Zendesk Sell
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Zendesk Sell
By Zendesk
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4.2 out of 5 stars
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Zendesk Sell Reviews & Product Details - Page 41

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Zendesk Sell Overview

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What is Zendesk Sell?

Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up, intuitive, and easy to love. Featuring productivity tools, advanced analytics, and a full customer view from sales to service, Sell provides everything your sales team needs in one, centralized tool. Zendesk Sell is a part of Zendesk's portfolio of products designed to create better customer experiences. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more about Zendesk Sell at https://www.zendesk.com/sell/.

Zendesk Sell Details
Discussions
Zendesk Sell Community
Languages Supported
Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams

How do you position yourself against your competitors?

While traditional sales CRMs are clunky, manual, and complex, Zendesk Sell is designed to maximize revenue. With tools to automate a rep's daily workflow, insights to create a personalized sales experience, and a complete view of your pipeline and team performance, any business can optimize their sales process with Sell.

Seller Details
Seller
Zendesk
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
105,000 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®
Ownership
NYSE: ZEN
Phone
+1 (415) 418-7506
Description

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

Jonathan G.
JG
Overview Provided by:
Jonathan Gettle

Recent Zendesk Sell Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"registro de informações e atendimentos"
otimização de dados, usabilidade, separação por pastas e anotações internas, comunicação interna e registro de informações para apuração de dados.
Read more
MD
Mirko D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Streamlining Sales Processes with Ease"
intuitive user interface and seamless integration with other Zendesk products
Read more
Stanko T.
ST
Stanko T.Mid-Market (51-1000 emp.)
0.0 out of 5
"Endless strings of bugs and concept design issues"
The structure of Leads and Deals is good, Tasks are easy to create, all major action buttons are where tehy should be, its fast.
Read more

Zendesk Sell Pricing

Zendesk Sell Team
$19.00
1 user per month billed annually
Zendesk Sell Growth
$55.00
1 user per month billed annually
Zendesk Sell Professional
$115.00
1 user per month billed annually
Zendesk Sell Enterprise
$169.00
1 user per month billed annually
See all 4 Zendesk Sell pricing levels
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Zendesk Sell Media

Zendesk Sell Demo - Sell Dashboard
Keep track of the KPIs that matter to you.
Zendesk Sell Demo - Smart Lists
Focus on your most important leads
Zendesk Sell Demo - Integrated Communication Channels
See every interaction related to your lead, deal, or contact, in one view
Zendesk Sell Demo - Pre-Built Sales Dashboards
See pre-built dashboards for leads, deals, activities, and more.
Zendesk Sell Demo - Advanced Custom Reporting
Create custom reports using your Sell data.
Answer a few questions to help the Zendesk Sell community
Have you used Zendesk Sell before?
Yes

Video Reviews

Review by Sateesh V.
Zendesk Sell review by Sateesh V.
Play Zendesk Sell review by Sateesh V.
This appears to be a request for a review or evaluation of Zendesk Sell, which is a sales CRM software. However, since the text is not in an unknown language, there is nothing to translate. If you need a summary or analysis of Zendesk Sell, please let me know!
Review by Robert B.
Zendesk Sell review by Robert B.
Play Zendesk Sell review by Robert B.
Customer Service has Gone Downhill
Review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Zendesk Sell review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Play Zendesk Sell review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Good CRM okay email
See all video reviews

488 Zendesk Sell Reviews

4.2 out of 5
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4.2 out of 5
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Zendesk Sell Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zendesk SellQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

Its very intuitive, easy to use and easy to train new team members on. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

I dislike that lists cannot be shared, which is a real pain as when reporting it requires all members to create the exact same list. Time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

More forecasting functionality. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Sales CRM Review collected by and hosted on G2.com.

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Ainsley F.
AF
Chief Operating Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zendesk Sell?

Good set of tools for managing numerous contacts with email integration Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

It can be a bit pricey, as a smaller company that isn't currently focused on sales, we could find something cheaper Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

If you don't mind the price, it's definitely worth giving it a shot Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Keeping organized during fundraising stages. It was a great tool to keep notes on meetings with investors, keep track of follow-up items, and manage communications Review collected by and hosted on G2.com.

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Verified User in Internet
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zendesk Sell?

The reporting capabilities of Smart Lists are simplified, concise versions of any other tools we've had at the company before. Our company has never had a functional solution to the level that BASE provides in this area, so it was my favorite feature while I was selling. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

I wish there were more customizability options. We sell this tool to reps from a buy-in perspective with the idea that it's a malleable solution designed to fit their needs, and not the other way around. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

We are able to track and quantify the impact of organization in a way we haven't been able to before, particularly with the Reporting tool. Review collected by and hosted on G2.com.

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Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

I like how easy it is to organize information and have everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

I dislike not being able to filter incoming text messages by stages. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Problems have been solved like having all communication in one place to review. Review collected by and hosted on G2.com.

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Verified User in Building Materials
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

Simple and easy to understand. Not rocket science Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

duplication of the same client information that makes consolidation hard Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

do multiple test quotes before you go live best way to learn it Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

quoting windows and doors. saving the data for future Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zendesk Sell?

I like the fact that you can set tasks which then Base will send a reminder through email. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

If by accident a lead is made a contact one cannot undo that change or make a contact back into a lead. Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

If you would like to keep track of potential clients, follow-ups, new deals with current clients then Base is a great software to use. It is user-friendly. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Following up with potential clients as well as current clients. I like how Base shows that amount of time a communication has been sent to a client which allows us to not drop the ball. Review collected by and hosted on G2.com.

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Verified User in Renewables & Environment
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zendesk Sell?

Pretty easy to use once you learn all the little tricks. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

There was a learning curve that some employees were not expecting Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Fixing our CRM Review collected by and hosted on G2.com.

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Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zendesk Sell?

Base gets the job done, with little to distract or bog you down. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

It did not carry an email integration with automatic lead generation seemless step. Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

A solid software that keeps your customers organized with email integration. Base CRM has solid job assignment capabilities. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

We use Base to stay organized and have better customer service. Base has helped us provide a better service and quicker turnaround to our customers. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

Ease of use and mobile interfaces have been helpful Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Takes awhile to completely take advantage of all features Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

Make sure you take advantage of their phone support staff Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Organizational issues and calendar support Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zendesk Sell?

Interface seamlessly integrates with Google Business Apps allowing staff to easily adopt CRM. Mobile apps for iOS / Android are far in advance of similar vendors. Base give clear visibility on inbound prospects while easily allows staff to up sell to existing clients. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Lack of direct integration with tools such as LinkedIn Sales Navigator. Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

Outstanding Sales CRM. If you are looking for something to integrate with major ERP providers there are better fits. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Increased closure rate with inbound prospects. Shortening our sales cycle by 40%. Review collected by and hosted on G2.com.

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Zendesk Sell Comparisons

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Pros and Cons Details
Zendesk Sell