Zendesk Sell Reviews & Product Details - Page 6

The call is automatically recorded so you know when and what your customer has communicated with you last time. moreover, its web and phone interface is really very much user friendly. love it so much Review collected by and hosted on G2.com.

the pricing for asia and pakistan is way high so better keep it low Review collected by and hosted on G2.com.

It's inexpensive and simple to use, and requires very limited training Review collected by and hosted on G2.com.

Very limited from an automation standpoint and the integration to marketing activity is incredibly limiting. Review collected by and hosted on G2.com.

Our company has found Zendesk Sell, previously known as Base CRM, to be a success. For pipeline management and forecasting, all of our departments used it. It benefits our customer experience, satisfaction, and sales team, so I use it. It contains all of our contacts, orders, and leads. The system also keeps us on track by assigning daily tasks. The platform’s user interface and user experience (UI/UX) are simple and elegant, making it simple to use by all team members across all touchpoints. This platform enables us to manage all of our existing client opportunities. This database can track pipelines and sales, as well as keep track of clients and communications. Review collected by and hosted on G2.com.

The professional level of Zendesk Sell does not have access to all reports that could be useful. Because email updates can take a while to arrive, I still use my email client about half as much as I do Zendesk Sell (Base). But upgrading to the enterprise for just a few reports seems overpriced. The information on the left sidebar is difficult to see. Review collected by and hosted on G2.com.

The thing that I like most about Zendesk Sell is how easy it is to learn and pick up how to use all of the different functionalities. The functionalities are also wide ranging and well thought through. Review collected by and hosted on G2.com.

The thing that I do not like about Zendesk Sell is I don't think the app is really very easy or well optimized for the phone. I have the app on my phone and it would be great if there was a way to incorporate it into my workflow without feeling like it was way less efficient to be using versus going to a desktop. Review collected by and hosted on G2.com.

I like that it is a very simplistic approach to track and manage stakeholder needs for the product at hand. It keeps you on track by offering settings for individual user needs from a cohesive whole. Review collected by and hosted on G2.com.

Honestly, coming from having used Salesforce previously, I don't have any dislikes - I prefer it 1000x over Salesforce any day. Review collected by and hosted on G2.com.

The easy ability to see exactly what stage our clients are in Review collected by and hosted on G2.com.

We would love for our leads to pull in in a more organized manor without having to pay extra Review collected by and hosted on G2.com.

Easy to use, user friendly and does not need long training. Easy to understand and make edits as well as changing the details. Review collected by and hosted on G2.com.

Nothing. I did not find anything that I did not like infact This is my favorite CRM so far. Review collected by and hosted on G2.com.

I like staying organized and having a place to access while at my home office or on the go. Review collected by and hosted on G2.com.

I don't feel completely confident on entering reminders and tasks because they have been erased once in the past and all marked as complete. Review collected by and hosted on G2.com.

navigation is intuitive, the pre-defined reports cover a big percentage of the needs, and also, new smart lists are easy to create Review collected by and hosted on G2.com.

The chronological comparison could be a bit tricky Review collected by and hosted on G2.com.

They have all the basic features that are required for small and medium organizations. We can manage our day-to-day leads, follow-ups, and deals. The best thing is they have a direct integration with Zendesk and of course you need to pay extra for that tool but it is quite useful. Review collected by and hosted on G2.com.

I feel that pricing is quite high if we compare it with other CRMs especially considering the Indian market. The support can be good better at least they can provide some personalized support for the handholding for the new clients and some features has some bugs like reminder sometimes doesn't pop up Review collected by and hosted on G2.com.