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Customer Service has Gone Downhill
Good CRM okay email
488 Zendesk Sell Reviews
Overall Review Sentiment for Zendesk Sell
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BASE is clean and fairly straight forward once you learn their lingo and thought patterns. Review collected by and hosted on G2.com.
The mobile applications are unpredictable and unreliable. There is great potential in this area and when it works, it is a pleasure to use. Review collected by and hosted on G2.com.
Incredibly user friendly interface with numerous features like the pipeline and email integration which makes my work a lot more easier to do. Review collected by and hosted on G2.com.
Mass uploads could be improved, we have regular batches of contacts that have to get uploaded and we have found it tricky to work through larger file sizes. Review collected by and hosted on G2.com.
I like the reporting functions and the email and contact tabs - I like the mobile functionality Review collected by and hosted on G2.com.
Reporting limitations with mobile - It would b nice to have greater functionality here like in the desktop version Review collected by and hosted on G2.com.
User interface, desktop and app integration Review collected by and hosted on G2.com.
Seems like there are good reporting options but they're less intuitive - need to spend more time diving in Review collected by and hosted on G2.com.
Customer service is great, it fits our needs and over the years I've seen the program evolve and grow. That tells me the team over at BASE is always looking for ways to improve, grow, and adapt which is very important in today's fast paced world. Review collected by and hosted on G2.com.
No issues currently. ......................................... Review collected by and hosted on G2.com.
I like how easy it is to use and keeping track of where I am with my prospects, etc. Review collected by and hosted on G2.com.
It is a little confusing at first when trying to identify agencies, companies, etc. I also don't like how you can't create an unqualified smart list, it appears too messy to me with all of the unqualified leads in with the other leads. Review collected by and hosted on G2.com.
I love the service provided and the ability to customize the product. Review collected by and hosted on G2.com.
I have not had enough time to evaluate this question. Non at this time Review collected by and hosted on G2.com.
Base understands the plethora of sales tools that reps and account executives use and also understands the immense cost that you accumulate by using all of these. By creating a comprehensive solution, Base has allowed sales teams to operate faster and more efficiently without the heavy costs that usually come with using multiple solutions. Review collected by and hosted on G2.com.
Pricing is less favourable for smaller stage startups looking to scale with usage. Review collected by and hosted on G2.com.
