Top Rated Zendesk Sell Alternatives
Video Reviews
This appears to be a request for a review or evaluation of Zendesk Sell, which is a sales CRM software. However, since the text is not in an unknown language, there is nothing to translate. If you need a summary or analysis of Zendesk Sell, please let me know!
Customer Service has Gone Downhill
Good CRM okay email
488 Zendesk Sell Reviews
Overall Review Sentiment for Zendesk Sell
Log in to view review sentiment.
Zendesk, the best CRM in the market, concerning its cost and features, suits all types of enterprises. The user interface is friendly and easy to adapt from a different tool. Zendesk CRM also has good support and a wide range of customizations whenever required. Review collected by and hosted on G2.com.
Zendesk Sell does not offer the reports the customizations an admin may require. Also, Zendesk sell lacks integration options that other sales CRM software in the market provide. Zendesk Sell is also more expensive than our CRM providers in the market. Review collected by and hosted on G2.com.
Notes, contacts and putting in the opportunities for pitched business. Review collected by and hosted on G2.com.
I don't like that opportunities close after 22 days if they are not won. Also, sometimes I forget to move an opportunity to won. Review collected by and hosted on G2.com.
Zendesk has a very simple and easy interface. User's find it really easy to navigate and get used to it. Review collected by and hosted on G2.com.
External pages & popups. It takes us to other applications integrated with it. Review collected by and hosted on G2.com.
What I like best while using Zendesk is the tracking of my tasks and call outcomes. It allows me to plan my day and ensures I keep on target/ motivates me to get my job done. Review collected by and hosted on G2.com.
What I dislike is that at times it can not fully function, there has been issues with my gmail syncing which has had a negative impact on my response time to customers. Review collected by and hosted on G2.com.
It's a nice, simple, user interface for managing the most basic CRM functions. Consider it the bare bones CRM for contacts, companies, deals, and deal pipelines with limited reporting, but done well. Review collected by and hosted on G2.com.
Our Zendesk Sell instance took almost a month to deploy. They have a ton of issues as a result of this product being their red-headed stepchild (acquired, not built by them). We thought we were past the issues, but twice in the past 6 months our instance just completely shuts down and locks us out of all access. Cam't login, and Zendesk support takes 2-3 days to respond to a message. Basically, this platform is not even usable. Review collected by and hosted on G2.com.
The CRM is user-friendly and does not require many instructions. However, much assistance is available through lessons, online chat, and email. The application is adaptable. We were able to modify settings or personal preferences to match our requirements. The ability to import names and pull information from Job portals is quite helpful. There is strong integration between support and chat, which is highly beneficial. Review collected by and hosted on G2.com.
It has been beneficial thus far, and we enjoy that it can be customized to meet our requirements. There is nothing I dislike about it, and we are unable to identify any issues. Review collected by and hosted on G2.com.
I love the ability to create custom fields and flow fields from a lead to a client. You can also filter reports by standard and custom fields. In line with the custom fields, custom tags. All of these options make it easier to pull data for running sales campaigns and track the results. Review collected by and hosted on G2.com.
I don't like that there are some set fields you can't delete or make invisible. We have some fields we don't use and can't delete. This can sometimes cause confusion for new employees entering new leads. Review collected by and hosted on G2.com.
I love that I can count on the facilities that Zendesk grants my organization to represent data in dashboards, perform analysis, compare information and even create fantastic reports in a matter of a few minutes. I like how intuitive the platform is, it's well designed and really easy to use. Its ability to integrate with other tools and different data sources is a highlight of Zendesk. Review collected by and hosted on G2.com.
One of the disadvantages is its high price, it could be more affordable and they could provide better documentation to train new users. Review collected by and hosted on G2.com.
