ability of it to hierarchically categorize alerts and show the highest level which is most likely where the issue is is very helpful an...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Super zenoss"
The flexibility to monitor almost anything.
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Zenoss Media

Zenoss Demo - Zenoss Cloud Smart View (light)
Data exploration view for Zenoss Cloud (light theme)
Zenoss Demo - Zenoss Cloud Smart View (dark)
Data exploration view for Zenoss Cloud (dark theme)
Zenoss Demo - Zenoss Cloud service impact view
Service impact topology view in Zenoss Cloud
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Have you used Zenoss before?
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21 out of 22 Total Reviews for Zenoss

3.9 out of 5
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21 out of 22 Total Reviews for Zenoss
3.9 out of 5
21 out of 22 Total Reviews for Zenoss
3.9 out of 5

Overall Review Sentiment for ZenossQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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S&M Gaming M.
SM
Infrastructure Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zenoss?

I am unaware of what I like best about it because everything I used to like about it seems like it has been washed out the drain hose when this software was made commercial. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

It was ruined and the whole philosophy of the original open source zenoss was gone when this software went commercial. It worked very well back in 2014 when you could monitor and graph SNMP devices, have awesome alerts through email, text, and land line phone calls. The interface was a balance between complex and simple if you just took some time to learn it and earn it. Last time I tried to load the open source version of Zenoss there was some kind of terrible simplification front end that just made it terrible. Review collected by and hosted on G2.com.

Recommendations to others considering Zenoss:

check out some of the other free / low cost offerings out there. Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

I'm not solving any because I use a superior software now. Review collected by and hosted on G2.com.

Jonathan C.
JC
Security Access Management Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zenoss?

I think the ability of it to hierarchically categorize alerts and show the highest level which is most likely where the issue is is very helpful and advanced. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

As with all similar products there is a lot of up front configuration, I wish it had better tools to speed the process. Review collected by and hosted on G2.com.

Recommendations to others considering Zenoss:

There are a lot of monitoring products. Zenoss does a good job and it funtions at a higher level than most. Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

It is monitoring our MSP cloud resources, from vms, to servers, to routers and switches and power. We covered a lot.

It was able to handle a truly complete view of our system. Review collected by and hosted on G2.com.

Duraivelan C.
DC
Solution Architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zenoss?

Monitoring Software, using MicroService Arch. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

Hard to TroubleShoot, and fix the issue. Over a Long time running stability of the product reduces. Many option are not easily customizable. Like if I do not want certain set of Process been detected by a Device, it is quite hard to customize the ZenPacks.

Further it is not clear which Metrics/ and Monitor are done by which ZenPacks and so on....

In Short, quite harde to troubleshoot.. and fix a issue. Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

Being monitoring Solution, easy to to integrate multiple platform under Zenoss to have them monitored. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zenoss?

With Zenoss Service Dynamics we're able to monitor physical, virtual and cloud infrastructures from a unified platform. Seems to have scaled well in supporting data, devices, and users.This tool really helps our MS Data Center team manage Presidio's internal systems; in particular, our Data Collection Appliances (DCAs) and Linux jump servers. Presents a wealth of valuable information on any device: overview, events, component health, performance graphs, configuration properties, views, and network maps. All very helpful for diagnosing problems and root cause analysis.

Our MS Data Center team uses the Zenoss Incident Management Integration Service with ServiceNow for service monitoring and component monitoring. The Monitoring Automation section of ServiceNow provides detailed device information and resolution information gathered from the Zenoss collector that we use to troubleshoot the incident. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

Maybe needs stronger Layer 3 topology and more development for monitoring storage systems. Review collected by and hosted on G2.com.

Recommendations to others considering Zenoss:

Pros:

- Scales

- Stable

- Interfaces well with ServiceNow

- Options for performance monitoring

- Easy to interface with other tools and technologies.

- Native extensible using standard software development languages. Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

We've seen improvements in monitoring since migrating from Nimsoft hub to the Zenoss collector. The event, utilization, and performance monitors aids us in analyzing service health and accelerates MTTR and RCA identification. Good Cisco UCS monitoring!

Review collected by and hosted on G2.com.

Chandrakanth S.
CS
NOC Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zenoss?

the best thing i like in this tool is you no need create separate ticket in service now. it directly create tickets in service now with full details and proper priority. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

I Just monitor my VMware VDIs using, and i get error of CPU usage hang Ram usage so. Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

monitoring data center Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zenoss?

out of the box classes which I like the most.you don't need to discover the devices for any individual parameters. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

Load balancing on zenoss instances. We usually need to restart the services. Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

Not as such. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zenoss?

We have been using real-time monitoring of our hybrid IT environment. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

GUI and user experience can be more usefull Review collected by and hosted on G2.com.

Recommendations to others considering Zenoss:

NA Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

Using Zenoss we can predict and eliminate outages. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zenoss?

User friendly

Helpful for RCA and troubleshooting Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

Extensions deployment could be made easier and more UI based Review collected by and hosted on G2.com.

Recommendations to others considering Zenoss:

Good tool .Highly recommend Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

Troubleshooting issues Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zenoss?

Modeling to discover changes in the environment as well as discovery of relationships to offer a full view up and down your stacks. Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

The fact that you have to place a whole host into maintenance not just the components you are working on can be a tough feature to do without especially if your org already had it. Review collected by and hosted on G2.com.

Recommendations to others considering Zenoss:

While not a requirement at all to know python to use this product it will open up alot of opportunities for extending its use. Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

We are able to stay on top of change in apps and infrastructure without a ton of Ops involvement. Review collected by and hosted on G2.com.

Ken A.
KA
Enterprise Monitoring Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Zenoss?

Extremely configurable

Scaling

Community feedback/helpdesk assistance Review collected by and hosted on G2.com.

What do you dislike about Zenoss?

Not Plug-n-Play

Steeper learning curve compared to other tools Review collected by and hosted on G2.com.

What problems is Zenoss solving and how is that benefiting you?

Utilizing different modelers and datasources, we've been able to adapt to our clients needs on a larger scale. Review collected by and hosted on G2.com.