Zendesk Sell
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Zendesk Sell
By Zendesk
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4.2 out of 5 stars
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Zendesk Sell Reviews & Product Details - Page 35

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Zendesk Sell Overview

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What is Zendesk Sell?

Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up, intuitive, and easy to love. Featuring productivity tools, advanced analytics, and a full customer view from sales to service, Sell provides everything your sales team needs in one, centralized tool. Zendesk Sell is a part of Zendesk's portfolio of products designed to create better customer experiences. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more about Zendesk Sell at https://www.zendesk.com/sell/.

Zendesk Sell Details
Discussions
Zendesk Sell Community
Languages Supported
Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams

How do you position yourself against your competitors?

While traditional sales CRMs are clunky, manual, and complex, Zendesk Sell is designed to maximize revenue. With tools to automate a rep's daily workflow, insights to create a personalized sales experience, and a complete view of your pipeline and team performance, any business can optimize their sales process with Sell.

Seller Details
Seller
Zendesk
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
105,054 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®
Ownership
NYSE: ZEN
Phone
+1 (415) 418-7506
Description

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

Jonathan G.
JG
Overview Provided by:
Jonathan Gettle

Recent Zendesk Sell Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"registro de informações e atendimentos"
otimização de dados, usabilidade, separação por pastas e anotações internas, comunicação interna e registro de informações para apuração de dados.
Read more
MD
Mirko D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Streamlining Sales Processes with Ease"
intuitive user interface and seamless integration with other Zendesk products
Read more
Stanko T.
ST
Stanko T.Mid-Market (51-1000 emp.)
0.0 out of 5
"Endless strings of bugs and concept design issues"
The structure of Leads and Deals is good, Tasks are easy to create, all major action buttons are where tehy should be, its fast.
Read more

Zendesk Sell Pricing

Zendesk Sell Team
$19.00
1 user per month billed annually
Zendesk Sell Growth
$55.00
1 user per month billed annually
Zendesk Sell Professional
$115.00
1 user per month billed annually
Zendesk Sell Enterprise
$169.00
1 user per month billed annually
See all 4 Zendesk Sell pricing levels
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Zendesk Sell Media

Zendesk Sell Demo - Sell Dashboard
Keep track of the KPIs that matter to you.
Zendesk Sell Demo - Smart Lists
Focus on your most important leads
Zendesk Sell Demo - Integrated Communication Channels
See every interaction related to your lead, deal, or contact, in one view
Zendesk Sell Demo - Pre-Built Sales Dashboards
See pre-built dashboards for leads, deals, activities, and more.
Zendesk Sell Demo - Advanced Custom Reporting
Create custom reports using your Sell data.
Answer a few questions to help the Zendesk Sell community
Have you used Zendesk Sell before?
Yes

Video Reviews

Review by Sateesh V.
Zendesk Sell review by Sateesh V.
Play Zendesk Sell review by Sateesh V.
This appears to be a request for a review or evaluation of Zendesk Sell, which is a sales CRM software. However, since the text is not in an unknown language, there is nothing to translate. If you need a summary or analysis of Zendesk Sell, please let me know!
Review by Robert B.
Zendesk Sell review by Robert B.
Play Zendesk Sell review by Robert B.
Customer Service has Gone Downhill
Review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Zendesk Sell review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Play Zendesk Sell review by cd605c2a42c8bdf2ae8d91631a40af9a6b2ca613 f.
Good CRM okay email
See all video reviews

488 Zendesk Sell Reviews

4.2 out of 5
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4.2 out of 5
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Zendesk Sell Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zendesk SellQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ed B.
EB
Associate Real Estate Broker
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

Customization and Customer Service and Ease of use Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Takes time to customize based on my business needs... but thats my issue Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Keeping buyers and sellers on track and in front of my team Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

Great tool for full tracking of business development for the company Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Lack of simplified report outputs, such as an excel sheet of a selected filter of my client's list Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Complete tracking of business management, with possibility of sharing instantly the status of each customer with the company partners and the team Review collected by and hosted on G2.com.

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Verified User in Events Services
AE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

The collaboration aspect, as well as the tracking and flow as the deals, move through the sales pipeline Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

The fact that it is strictly a CRM and no proposals can be created through Base which means that multiple systems still need to be used. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Efficient and effective tracking and analytics Review collected by and hosted on G2.com.

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Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

I love how easy it is to record calls and text messages. Everything I need is in one place on the client page. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

It can a little hard to figure out how to use the Smart Lists. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

After working with our Base team, they helped us create better prospecting lists to work smarter! Review collected by and hosted on G2.com.

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Bruce G.
BG
Co Owner
Automotive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

I like that my field team can communicate efficiently using Base and it makes customer records a breeze. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

The map function is garbage. When working a new territory the map is just bad. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

We've managed to log our customer interactions and have on the road filing system for customer documents. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

i like that there is a form to email and so many short cuts that make it user friendly Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

not easy to search need more search fields Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

marketing partnerships / being able to see past history of conversations & status of relationship as a new member of the team Review collected by and hosted on G2.com.

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Helpful?
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Admin Approval Link
AT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

I lead a national sales team via the BASE CRM platform Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

Need for more immediate customization when requested Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk Sell:

Engage your account manager Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

We handle our entire sales process via BASE. The simplicity of the User Interface allows for sales professionals of all ages and experience levels to work effectively. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
CN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

The customer service is excellent. The staff at Base have been helpful not just in teaching us how to use the system but in designing our processes. We were able to customize the software to our specific needs with the help of our rep at Base. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

As with any new software, there's a learning curve, but once I got acquainted with it, it was not a problem. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

My client uses Base to solve quite a few problems, but I primarily use it as a fundraising software. Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

The sales pipeline is my favorite feature. It allows me to view exactly what step I am in with every prospect and prepare me for my week ahead. Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

I wish there was a map view of prospects on the desktop version - There is one on the app. Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

Efficiency is why we needed a CRM system. Base gave us a simplified platform to collect and store data. In a sales role, it has allowed us to work better as a team and manage our daily activities. Review collected by and hosted on G2.com.

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Thomas Bradley M.
TM
Client Services Manager
Facilities Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zendesk Sell?

The way I can create templates for my team to focus them On different pipelines Review collected by and hosted on G2.com.

What do you dislike about Zendesk Sell?

It doesn't seem to track out going emails properly which I would like to be one of our KPI's Review collected by and hosted on G2.com.

What problems is Zendesk Sell solving and how is that benefiting you?

To allow the sales team to work together and have accountability to me as the sales manager Review collected by and hosted on G2.com.

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Zendesk Sell