Zendesk Sell
Editedit
Zendesk Sell
By Zendesk
Show rating breakdown
4.2 out of 5 stars
See all 488 Zendesk Sell reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by Zendesk Sell, but it has limited features.
Do you work at Zendesk Sell? Upgrade your plan to update branding and connect with profile visitors!

Top Rated Zendesk Sell Alternatives

Onpipeline
(5)
4.4 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Salesforce Sales Cloud
(23,229)
4.4 out of 5
HubSpot Sales Hub
(12,259)
4.4 out of 5
See all Zendesk Sell Alternatives

Zendesk Sell Reviews & Product Details - Page 39

Editadmin

Zendesk Sell Overview

Editedit
What is Zendesk Sell?

Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up, intuitive, and easy to love. Featuring productivity tools, advanced analytics, and a full customer view from sales to service, Sell provides everything your sales team needs in one, centralized tool. Zendesk Sell is a part of Zendesk's portfolio of products designed to create better customer experiences. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more about Zendesk Sell at https://www.zendesk.com/sell/.

Zendesk Sell Details
Discussions
Zendesk Sell Community
Languages Supported
Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams

How do you position yourself against your competitors?

While traditional sales CRMs are clunky, manual, and complex, Zendesk Sell is designed to maximize revenue. With tools to automate a rep's daily workflow, insights to create a personalized sales experience, and a complete view of your pipeline and team performance, any business can optimize their sales process with Sell.

Seller Details
Seller
Zendesk
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
105,054 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®
Ownership
NYSE: ZEN
Phone
+1 (415) 418-7506
Description

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

Jonathan G.
JG
Overview Provided by:
Jonathan Gettle

Recent Zendesk Sell Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"registro de informações e atendimentos"
otimização de dados, usabilidade, separação por pastas e anotações internas, comunicação interna e registro de informações para apuração de dados.
Read more
MD
Mirko D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Streamlining Sales Processes with Ease"
intuitive user interface and seamless integration with other Zendesk products
Read more
Stanko T.
ST
Stanko T.Mid-Market (51-1000 emp.)
0.0 out of 5
"Endless strings of bugs and concept design issues"
The structure of Leads and Deals is good, Tasks are easy to create, all major action buttons are where tehy should be, its fast.
Read more

Zendesk Sell Pricing

Zendesk Sell Team
$19.00
1 user per month billed annually
Zendesk Sell Growth
$55.00
1 user per month billed annually
Zendesk Sell Professional
$115.00
1 user per month billed annually
Zendesk Sell Enterprise
$169.00
1 user per month billed annually
See all 4 Zendesk Sell pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Zendesk Sell Media

Zendesk Sell Demo - Sell Dashboard
Keep track of the KPIs that matter to you.
Zendesk Sell Demo - Smart Lists
Focus on your most important leads
Zendesk Sell Demo - Integrated Communication Channels
See every interaction related to your lead, deal, or contact, in one view
Zendesk Sell Demo - Pre-Built Sales Dashboards
See pre-built dashboards for leads, deals, activities, and more.
Zendesk Sell Demo - Advanced Custom Reporting
Create custom reports using your Sell data.
Answer a few questions to help the Zendesk Sell community
Have you used Zendesk Sell before?
Yes

Video Reviews

Review by Sateesh V.
Zendesk Sell review by Sateesh V.
Play Zendesk Sell review by Sateesh V.
This appears to be a request for a review or evaluation of Zendesk Sell, which is a sales CRM software. However, since the text is not in an unknown language, there is nothing to translate. If you need a summary or analysis of Zendesk Sell, please let me know!
Review by Robert B.
Zendesk Sell review by Robert B.
Play Zendesk Sell review by Robert B.
Customer Service has Gone Downhill
Review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Zendesk Sell review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Play Zendesk Sell review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Good CRM okay email
See all video reviews

488 Zendesk Sell Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
488 Zendesk Sell Reviews
4.2 out of 5
  • Sort By:
    G2 Sort
488 Zendesk Sell Reviews
4.2 out of 5
  • Sort By:
    G2 Sort

Zendesk Sell Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zendesk SellQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zendesk Sell?

The ease of use and great look of the design Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

It doesn't seem to do 100% on tracking phone calls and emails, and we can't quite figure out how to get some of those features on there Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

Nothing specific to add, just that it's a good product for CRM! Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Using it for our consulting business to keep track of who we're talking to, conversations, where, when, etc. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

This is the simplest, most cost efficient CRM I've ever used. It really doesn't require you to spend time training anybody to use it because it is so simple and self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

I haven't found anything that I don't like about it. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

One of my favorite features is the analytics page where you can see what percentages of leads and deals you convert to closed deals. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Program Development
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

Information is always with me. When I'm in the car and customer call me I need info right than... Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Nothing. I use this app for 3 years and it's just get beater and beater... Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

Must have if you sell something.... Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Information when and where I need it. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Construction
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

Ability to track jobs and dollars in real time. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

I’m new to base so just getting familiar Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Everything is there. I can work more efficiently. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Architecture & Planning
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

it keeps everyone on the team up to date with all information and keeps everyone accountable Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

So far we have not had any features with Base that we do not like, Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Information was getting lost and leads were being forgotten about. Base has solved those issues because it provides a place to store contact information, project information and track our leads and projects. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Security and Investigations
AS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zendesk Sell?

User interface is clean and easy to interpret. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Rigid platform, cannot customize enough. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Internet
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zendesk Sell?

Allows me to easily make lists and search for leads within a particular category Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

The view is not as easily laid out as Salesforce. The search function is almost inoperable. It's hard to view past activity on the account without scrolling for days. Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

It's difficult to go from another robust CRM such as Salesforce over to Base but if you use the 2 together, Base can still be very useful. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Being able to quickly pull together a list of relevant leads has been helpful in prospecting a certain category/industry is crucial. Base is great for allowing me to sort through my own accounts. I can stay focused on a particular set of leads and organize my day. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Chemicals
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

I like how easy it is to sort pending, on the go, and completed projects. Being able to view a weeks, months or quarters sales at the click of a button is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

I would like an easier way to mass email customers. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Base provides easy customer tracking and has improved our customer follow up. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zendesk Sell?

Bases implementation team was refreshingly competent. Their user interface is easy to navigate and understand. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

We're a manufacturing company for the construction industry. Change orders are a part of our business. This feature hasn't been integrated into Base to date. Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

I'd absolutely recommend BASE. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Base solves our need for our sales team to stay connected, weather in the field or at the home office, Base allows our team to stay abreast of our fast passed sales process. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

The help provided by real, live people who actually answer questions timely. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Lists of contacts are not as searchable/modifiable as they could be; dashboard is too busy but not as useful as it could be if all the items were clickable directly from the dashboard screen. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Collaboration; communication; maintaining database of potential customer intel. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Zendesk Sell Comparisons

Compare Salesforce Sales Cloud vs. Zendesk Sell
Compare Salesforce Sales Cloud vs. Zendesk Sell
Zendesk SellVSSalesforce Sales Cloud
Compare Zendesk Sell vs. Pipedrive
Compare Zendesk Sell vs. Pipedrive
Zendesk SellVSPipedrive
Compare Zoho vs. Zendesk Sell
Compare Zoho vs. Zendesk Sell
Zendesk SellVSZoho
Compare Zendesk Sell ratings to similar products

Explore More

Vaccine Tracking
AI Regulations in the EU
Microsoft 365 Reviews
Best Task Management Software
Google Cloud Speech-to-Text reviews
Best 3D Modeling Software
Corporate Culture
Ramp Up
Pros and Cons Details
Zendesk Sell