Zendesk Sell Reviews & Product Details - Page 10

Great price deals

Good visibility for the support team as well as a Sales team in terms of tickets

A good tool for Lead management

Complete reportings are available

lot of integrations are possible Review collected by and hosted on G2.com.

Some of the time there are compatibility issues Review collected by and hosted on G2.com.

I like the fact that the platform has endless options in terms of engagement Review collected by and hosted on G2.com.

Also the biggest disadvantage would be that it can get a bit cluatsterd Review collected by and hosted on G2.com.

Filtering and segmenting leads in real time.

Sales tracking and management of tasks . Review collected by and hosted on G2.com.

There's nothing I dislike about this software. Review collected by and hosted on G2.com.

Within the category of software to manage customer relationships, Zendesk Sell is one of the best because it has very important features such as a wide vision about the interactions with contacts, it has an attractive design and an intuitive interface both in the web and in the mobile applications. The system offers an independent sales automation module that has options for integrated channel management and web self-service capabilities, and finally it has a set of tools that can monitor all the sales that are being developed, organized in regions and teams through the database Review collected by and hosted on G2.com.

Zendesk Sell does not offer you many integrations with third party applications, this limits a bit the software functions, the help options cannot be visualized is a real problem since many times you need guidance to learn how to use this kind of software, it has some navigation elements a bit outdated to finish it is not a program with enough capacity for big companies Review collected by and hosted on G2.com.

In my organization we have used for a long time Zendesk Sell to manage the relationships with our customers and this program has many good points such as its platform that provides a lot of functions that allow us, the sales professionals, to have practical and quantifiable data about our income and about the performance of our activities, a fantastic mobile application both for IOS and for android which allows us to work remotely, functions that help us to channel potential customers through multiple sources such as websites, marketing platforms or spreadsheets, it has a professional technical support and a reasonable price taking into account the market Review collected by and hosted on G2.com.

Zendesk Sell has many terrible things, first of all its interface, which has a not very stylized design and not modern at all, it has few integrations, this makes it difficult to work with other tools, the reports are effective but it is very complicated to try to elaborate a sales analysis, which makes us lose time and generates frustrations, it has a good database but it has few search filters, finally it has a quite high learning curve, so the adaptation process can last for some time. The truth is that this software needs a little more work if it wants to compete with other leading programs in this segment Review collected by and hosted on G2.com.

Zendesk Sell has been my main tool to develop a CRM job in an excellent way. It has everythig in one, it is possible to integrate and record calls, import data, store and organize them properly, gamification makes all the work much easier, it is possible to set clear job goals, create boards and concrete and interactive project routes, which it allows me to reach our work goals more efficiently and quickly.

I lke how easy it is to do my job here, it is automated from start to finish, its tools are highly intuitive, we justpress a few clicks and everything is done almost alone. Review collected by and hosted on G2.com.

In search of an effective CRM system to help us with sales we came to Zendesk, which with a set of automated and intuitive tools we have hit the mark with all our work and development in sales and marketing. I'm not very convinced with the process of personalization and configuration of the platform, it is not entirely accurate and does not allow detailing with personal aspects or tastes, nor with a business image. It is necessary to expand the development and customization capabilities, in this way the experience would be very dynamic and comfortable. Review collected by and hosted on G2.com.

Easiest Documentation to integrate with other software.

Its a powerful and top sales management tool for business.

Reminds business task and Reporting structure is very good.

We can add lot of business activities as a notes.

Make calls using system and track automatically.

Its too much secure and mobile friendly to generate leads. Review collected by and hosted on G2.com.

We did not find any issue to use Zendesk Sell. Excellent customer support to setup and manage tool. Review collected by and hosted on G2.com.

Zendesk Sell was complete and flexible to meet our needs, it has several features that we can use and smoothes the sales process, such as personalization of sales offers, automation of tasks and roles, sales forecasting, organization of smart lists and reporting. Our team really liked this tool as there are a ton of really great options and features along with a fairly easy to use user interface. Review collected by and hosted on G2.com.

Until now it has been useful and we love the fact that it is very flexible to meet our needs, therefore there is nothing that I do not like, or inconveniences that we can think of. Review collected by and hosted on G2.com.

The best thing about Zendesk Sell is the automatic integration with Zendesk Support. Besides, leads from Wordpress pages and self-constructed Tools can easily be linked.

Within the tool, the really good overview, filter options and the option for smart lists represent the most useful tools. Review collected by and hosted on G2.com.

Sell gives you much freedom in some areas which, if used, may be confusing when working in a large team (need of clear communication and documentation within the company).

On the other hand, there may be too little freedom in other areas and some things have not been thought til the end (e.g., bulk email selection of people or limitation of bulk emails to 300 - no matter the size of your company). Review collected by and hosted on G2.com.

It is easy to set up the challenge to call the advantage of returning in a year, and it is even better that the calling phone was registered. You can listen to me and when I follow up to know exactly what is going on successively, I got a clear idea of ​​what lead sources are stronger so I can focus on them in the first place. Review collected by and hosted on G2.com.

So far, it has been useful and we love the fact that it was versatile to meet our needs so there is nothing I do not like and there is nothing we can think about. Review collected by and hosted on G2.com.