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They have some talented people. None of that matters due to the complete waste of time and money they turned out to be. Review collected by and hosted on G2.com.
Lack of any proactive outreach from account managers. Review collected by and hosted on G2.com.
62 out of 63 Total Reviews for Zeni
Overall Review Sentiment for Zeni
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• A UI that makes sense (sorry, Quickbooks). Everything is clean, clear, and easy to use.
• The team is fast, proactive, and genuinely care about getting things right – and ensuring we fully understand where we are and where we're going.
• For the first time, we’re not getting surprise charges. They always provide an estimate upfront and wait for approval before moving forward. After nearly 20 years of running businesses, this level of transparency and care is a breath of fresh air. Review collected by and hosted on G2.com.
Honestly, nothing so far. But I'm fully transparent and will update this review if anything comes up. Review collected by and hosted on G2.com.
uses QBO as foundation, everyone very helpful, fast, and accommodating, in my first week of transition! Looking forward to use of your card, bill pay, and account services. Dashboard much more thorough with deeper dives than I've used prior. Review collected by and hosted on G2.com.
haven't seen it yet. Still transitioning over. Review collected by and hosted on G2.com.
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The live dashboard. Its updated daily so i know where I am at financially at all times. Review collected by and hosted on G2.com.
Took a second to get fully onboarded but that was mostly my fault not getting the correct documents over. I honestly have no complaints Review collected by and hosted on G2.com.
Saves us a lot of time reviewing our transactions. Pretty fast responsive time if we have questions or need suggestions. When they have questions on transactions, the spreadsheet they send me makes it easy for me to see what is outstanding and needs my responses. Review collected by and hosted on G2.com.
Sometimes there's a lot of questions on transactions - some being just needing my confirmation on whether or not a certain classification is ok. It's a downside that I need to go back and comb through to find service dates, receipts that somehow didn't make it into our shared software. But, I understand they don't have 100% insight into what we're using certain vendors or software for so Zeni needs the clarification. It's more of a slight downside. Review collected by and hosted on G2.com.
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Zeni seems really professional and their systems are purpose built. I like the very helpful people at Zeni. Review collected by and hosted on G2.com.
We're new customers and so far it's all going really well. Review collected by and hosted on G2.com.
I love that Zeni gives a financial picture in real time, and that my team is always available to answer questions and is even more knowledgable than the CPA and Controller I had before. Review collected by and hosted on G2.com.
I don't dislike anything about Zeni so far, but the sales people were a bit pushy :/ Review collected by and hosted on G2.com.
No ball is ever dropped. They follow up until they get what they need from you. You have the benefits of having a real human looking over your books each month, but the efficiency and cost savings of having a software tool for accounting. Review collected by and hosted on G2.com.
Nothing comes to mind. Zeni is a great company to work with. Review collected by and hosted on G2.com.
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Zeni has a very personable staff and has formed a cohesive team within our ecosystem. Review collected by and hosted on G2.com.
I am very happy with Zeni - really like the service and communication Review collected by and hosted on G2.com.