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YouCanBookMe Reviews & Product Details - Page 2

YouCanBookMe Overview

What is YouCanBookMe?

Give your clients a better booking experience Stand out from your competitors with a completely customized scheduling experience that simply works. Bookings are your business. YouCanBookMe lets you create the best booking experience for your customers — and your business. Customise your booking page to suit the way you work. Create a scheduling experience that is unique for your business with multiple display options and customizable notifications so your clients have the best scheduling experience. Friction-free scheduling that saves you time. No more back and forth to find a time to meet. Let clients book you when it suits them with a booking site that’s on duty 24/7 for scheduling, cancelling and rescheduling. Eliminate manual tasks. Leave the scheduling to us with automated video links, CRM updates, reminders, follow-ups and no-show tracking. Fits seamlessly into the way you work YCBM offers many integrations to save you time, reduce duplication and boost your productivity. Powered by Capacity.

YouCanBookMe Details
Product Website
Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Serbian, Swahili, Swedish, Turkish, Urdu, Vietnamese, Chinese (Simplified), Fijian, Maori
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Product Description

YouCanBookMe is booking software that integrates with your Google Calendar. Get a personalized scheduling page so your customers can book you online.

How do you position yourself against your competitors?

Give your clients a better booking experience
Stand out from your competitors with a completely customized scheduling experience that simply works.

Whether you need fast-to-implement, highly customizable scheduling (with advanced automation), or you are looking for the best possible booking experience with availability overlay for your clients, YouCanBookMe is the solution.

YouCanBook.me offers more customization and automation options for individuals and teams than you'll see in the competition.


Seller Details
Company Website
Year Founded
2011
HQ Location
Bedford
Twitter
@YouCanBookMe
2,182 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Description

YouCanBookMe is an online booking and scheduling platform that helps businesses and individuals manage appointments and meetings with clients in a user-friendly interface.


JF
Overview Provided by:

Recent YouCanBookMe Reviews

WM
Wayne M.Small-Business (50 or fewer emp.)
5.0 out of 5
"YCBM has empowered my clients to schedule my time at their convenience. My virtual assistant."
YCBM is easy to set up, economical to use and is perfect for the type of practice I promote.
GC
Gavin C.Small-Business (50 or fewer emp.)
2.0 out of 5
"Good basic scheduling tool but far from perfect."
YCBM is a great scheduling tool when it works, but needs more 'basic' functionality.
CR
Chiara R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Functional and effective"
It is a system that has many features and customizations. The assistance is fast and effective
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6 people requested security information

YouCanBookMe Media

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Video Reviews

1,921 out of 1,922 Total Reviews for YouCanBookMe

4.7 out of 5
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1,921 out of 1,922 Total Reviews for YouCanBookMe
4.7 out of 5
1,921 out of 1,922 Total Reviews for YouCanBookMe
4.7 out of 5

YouCanBookMe Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for YouCanBookMeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AS
Dietista-Nutricionista
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about YouCanBookMe?

it is very easy to use and allows me to customize the website to my liking. I also love that the software can automate tasks like accepting payments and sending appointment reminders. This saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

I would like to have more customization options for the website design. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

It allows me to create a personalized website so that my patients can easily book appointments. This saves time and effort, as I don't have to manage appointments by phone or email. Review collected by and hosted on G2.com.

Response from Jamie Frausto of YouCanBookMe

Hello Adrian,

We're glad to know that YouCanBookMe has been easy to use and customizable for you! Our goal is to make appointment scheduling as efficient as possible, so we're happy to know that the automation features have helped you save time. We appreciate your feedback about wanting more customization options in the appearance of booking pages, and we'll take it into account for future updates.

SP
Chief Executive Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about YouCanBookMe?

Once set up, the process is practically on autopilot.

Easy to set up, design, and link with existing calendars.

I primarily use it with my Google Calendar and Outlook Integrations.

Works wonderfully for both parties.

There are several add-on services and options that can be added to the platform/solution you chose.

We were excited for the text service and automated e-mail reminders.

Setting up specifically timed reminders also helps reduce missed appointments.

While we are using this during the hiring process, we are contemplating using it for our new business, virtual, quotes, and estimates.

What a better way to get both sides to review applicable and available times, allow the client (or consumer-facing portal) to assist with the administrative and mundane portion of the booking processes. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

There is nothing I would truly consider a downside.

The product works exactly as advertised and makes life easier for both the applicant (in our case) and myself. Review collected by and hosted on G2.com.

