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Customer Service has Gone Downhill
Good CRM okay email
488 Zendesk Sell Reviews
Overall Review Sentiment for Zendesk Sell
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Able to see multiple things that are going on in the business and how they are proceeding (deal wise). Review collected by and hosted on G2.com.
I feel like the interface isn’t completely user friendly and a lot of the settings took a lot of playing around to get right Review collected by and hosted on G2.com.
Zendesk has been a dream after working more ubiquitous platforms. The flexibility of the software in terms of customization is amazing. The integration of email, phone and all manner of communication combined with the systems robust abilities to set tasks and schedule appointments is phenomenal. Review collected by and hosted on G2.com.
After using other platforms "SF", there's not much bad to say. Review collected by and hosted on G2.com.
In my business, I'm constantly on the go and things are always changing. Staying on top of tasks is challenging I love the contstant reminders that tasks need to be completed. Review collected by and hosted on G2.com.
There are almost too many capabilities on this site. I'm a new user and I'm sure it will just take time to familiarize myself with all or at least most of its capabilities. Review collected by and hosted on G2.com.
Zendesk Sell provides an easy possibility to establish standardized and well documented sales processes within our organization. Even the high level reporting can easily be done and helps to keep track on sales activities and pipeline forecats. Review collected by and hosted on G2.com.
Mass data handling seems to be difficult with export and import. Based on new functionalities like unique object ID's it should be easier in the future. Review collected by and hosted on G2.com.
Base CRM allows everyone in your company to be on the same page when it comes to current sales projections. One of my favorite features is the fact that you can update info to your timeline, such as "Closed project on 10/29" and your fellow business employees are informed and updated. Review collected by and hosted on G2.com.
The cost of Base CRM can get a bit pricey. Each username is an added cost, there is ways around it if everyone in your company has access to your username/ password. Review collected by and hosted on G2.com.
Although still in its infancy, the ability to sync sales data from Sell with our broader customer database has proved invaluable. Review collected by and hosted on G2.com.
Although promising, integration into the broader Zendesk platform remains a work in progress. We look forward to a tighter native integration between the Sell and the other Zendesk applications. Review collected by and hosted on G2.com.
I love how much data you are able to put in for each CONTACT/LEAD. It makes it easy to keep track of the account for years. Review collected by and hosted on G2.com.
I dislike using the email function. When I send an email in SELL from the CONTACT it sends the email twice. Review collected by and hosted on G2.com.
This is basically a business planner (dating myself) and a spreadsheet wrapped up in one package, with reminders and data reports to prompt action Review collected by and hosted on G2.com.
I really haven't found many things to dislike Review collected by and hosted on G2.com.
The app is the best part. It makes it so easy to add notes on the fly Review collected by and hosted on G2.com.
Haven't gotten a great handle on the task features. Working on using it completely. Review collected by and hosted on G2.com.