Recommendations to others considering YouCanBookMe:

Play around with the trial, or the free version; there are a few options I fell in love with, such as the texting option, and e-mail follow-ups, even a customized workflow.

It integrates wonderfully with my calendars and push notifications.

I would also recommend testing the system as both parties when setting up the workflow, to test, and experience both sides of the booking process. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

We are using this solution in part of our hiring process and virtual interviews.

To reduce the back and forth with finding a mutual time; I send a link to the self booking section - and the applicant sets up a time that works well.

I love the text messaging option! Review collected by and hosted on G2.com.

CE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about YouCanBookMe?

I love the fact that you can accept or reject appointments made through this calendar. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

Since updating to their new-style calendar, I've had display issues with the calendar integration on my website. It worked perfectly before the upgrade. I contacted their support team on 2nd September. It's now 27th September and have received no response whatsoever. As this is a paid service, I would have hoped that customers would be treated with more care. I'm unlikely to renew my subscription to this service which seems a shame. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

It was great at integrating the scheduling calendar with my website before their 'upgrades'. Review collected by and hosted on G2.com.

Response from Jamie Frausto of YouCanBookMe

Hi Clare, we apologize for the inconvenience you have experienced. We are committed to providing timely and helpful customer support, and we are sorry that we fell short in your case. We recommend re-embedding the booking page to apply the new calendar layouts to your website. If there's anything else we can do to help, please don't hesitate to reach out.

CE
Account Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about YouCanBookMe?

I love YouCanBook.me for its ability to allow me to customise my meeting in so many ways - giving it a name, description and duration are just some of the options. The ease with which I can reschedule or cancel meetings gives me more control over my time, and having notifications tailored to participants is also incredibly useful. And the integration with Google Calendar makes everything even more streamlined. One of the other great features is that you can set your availability by the hour before sharing the necessary links - everyone then has access to check when it's best for them to schedule a meeting without disrupting our day-to-day lives. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

I do not like the fact that it can be difficult to access the integration interface and I think improving the layout of the booking page would make things easier. It should also be easier to add company logos. Some aspects such as credit requirements seem unclear, but I am very intrigued by the SMS notification feature as this could prove useful in a professional environment. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

I can seamlessly coordinate my schedule with others in real time using YouCanBook.me, instead of constantly adjusting multiple calendars. Review collected by and hosted on G2.com.

LL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about YouCanBookMe?

My favorite thing about YouCanBookMe is the automatic calendar integration. I love not having to do anything after setting my availability. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

I don't like having to set each and every "FREE" slot available throughout the day. I wish there were a way to set available times periods (i.e 9a-5p) and have the program slot appointments in the time period that you set. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

Taking out the "middle man" of me checking my calendar and getting back to whoever is booking me through an email. Review collected by and hosted on G2.com.

Response from Jamie Frausto of YouCanBookMe

Hi Luke,

We're happy to hear that YouCanBookMe is streamlining your booking process! Your feedback about setting available time periods is valuable and we have just the feature for this. Within the YouCanBookMe app, you can set multiple available times using our Calendar availability feature.

SC
Own &amp; Scale Salesforce.com group (95K members) - biggest Linkedin Salesforce group in the world
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about YouCanBookMe?

It's incredibly straightforward to control when I am bookable and is seamlessly integrated with my Google calendar. It's like an electronic secretary that can be extended by plugging it into whatever I want it to (via Zapier). Easy to design a beautiful branded interface and it works really well for managing the team's availability. Wonderful customer support. It's so obvious that this is a company hiring people with a good work ethic and good values. One of their UX guys even chatted with me about aspects of design and configuration of the interface. I found that amazing. They seem to be very focused on customer success and building a really loyal customer base founded on exceptional experience. I don't give that many reviews (even though I have deep knowledge of a ton of B2B SaaS apps), but I'm moved to give this one. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

There's nothing I dislike about it (I've checked all the main ones and this is the best at time of writing), but it would be cool if the Zoom integration was more automated. Review collected by and hosted on G2.com.

Recommendations to others considering YouCanBookMe:

So easy to try it for free - and the free version is super-useful. If you upgrade to the paid version, you can turn it into a beautifully branded interface for anyone looking to book time with you. It is not expensive at all for what you get. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

Saving a ton of time and freeing up my headspace by eliminating the scheduling headache. I send out my availability and the other party does the work to book me, but it saves the other party time because it knows the time chosen is locked-on available in realtime. Review collected by and hosted on G2.com.

Response from Bridget Harris of YouCanBookMe

Hi Stephen, thank you very much for leaving us this glowing review. As you know Zoom is in the works. That should help you save even more time.

RM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about YouCanBookMe?

Customers find it visually attractive, easy to understand and use and aren't pushed away in confusion. We have access to several free options, even parts of all-in-one solutions, included in programs like Kartra, and it's STILL worth it to use youcanbookme instead. The new zoom integration is amazing, but could use one improvement noted below. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

A bit unfortunate it stopped integrating with apple calendars - that sometimes causes problems on rare occasion. Timezone management options are still a touch squirrely. The zoom integration could use a few more optional controls, like enabling asking a customer if they want to have a zoom or phone call and have the system react with a link depending on that answer. It would also be nice to have more controls to define the if-then assignment flow with team accounts. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

It's more inviting to use than any other calendar booking solution we've seen, and as a result, we see a 5%-10% improvement in booking through youcanbook.me over any other system we have available. It's very easy to setup and when we needed to scale with a growing sales team, it was fairly easy to establish that. Review collected by and hosted on G2.com.

Response from Taniel of YouCanBookMe

Thank you for leaving this detailed review, Ryan. Great recommendation on allowing customers to choose their method to meet, keep an eye on your inbox for upcoming updates as we take this under review. Thank you for using YouCanBookMe!

BT
Director of Communications & Education
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about YouCanBookMe?

I love that I can just share a booking link and avoid the back-and-forth of emails or texts to set a time with someone. I also appreciate the automactic padding between meetings to ensure I have breaks between my calls and avoid 3 hour blocks of solid meetings. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

I wish that the invites I am sent had the person added as an invitee to the calendar invite. That would allow me to move the meeting or add details without the extra step of adding in their email. I also wish that there was a way to simply book times via text - that would be a nifty feature! Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

YouCanBook.Me saves me time, pure and simple. I have to set meetings with numerous people for mandatory conversations and also have people asking for my time for random questions. Once people know about my booking link, they can book time. This saves me time via email trying to back-and-forth a solution - they just book a time! In addition, if the other person needs to change the time, they can cancel and rebook - again, saving me time. Review collected by and hosted on G2.com.

Response from Taniel of YouCanBookMe

Thank you for your review Benjamin! Great feedback on the calendar invite, we are constantly updating and will add this suggestion in for review. We are thrilled to hear about your great experience using YouCanBookMe.

ND
Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about YouCanBookMe?

Ability to create multiple booking pages and book across multiple calendars is a win. Enjoy the ability to receive payments upfront before booking confirmations. Automated reminders etc. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

Integrating with other software isn't quite as simple as it is with their competitors (calendly) but if you know how to embed a code, it is great. Would be nice if the system could recognise previous bookers and automations could be set around that. Not sure if it is possible on higher plans and I just haven't come across it Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

Managing client requests for bookings from across the world and different sub-categories of booking was a hassle if trying to do it manually. Just sending the link / adding it to my websites makes life a breeze. It is helpful that clients see my calendar in their own timezone, so no confusion about times, and I just get the notifications and show up where and when needed. Review collected by and hosted on G2.com.

Response from Taniel of YouCanBookMe

Thank you for your review Nicole! We appreciate the feedback and are constantly working on making our integrations easier. We are thrilled to hear about your great experience using YouCanBookMe.

LM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about YouCanBookMe?

I spent a very long time looking for a software that would link multiple booking forms to one calendar. This does the trick. I have my google calendar on my phone and pc. Which is my go to for both business and personal use. I can create multiple booking forms for different businesses/locations that all need to go to the one calendar. This is great, it means if I'm booked for 1 thing at a certain time, the other booking forms will sync and show this time as unavailable. Review collected by and hosted on G2.com.

What do you dislike about YouCanBookMe?

It can be tricky booking out whole days e.g. I'm on holiday all day, but I have to set the calendar as though it's just the working times. Review collected by and hosted on G2.com.

What problems is YouCanBookMe solving and how is that benefiting you?

I have 2 businesses that require booking through the same calendar. This works a treat. I can also change the appointment type and length of appointment. It is also brilliant and reminding people that they have an appointment. Although we still get "no shows" it has reduced them dramatically. Review collected by and hosted on G2.com.

Response from Taniel of YouCanBookMe

Thank you for your review Laura! We appreciate the feedback and are thrilled to hear about your great experience using YouCanBookMe.